After four installation visits, they finished. Their field crew tried but the end result was…read morelacking. The west edges of the peninsula and range counters are not parallel and look crooked. The overhang on the west edge adjacent to the range counter is 1-1/4" in front and 1-1/2" in the rear. They didn't caulk around the rangetop with uneven gaps on either side which I will fix. Counters had two large chips to be filled with epoxy. The right edge of the sink sticks in beyond the granite, the left is flush. The front counter edge projects forward of the sink on left and is flush on right side. The installers were tugging on the sink to move it and the face frame of the sink cabinet pulled off. Each time they returned I had to set out plywood counters and remove/replace the faucet. The worst part is the template guy said they would get the counter right on the sink edge when I suggested an overhang. He talked us into a straight counter edge instead of the D configuration we wanted and now the edges aren't parallel

Them Helping my mother has been such a great blessing She changed her mind from her original…read morechoice but the staff made it so seamless for her to change her mind and pick another countertop before it was cut. Thanks!!

Could not be happier with our open, ultra-modern kitchen thanks to Concept Kitchen and Bath. We…read moreshopped around a good bit before picking a place but went with Concept Kitchen because they were a "one-stop shop" for everything we needed (from design to knocking down a wall, replacing floor/cabinets/tile/electric...they do it all!) plus their great reviews. They didn't disappoint. Working with them was easy as we didn't have to deal with the headache of multiple vendors, and their quality is excellent. Delays and snags (due to supply chain issues/issues found later in our house - not their fault) came up as they always do in construction projects, and they worked with us gracefully to problem-solve and adjust the vision along the way. If a cabinet part arrived slightly damaged they replaced it without us even asking. Their commitment to quality shows and their team were great to work with. The kitchen is the heart of the home and we're so glad we made this investment in it and chose CK&B for the job. Definitely recommend!

We have heard nightmare stories about kitchen contractors - we think it is unfortunate those…read morehomeowners did not use Concept Kitchen and Bath. Sully and his team did exactly what they said they would do. They communicated every step of the way - they responded to every inquiry, change and tweak - We are not just 100% pleased with the Concept team, but we will 100% use them for upcoming bathroom renovations. Concept helped us design our kitchen, then choose every item right from their showroom - they are literally a one-stop shop. Need flooring - they have an incredible team. Need painting - they have a superb team. Need tile, fixtures, electrical - you name - Sully and his team have the resources. Most of all, they are on time, work till the job is done and clean up exceptionally well. We feel so strongly about their work and service, and affordable pricing, that I am willing to field your phone call to tell you in person. Better yet, ask Sully for the before and after pictures of the transformation they made to our home in 3 months start to finish.

This store is worthy of its title. I am from Idaho and what you all have here is beyond what we…read morehave. I very much appreciated the amount and variety of products the store had. The staff was great and helpful.

I think this was probably my first time shopping at this BB&B. I used to shop at the store in…read moreWayne, PA but I guess I just sort of stopped going over the years. Anyway, the Wayne store has since closed, and this location was the closest I could find to spend the gift card that my mother-in-law gave me for my birthday. I have to admit they had some pretty cool stuff that caught my eye. I spent my gift card on some nice cushy bed pillows, but I might head back soon to check out some other stuff. In the meantime, I will be saving every coupon that they send me, since they apparently never expire and you can use one per item. You learn something new every day.

Stellar location, friendly attentive staff, wide selection and reasonable pricing…read more Have used them for multiple projects and have not been disappointed.

Billy was outstanding helping us refinish our basement floors. going to work with him on updating…read moreour bathroom

Hockessin Store is great! Both Michele and Allison provided personalized service. I never felt…read morerushed. They helped understand all choices and designs, which can be overwhelming. Michele provided great suggestions for design that I would not have thought of. I highly recommend.

We received very poor customer service from Sam and the owner, Mike. After multiple calls and…read moreemails to correct a mistake they made with our crown molding costing us over $2500, they have been unwilling to refund what I paid for the molding and insist on me buying more at cost ($1250) after I already paid them initially. There were also errors with an oak trim piece (3" wide instead of 5") for my range hood and incorrect drawer fronts on our island that do not match the other wall cabinets. The cabinet touch-up kit has items missing and an incorrect color touch up so I have no way to fill nail holes on the trim. They have said these were their errors and that they would re-order the pieces, but they have yet to do so. I would hesitate to trust them if you are considering doing a kitchen design as it is simply not worth the risk and months of delay due to missing/incorrect items. Please look at their reviews as most of the high rated reviews are made up profiles with one or only a handful of reviews. Buyer beware. [Update, I just noticed the owner posted a reply today stating they warned against this crown molding and that is simply not true, in fact, I wanted two-stage crown and they advised against it since I was going with 39" cabinets. He also states that he would still like to help complete the job to my liking and to call him, but I can assure you that we talked twice this week including yesterday afternoon and he refused to refund even just the cost of my crown molding unless I buy more from him. This is no longer an option as I have already spent hours making custom crown and getting paint matched for the trim. He said at the end of the call the "we're done" so not sure why he posted this today. We have not received the 5" oak trim board, missing touch-up items, or corrected drawer fronts. I even offered to keep the incorrect drawer fronts if he would refund the cost of my crown and he would not.]

We chose Pine Street for a full house remodel (replacing electric, plumbing, major structural…read morerevisions) of an historical home in the West Chester borough. Our primary objective was the highest quality work that would preserve the historical aspect of the home, but fully modernized and at the lowest reasonable cost. Nearly three years since we engaged them and we continue to feel like that was the best decision we could have possibly made. The essential things that made this experience wonderful for us, particularly as first-time home renovators, were the detailed planning and rigorous project management, the quality of craftsmanship and expert network, and the incredibly warm professionalism and care of the team. In sum, they delivered below our initial cost projections and ahead of time -- nearly the opposite of all the horror stories we've heard about some of the other crews. In the beginning, it was a very difficult decision to choose Pine Street. Their cost projections were higher than their competitors by A LOT. I nearly dismissed them because of it. But the level of detail and thoughtfulness in the bid really won me over. When I questioned competitors about some of the detail included in the PS bid, they would always respond that if that happened, they would need to increase costs, etc. It really made me worry about what final costs would eventually be and I ultimately chose PS for their transparency and integrity. Perhaps the best element of the entire project was the onsite project manager. This is a person who will be your main point of contact throughout, who will have all of the answers and will ultimately know your home better than you do. This is an enormous gift and a real relief in what would otherwise be a stressful time. Ours would call us proactively, make great suggestions and recommendations (things that you just don't know as you begin, but that are revealed as you get started). For example, he had a piece of reclaimed barn wood in his garage that he used as an accent piece in a stairwell or, in another case, was able to use parts of the existing rafters as trim in the bedroom. These little things feel brilliant when you're trying to preserve the feel of the home and keep costs low -- and these are simply things we never could have anticipated in the planning stage. This role in your remodel can really magnify the experience as a client. Another aspect to consider is that Pine Street has cultivated a network of people they trust over years of experience and working together. Every single person who came through our house was knowledgeable, respectful and responsive. The team would not have allowed it to be any other way. Further, at the end of the project, they gave us a portfolio of contact information for each person that had worked on the house, so if anything goes wrong or we need some additional work, we have a network of folks that know the house and that we know we can trust (and who, by the way, will be very quick to respond out of respect for their relationship with Pine Street). Finally, the part that is hardest to articulate, is the warm professionalism that the team brings. You'll feel it first with Brendon when you call with your first inquiry, but you'll leave feeling nearly astonished that the entire team carries it forward: problems will be addressed and solved before you even hear about them; the site will be clean at the end of every day without fail; the team will stop what they're doing when you enter to make sure you can see and understand the steps that are being taken (and they never got impatient with our very frequent visits). Again, all things we didn't know before we started but ended up defining the quality of our experience. It is an important decision to choose the right partner in these efforts. I can get easily stressed out by the volume of decisions that need to be made and was vigilant about costs and timing. The Pine Street team exceeded most of our expectations and left us knowing we made absolutely the right decision.

We had a very large scale renovation done by Pine Street that took about four months. They were…read morealways professional, provided great design advice along the way, and for the most part communicated well. This was a big project organizing lots of materials, people--including us, the clients and juggling unexpected structural issues, so of course there were a few minor hiccups along with way and the project took a bit longer than initially expected, but this was in part because of change orders we made. All in all, a great experience. This was our first renovation and it was as painless as you can get. We've been recommending Pine Street for the high quality, good design suggestions and smooth process.

They were able to repair both of my lamps for a very fair price. They were friendly and…read moreknowledgeable. The store has a tremendous stock of different kinds of lamps!

I recently visited Brandywine Lighting for a simple vanity fixture. As always, I received a warm…read moregreeting from the owner and staff. The questions they asked about the project helped me to select the fixture and lamp type for the application. If I had gone to a big box store, or other showroom, I would have left with the wrong fixture. While I was there they consulted with me on a future project for outdoor lighting. Once again, I would have made the wrong selection on my own and probably spent more money. Brandywine lighting is one of those "gems" in a crowded field of big stores with staff who know very little about lighting.

Challenging to get an appointment for showroom but getting past that the team is knowledgeable and…read morecontinue to provide updates and coordination through delivery

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is the trusted plumbing supplier for the professional plumbing contractor who demands quality plumbing supplies, tools, repair parts and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

Second time using Martin & Calloway. Asked them to build a custom banquette to match our kitchen…read morecabinets. Results speak for themselves. Very professional team. They take pride in their work. Great communication. Trying to find other projects in my home for them to work on next.

From the owner: Kitchen cabinet refacing, custom cabinetry, interior doors, moldings and trim, furniture and…read morecabinet repair.