I am typically not one to write reviews but am incredibly disappointed with my recent experience at…read moreAwaken Med Spa. I am new to the Amarillo area (from Washington) and was looking to find a local Med Spa, mainly for Botox. After doing some research online, I discovered that Awaken Med Spa was close by and had good consumer reviews overall, so I went ahead and booked an appointment. On the day of my appointment I checked in and was brought to a waiting room. Briefly after, I was greeted and led back to a treatment room by Kati, an NP, who is also the owner of the spa. We discussed the treatment plan for Botox injections in the common areas, (forehead, crow's feet and between the brow). Everything seemed to be going fine until she began working on my crow's feet area and nearly injected into my upper cheek. I have had Botox injections a handful of times and I had never had an esthetician make that low of an injection for crow's feet. This was also my first experience of having the esthetician jump right into doing injections without marking the desired injection locations prior. Despite feeling uneasy about it, I trusted that she knew what she was doing with her 12 years of experience, per the Awaken Med Spa webpage. After just 2 days I began to notice dimple-like impressions (as if someone were pinching my cheeks) underneath my eyes in the areas that were injected near my cheeks, if not into my actual cheek muscle. These areas had also begun to pull on the skin under my eyes to cause prominent horizontal skin folds. I called to make a follow up appointment and initially I was told that I need to wait a total of 10-14 days. I called back voicing my concerns and was able to set an appointment for that coming Monday. I felt reassured that I would soon be able to address my legitimate concerns/dissatisfaction, for which I was hopeful there would be a resolution. Monday came and I arrived for my follow up. Once in the treatment room, I showed Kati the depressions under my eyes. At first, she responded as though she had no idea what I was talking about. She even commented "I wish my Botox would look like yours." I expressed my (justified) insecurity and dissatisfaction with the way that the Botox had made my under eyes look and her 'solution' was to just let it wear off in three months. No empathy. No ownership of her miscalculated injections. No additional treatment offered. No discount. No refund. Nothing. I was not happy with that 'solution', so she agreed to put 0.5 units on each side of the dimples which made no difference. I understand that even people who are experts at what they do can sometimes make mistakes. However, I am very displeased with the lack of effort to rectify my warranted concerns. I feel incredibly insecure with the way that I look right as of result of these shoddy Botox injections, especially when I smile. If I could leave zero stars I would. I will not be back.

I called to make an appointment for a massage and was told that they are not taking appointments…read morefor massages.

Sugaring was outstanding, I'm glad I found someone I can trust she is very polite and friendly.read more

I found this place via Groupon. I bought a 3 pack of Brazilian sugaring for $72 (I had an…read moreadditional savings with a Groupon code which made my Brazilians $19.20) My experience was positive & enjoyable. As I walked in I saw a waiting area & two hair stations. I feel it is missing a checkout counter. However, they deal with their own payouts. I was accompanied to the waxing room where I had a place to put my purse & jacket. When I was ready to undress, she gave me a baby wipe to wipe myself. (Which, I think is awesome) then I remember her putting on some powder before the sugar. Before the session she not only washed her hands but alcohol sprayed in front of me. During the session she took her time & help me feel comfortable. When we finished with the front area she turned me over to one side & continued. She used tweezers then polished it off with some type of serum or oil. I will definitely return. I will also mention the best part is that she does deals for returning customers as well as referrals. If you tell her I sent you, you get $10 off. Some of her deals that I remember her telling me are: - after I complete my 3 sessions of Brazilian sugaring my Brazilians are $40, then after a year they go down to $20 (awesome!) - first underarm wax free - lower leg wax is $25 - upper leg wax is $25 You are able to book with Christina via StyleSeat https://www.styleseat.com/divineshearsspa-amarillo-tx

Went to get my hair done by hairstylist Adelaida Guzam, and it was the best experience! She made…read moresure to take her time and making my hair come out to the color I exactly wanted. Would most definitely recommend her to others. She set a great vibe and made the experience fun, felt like a safe space. Results were amazing paid for a color, cut, and style.

Shoutout to the owner Jasmine for the amazing facial! And for my lash lift. She was very attentive…read moreand made sure I was relaxed and comfortable every step of the way. My skin feels so soft! The shop is full service offering facial, lash lifts/ tints, permanent make-up, has a hair salon and nail shop, etc. It's a one stop shop, which makes it supper convenient. What else could a girl ask for!? Definitely coming back next time I am in town

I booked 4 massage appointments for celebrating my best friend's bachelorette and we loved…read moreeverything about this salon! We did two couple massages and all four of us loved the massage! The vibe is very relaxing and inviting. I can't wait to come back for another massage!

If you want to pamper yourself Indulge is the place to go. I had a 60minute massage that was…read moreamazing. Then a haircut and style. I left feeling wonderful. They made it possible to have the services seamlessly with Dana staying late to accommodate my schedule. Thank you Dana and Courtney. I'll be back!

I have been a patient of Ashley's for about three months. After initial consult, aging and fine…read morelines was my initial issue to address. I started the Zio kit Anti-Aging. Within 30 days you could see a huge difference in my forehead lines! Month two Ashley started addressing my melisma. My melisma is obviously self inflicted due to lack of sunscreen. I have what looks like a "state" on my forehead and a blob on my cheek. Over the last 30 days the "state" has nearly diminished and my blob on my cheek has visibly decreased by 50% AND I'm only 1/2 through my treatment. To end, sunscreen is your friend! We only get one epidermis so take care of your young skin!

I travel a lot. California, South Carolina, Texas. Pennsylvania. I have never been so over charged…read morefor Botox and filler. The last place I went to in Texas was $700.00. She was more then double.

After being diagnosed with breast cancer, my integrative oncologist suggested infrared light…read moretherapy for healing. I have been coming to Navii now for several months now and everyone there is just incredible! Every person there is genuinely kind and considerate. The atmosphere is welcoming, relaxing and very peaceful. I highly recommend NaVii.

The BEST waxer in town, by a landslide. Mazon is a genius in her field.read more

Let me tell y'all something, Mazon is amazing! She took her time with my eyebrows, I'd say at least…read morean hour and I love them! The tint wasn't too much just right. I'm the kind the loves thick eyebrows and that's what she gave me. But she'll do whatever works for you. I have found my long time eyebrow lady. Give her a chance and you won't regret it!

Dr. Caldwell has been the best dermatologist I have ever had! I would go to him for any questions…read moreor concerns I have about my skin.