I received a gift card to Spa Elia, and it was the best thing I have received in a while…read more I received a Prenatal Massage, and it was absolutely fantastic. I will definitely return for more services and more massages.

Received a gift certificate for Spa Elia and made an appointment for a deep tissue massage. Let me…read morejust say that Morgan is awesome and spent a lot of time working on muscle knots from tension I carry in my shoulders. She named which muscles of mine were tight and showed me some stretches so I could continue to target those areas in my exercises. I'm a little sore tonight but at the same time my shoulders are much more relaxed than usual. Made another appointment to see her again before I left the spa!

Amy is amazing. The services they provide is great. Nice environment and professional.read more

Worst experience ever! If you're looking to unwind and relax, do NOT come here. Not only did they…read moreruin my experience, but they also ruined my entire day. I booked an 11 AM massage and a 12 PM microderm facial. The moment I laid down for my massage, I noticed the headrest was dirty--it looked like someone with a full face of makeup had been there before me. I told the masseuse, and she replaced it, but the fact that it was dirty in the first place was unacceptable, especially since my bare face was supposed to go there. On top of that, my massage ended 10 minutes early. I figured that since it ended early, my facial would start on time at 12 PM--wrong. I waited until 12:15 before finally losing patience. I got dressed, went to ask what was going on, and only then did they tell me: 1. The esthetician was still with her last client, cutting into my time. 2. The microderm machine was broken, and I could only get a regular facial or a chemical peel. So why did no one tell me this at check-in? Why didn't they tell me after my massage instead of letting me sit there for 30 minutes with no communication? I asked what they were going to do to make up for the inconvenience, and Rochelle (assistant manager & esthetician) told me she could remove the facial from my bill. Well... duh? You had to remove it anyway because I never got the service. When I pointed that out, she then offered an upgrade on my next visit. Ma'am, there will be no next visit. What can you do for me today? At that point, I was over it. On top of everything else, she kept blaming everyone else--even pulled me aside to blame the receptionist, when they had already admitted they only found out about the machine issue minutes before. Fine. Whatever. Let me just pay and leave, right? Wrong. Now the tap-to-pay machine was down, and that was my only form of payment. I told them people should be warned about things like this beforehand. Rochelle said the receptionist was supposed to put a card on file when I booked, but she didn't--so how exactly was I supposed to pay? Rochelle told me I could call in my card info later when I got access to it, which was fine with me. Even though I hated my experience, I assured them I'd still call and pay. But not even 20 minutes after I left, they started blowing up my phone for payment. Essentially harassing me. Y'all didn't even give me time to leave Eastchase, let alone get home. In less than an hour, I got multiple calls. And then, the part that really got me... They threatened to call the police on me. Yes, the police. All this, not even an hour after I left. So not only did they ruin my experience, but they went out of their way to ruin the rest of my day too. I'm still wondering was was expected of me. Was I suppose to neglect everything else I had to do? Was I supposed to teleport home? Completely unprofessional. I wouldn't recommend this place to my dog

Finally made my way over today as I had heard Yvette at this location was top notch massuez & I…read moreleft impressed relaxed. Brandy, the manager there, was extremely helpful on the phone. I'd recommend arriving if you're new there about 5-8 minutes before to ensure you can fill out the quick paperwork. Don't be fooled by the older reviews before Brandy took over. From what I understand she has given this location a breathe of fresh air the last year. Went with the Deep tissue massage for 1 hour. Yvette found knots I didn't even know were there with 10 years of experience & a people first energy.

Debbie is hands down the most intelligent and educated Esthetician I've ever been to. Aside from…read moreher expertise and knowledge, Debbie has an amazing bedside. She is 100% dedicated for what works best for you and your skin journey. She will not try to upsell you one bit. That was so important to me as I had been apprehensive about choosing the right place as I am not up to date in all the skincare world has to offer. She's like that fiend you could chat with for ever.

The Vampire Facelift is the most impressive treatment I've experienced to date! This procedure…read morecombines your very own platelet-rich plasma (PRP) with hyaluronic acid (HA) based fillers. So, basically, you have your own growth factors combined with a hyalutronic acid product that mimics your own naturally produced HA. The Vampire Facelift lifted and defined my face versus just "filling" in wrinkles and fine lines which can tend to create too much fullness or roundness in the face. This is a long-lasting treatment which stimulates your own natural collagen production in needed areas, and it involves zero downtime--- it is a win, win! Debbie Russell and Dr. Elizabeth Owings are masters in aesthetics- their combined talents create beautiful results! ~Misty Sparks

I loved this place! My skin feels rejuvenated and looks great after my facial, I'm so happy I found…read moreBy Her Hands. Would definitely recommend checking them out, I'm extremely pleased with my experience.

From the owner: By Her Hands Atelier & Spa is a day spa located in Montgomery,AL that is designed to promote…read moreself-care through relaxation. We specialize in customized facials, waxing hair removal, full body relaxation, post-op care (lymphatic drainage massage),sauna detox wraps and much more. Our goal is to enhance self-love while improving overall health and wellness through education, dedication and provision and most importantly relaxation. Come in stressed and leave refreshed!

I went in to cancel my membership on December 28th. I was billed for January (expected). On…read moreFebruary 1st, I checked my bank statement, and they had withdrawn the $45.00 out of checking account again. I went into the store twice in February to ensure the account was closed. Second time, asking about February refund and contact number for manager. No response yet from manager, and no refund. Be careful and read all the contract before signing.

Really liked my tan from there. I am very fair skinned and wanted a spray, not electric, and after…read morebeing toured around all of the booths and explaining the difference in brands and boosters, the worker (so sad I can't remember her name, she had long blonde hair and was absolutely lovely and so so helpful) got me all set up with a great package. A little more expensive than the website had me believe, but it looks good in my pictures. Only regret is that I didn't blot around my ankles and wrists as well as I should have. Will go back if I ever need another!

Jordin saved my hair. I had a bad color at another local salon and he stayed late after my work day…read moreto fix me. I went in with bad blonde highlights done over black dye. My hair was frizzed and dead. He took the time to properly correct the hair, shampoo, color it what I wanted and then give it a keratin treatment. He was more than enjoyable to talk to and he calmed my overly frantic and panicky self with his reassurance, attention to detail and positive attitude. I could not have asked for a better experience. I recommend Jordin and this salon a million times over.

Was looking for hair color service in Montgomery, Al and glad I found Olivia A salon. Not only they…read moreare friendly to walk in customers, but Jordin is a good colorist. He's knowledgeable, pleasant to talk to and do his work fast. I received my partial highlights and toner in 1.5 hours! He also uses a very good hair products, which leave the hair healthy and beautifully looking. If you are looking for hair service, this would be a place to go.

I was a real regular for pedicures and facials here and I often shopped their retail shop as well…read more The services were fine although the facial was a bit rough at times. I will NEVER go back though for this reason. My husband bought me a gift certificate of a large amount for my birthday. I used part of it, but then the manager said the balance had "expired." I explained that the card did not disclose that it could expire or the date on which it was purchased or the date that it would expire. I expressed my extreme unhappiness and reminded the manager I was a regular. Not only did they do nothing to fix this, but the manager was rude about the whole thing. They will not get another dime from my family. I found better services elsewhere without the attitude.

Recently I got an "airbrush" spray tan at this spa. When making the appointment, I had asked…read morespecifically for the "airbrush" tan, a 2 process tanning service where the tint is applied then a light spray of bronzer to finish. The "spray room" is up some very steep stairs, something that I was not told about when making the appointment. Since I have had surgery on both knees in the past, I had to be extra careful going up the steps. Once I was in the room and ready to be sprayed, I was concerned when the lady doing the airbrush informed me that the bronzer was mixed in with the tint. Like I said, airbrush tanning is a 2 step process, the tint is applied then the light spray of bronzer as a finish. This spa airbrush tan was only done in 1 step. I had specifically asked for the airbrush tan. Since I was there and the session had already begun, I went ahead and allowed the lady to finish what she called an airbrush tan. Even though I had properly exfoliated and prepped, the following morning I awoke with a skin color that made me look like an extra on "Jersey Shore". Thank goodness it washes off! 72 hours later I was back to normal, a paler yet wiser woman for the experience. I won't be going back.