beware! if you order from them you'll be waiting forever. also their website is not updated. you…read moreorder items and they never get shipped horrible customer service. no updates on order status. horrible experience

customer service is terrible. I ordered a sweater on Black Friday , nov 29 from the barrie store…read moreand still have not received it. I emailed customer service on 3 occasions and still have not received my sweater or have a solution to where it is. When you call Ricki's customer service number the recording says they will get back to you in 4 days. no emails no phone calls! I will never order in store again ! if it's not in stock don't order it!

This location is small and doesn't have great stock. The denim sale is on currently, but they…read moredon't carry petite sizes. There was only 1 t-shirt on the sale rack that fit me. I could not find a plain, black sweatshirt anywhere. There was ribbed, slub, hoodies and shirred pullovers, but not want I wanted. All the tops run bigger than tagged size. Cheap, Chinese shirts. It seems the men's side of the store has more stuff. All the ladies shoes are vegan. The only thing I want from Mark's are the black leather gloves. They actually fit. I can only get them here at the store near Argyle road. The online Mark's store is a complete disaster. Good parking.

Went in to pick up shoes. Alberta has 5% tax so a bit better than paying 13% in Ontario…read more There really werent any people attending so I was on my own for shopping. I just lifted a bunch of shoes and chose the lightest pair. Signing up for the email I got 15% off. There was no restriction to on sale items. Overall great

I have to give this place 4 stars because I just bought a belt there for $7! That's right, a…read moreleather belt for $7. I was so happy leaving this store, the smile on my face is coming back just writing about it! They have some other nice things here too. They have lots of belts, purses and luggage. Some of the purses were really cute. They purses were decently priced and the belts, well, they were freaking awesomely priced! Everything seemed to be priced well. The lady at the counter wasn't overly friendly. She did her job though and she smiled when I told her how excited I was to have found a belt for so cheap. Overall, a good experience!

It's definitely one of my favourite stores! They have very…read moreunique and interesting outfits! I especially like their selections of shirts and jackets. Never like their shoe collection (maybe too old to find them appealing) Customer service is always good and I never noticed any issues in that area! In general some items may be pricey but again, unique and cool things that I can find there, are the reason I always go back there!

Simons is pretty cool. Their product is not that expensive. Calgary has a location downtown other…read morethen that you have to go to Edmonton. The store is super big. They don't just sell their own products but other brands as well. I like shopping here. Its like a smaller and not expensive version of Bay

Good prices but poor service. This is one of those stores where the associates like to stand around…read morewith customers around them. Umm, your job description doesn't say mannequin. The only time I saw an associate get excited was when her friend came in and then she blew air kisses to her before standing still again. If you dare ask for help, you may get the eye rolling, I don't get paid enough to help you, look. Product selection decent with purses, totes, wallets, jewelry, clothing, and other accessories for 50-60% off and extra 20%. The clearance in the back was 70%. I have purchased a few wallets and a purse from this store and the transaction went pretty smoothly. But even those associates are often stoic. I'll continue to shop if I'm in the mall, but I have low expectations of any service.

I shop the Outlet frequently as I live just outside Leduc. Kate Spade is by far the best Handbag…read morestore there. The staff says hello, is always helpful when I'm seeking gifts or when I'm indecisive. When they have events on, sometimes there is a buy more and save more type thing. If they are busy, the ladies there are productive at the cash tills. I've always been happy with my purchases & experiences. When I leave, they say goodbye & thank me for stopping in.

I have shopped at a couple of different Ricki's stores and one of the things that keeps me coming…read moreback is no matter the season they always offer colorful eye catching clothing. I am not sure if it has something to do with the fact they are partnered with Bootlegger at this location but I must say in terms of color I really wasn't finding as much here. That's not to say that the pieces don't share a similar quality but in winter how much black,grey,and white does one really want to look at let alone spend the money to add to their closet? The customer service here was a bit spotty. Nobody approached me to greet me or tell me about the sale they had going on but once I did make it up to the cash desk the young man who greeted me there was friendly and took the time to make sure all the discounted pieces I had picked up were ringing in correctly before giving me the final total. I would probably be giving a higher rating had the two other sales girls working that day been backing up the young man at the cash desk by giving good service out on the floor as opposed to chatting. So there you have it. Do I think this Ricki's measures up to the other locations I have shopped at prior? No....but they still offer lot's of great work wear at reasonable prices. I just think they are missing alot of the color and flare here that attracts the mid twenties to early thirties ladies that I see at the other locations. Also like I mentioned prior I didn't get the strong customer service that im used to getting other places like at the WEM store. On a more positive note though I won't end this review without mentioning that the inclusion of Bootlegger here means that men can stop in to shop which you won't get at the stores that are solely classified as Ricki's locations. If your in Londonderry it's worth a look but certainly not worth making a special trip for.

I went to this store as it's close to home and they were having a sale, buy one get one 50% off. I…read morethought great! I need new clothes. It was all fine until I went to the check out. The way it should have been rung up was not how it was done. As a customer, I expect that if I pick out 4 pieces of clothing, two higher price ones and two lower price ones, the higher priced ones will go together for the deal, and the lower priced ones would go together. Not at Ricki's apparently. They just want your money. They tried to get me to pay for both more expensive articles and get my $5-$10 shirts for free. After much hassle I ended up doing two transactions to get it to work out. Any other store this would not have been an issue (it would have been done correctly first). Even better yet? The more expensive pieces I got are already having problems. I purchased them in January. Part of the problem is from our cat, but I've never seen anything like this happen to my clothing before (horizontal line on a knit sweater, cat's claws didn't go hoirzontal). I used to love Ricki's, but this experience has left me with a bad taste in my mouth.

I've been to this store 3 times now and it's like any other Old Navy. Same layout same great deals…read more The only thing that bothers me and this is probably because they're new, the customer service is in need of serious improvement. Finding a staff member on the floor is impossible. My wife was looking for a certain size of jeans and you would think when a staff member sees you digging through shelves, it's time to ask us if we need assistance. Not the case. We looked around to see if someone was near by. Nope. Lastly, even though the store is the same layout there are flaws. There's a hidden area in the kids dept that goes nowhere. I'm confused by that choice. The selection right now is bleak but I suspect once the store gets humming and they have some metrics the stock will increase. So before anyone craps on this place give it time. It will be better soon enough. Just be grateful that we finally got old navy in shpk.

I don't usually shop at Old Navy but now that they have a store in the park I decided to take a…read morelook for some summer clothes. The store was kind of messy, perhaps it was because it was a weekend. I also found it difficult to find what items were actually on sale. There was a rack of pants that said 50% off. I grabbed a pair and set out to double check the price. I found someone and she asked where I had found it. She said only the marked pants were on sale. I went through the 17 pairs of pants and found 3 that were on sale. I was finally able to find a pair of pants on sale and also picked up 2 tank tops. Not in a hurry to go back.

Store had a great selection of N&F jeans, but the dude working was annoyed, making fun of me and my…read moregf, rolling his eyes at us and making comments under his breath. Just buy from Tate and Yoko or something. This was the first experience I've ever had at any clothing store that left me so confused after I walked out.

Stopped in on a trip to Whyte this afternoon. We were shopping for some denim and my DH has hard to…read morefit legs but the clerk was helpful in finding lots of styles to try on. He was pleasant and friendly depsite none of the pants fitting well. I would return when we are looking for coats or shirts because the service was top notch.