I've been coming here a little over a year and its always a pleasant experience. They always have…read morewater and some sort of candy available while you wait which is a nice touch! It was 90 degrees today and I was so thankful to walk in and be able to get some cold water. The place is very clean. I either have Connie or Bianca as my sugarist when I come and they are both amazing. They are personable and will make you feel completely comforable. I've learned so much about caring for my skin from them. I've gotten so many services, underarm wax, leg wax, upper lip wax, etc. A few months ago I had to have surgery and explained my situation and they were happy to extend my packages so they wouldn't expire because I couldn't come in for services. They take care of you here! Parking can be a bit tricky though so make sure you come a few minutes early to find it.

My experience with Niya superseded my expectations not because I didn't expect her to deliver but I…read morehad switched around my appointment three times and they still gave me grace! The customer service from Sugaring NYC - Westfield is superb from the moment of booking. They are super easy to get in contact/correspond with about changes to appointments. When i got there for my appointment, I didn't book with anyone specific so I was a bit nervous. NIYA came with warm and friendly smiles. I received the brazilian wax w/ v facial and armpit wax. She was all good vibes from start to finish! Super delicate yet thorough. She also provided me with her entire skin care regimen I requested. Looking forward to my next booking with her. Highly recommended!!

I wish I had found this place sooner. The inside is beautiful and very relaxing. Andrea was…read morefriendly and did a great job. I will definitely be coming back. I highly recommend this place.

I've visited multiple times for hydrofacials and I've enjoyed it every time. Customer service is…read moregreat, friendly staff and the place is always so clean. It's pricey but worth it for the great experience.

Had a appointment for my mother for 1:30, called to say we were running late b/c of the holiday…read moretraffic my mother has alzheimer's & anyone who knows it can be difficult getting them into a car because they forget how to get in so you have to redirect them until their memory comes back on how to do things. Do the appt is 1:30 & I called they said we had a 9 minutes late window so we arrived at 1:42, 2 mins over the 9 min window & they wouldn't take my mother said to come back at 2:30...can't do that b/c of the sundown rule they are not able to function as well when this happens to them. So I'm very disappointed & upset. She was only having her upper lip & chin waxed. Very quick service would of taken all of maybe max 15 mins.

I highly reommend this center. Their customer service is second to none. I was completely…read moreimpressed with the waxer's professionalism and knowledge

Izobella is Amazing !!…read more I wanted to do girls spa day and ran across this day spa. I created the appointment for three girls with ease. Jasmine the receptionist was so sweet and accommodating. My mom actually suggested this place and after seeing her results I was totally down for getting a facial. I filled out a questionnaire basically asking questions about my skin type and my concerns. The whole process was about a hour or so long. Very relaxing , Izobella makes you feel very comfortable. She knows her stuff. She's so gentle she has hands of an angel and she does massages too so call her make that appointment. I got dermaplane , and also a facial. Once I got home my mom and sister swore they saw the difference. After a day or two I did too and I was very pleased. I'm looking forward to my next visit already. #GLOWUP

I've had 2 facials with Izobella now and she's incredible. She helped me find a skincare regime to…read moresoothe my rosecea and it's been really life-changing. She can recommend the specific facial that makes sense for your skin, she's upfront with pricing details so there are no surprises and the whole experience is incredibly luxurious! HIGHLY recommend. I can't say it enough!

This place is awesome. I had a massage with Natalia and she was amazing. She knew exactly the…read moreamount of pressure that she should be using and I left extremely relaxed. I usually go and see Gina but she was booked so I saw Natalia. Did not regret it. They are both amazing. Highly recommend this spa and both therapists to anyone.

This business deserves all the praise. I started coming here back in 2019, took an extended break…read morebecause of COVID, and just returned for my first massage yesterday. Gina is an absolute miracle-worker. It's worth noting that this is not just a relaxing massage (in a good way)! She works on my pain points and injuries, and uses new technology and methods to address my body's needs. I had a pain in my neck for a few weeks, and it is so much better today--she really worked it out. I've not been massaged by her other staff members, but I trust Gina would only pick the best of the best. If you need a massage, this is your place.

Kyle did an amazing cats eye with different snowflakes. This was done freehand with no reference…read morepicture.

My nail tech, Amanda, is amazing. I've gone to her almost every other week and she does a great job…read moreevery single time. She's quick, clean, and does amazing designs. The salon use to have a promo during the weekdays for 10% off but it recently changed to $5. I don't feel it's right I should have to ask for the promo to be applied but the last few times I went they did not provide the discount advertised and also charge an extra $4 fee to pay with card. I really love my nail tech but between the misleading promo and extra fees, I'll start checking out other salons in the area

I went in for a wax on December 23rd and left really uncomfortable. At the end of my appointment,…read moremy waxer started showing me unsolicited texts and a meme from her husband, both containing antisemitic stereotypes. I never asked to see any of this, and it wasn't related to our conversation at all. It was totally inappropriate. I called the salon the next day to speak to a manager and was told she'd be back a week later. I called back when they said to, left my info again, and still haven't heard from anyone--and now it's almost two weeks later. Between the inappropriate service and the lack of follow-up, I wouldn't recommend this salon.

Great place! Very clean and everyone is so nice! Christina is very efficient and really takes…read morepride in her work. My eyebrows and lip always look great.

Literally 10/10 everytime. All these ladies are fabulous. They are fast and efficient, affordable…read moreprices and the banter is great. Who wouldn't love it!

Booked Brazilian wax with Gabrielle and I will be a repeat customer! She works fast, keeps you…read moredistracted with pleasant conversation & I have to say this was the least amount of pain I've experienced with this service anywhere! I was worried because it had been a long break with Covid and I was very surprised at how low the level of pain was. Already booked my next appt and will return for maintenance.