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    Bella Trio Salon & Spa

    3.9 (99 reviews)
    Closed Closed

    By appointment only

    Updated 2 months ago

    Services - Bella Trio Salon & Spa

    Haircut

    Massage

    Bella Trio Salon & Spa Photos

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    Recommended Reviews - Bella Trio Salon & Spa

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    Eddy made me look so pretty I don't even recognize myself. He is a genius with makeup and just as fab with hair. Love him!
    Jennifer B.

    I wrote an earlier review glowing about Eddy. I meant every of what I said about him. He is simply amazing. Unfortunately, my last experienced at Bella Trio has forced me to retract some of my comments about the salon itself. April 25th was my wedding day. My mother, son and husband all had appointments for hair. My husband also had a wax appointment. My mother, as the mother of the bride, should have been treated like a queen. Instead, her stylist, Mia, was simply awful to her. She didn't style my mother's hair in the way she asked, and when my mother told her that she couldn't live with the helmet head style that was created for her, Mia responded by passive aggressively tearing a brush through my mother's hair, from the root down. Any novice knows that to untangle a person's hair, you start at the bottom, and work upward, to avoid tearing, ripping and potential pain. Mia, as a tier 4 or 5 stylist surely knew this but she was angry and deliberately caused my mother pain. My mother yelped in pain, and asked her to stay at the bottom. This should NEVER have happened. Then there was the woman who worked on my son and my husband. Her name is KC. She did a terrible job. My son is tender headed with thick fine hair. When my son complained that the blow dryer was burning his head, she didn't stop or turn the heat down or make any attempt to cool his head. When he told her he didn't want his hair slicked straight back she informed him that I said that's what I wanted done - not true. I said I wanted it swept back, not slicked and gelled ala Draco Malfoy. She refused to listen to him and just did what she wanted, regardless of his comments (he's 15 not five). Then it was time for my husband's hair. He explained to KC what he wanted done (a blow dry and straighten) . A week prior he had seen Eddy who did it perfectly. KC, however, did an awful job, and when my husband told her it wasn't what he wanted and didn't look right, she told him she didn't know how to do it. Excuse me?! This is a top tier salon; if a stylist doesn't know how to do something, then why is she scheduled for the work, especially when the salon knew a week in advance what my husband was coming in to have done on his WEDDING DAY?!?! I am beyond annoyed. As I said, I stand behind my comments about Eddy, he is a superb stylist and solely because of him, I will continue to go to Bella Trio. However, I am furious that my mother and son were treated so poorly and that my husband was assigned a stylist who couldn't even do a simple blow out and straighten. My husband's hair is thick and difficult to manage but these people are supposed to be the best in the business. Clearly some of them are not. Tiffany, Eddy, Stephanie and Sarah are all great stylists. But I cannot vouch for anyone else and I would warn anyone against seeing Mia or KC after the nightmare my mother, son and husband endured.

    The courtyard at Sutton Station
    Aaron J.

    Had an awesome mani/pedi with Ashleigh! First time I've ever had a mani/pedi that didn't result in my bleeding or pain of some kind. So needless to say it was divine. Really recommend buff and shine service for guys. I hate it when women ask me what color haha. She recommended the buff first and made me feel not so self conscious about being the only guy in the room. Also ended up taking some cucumber stuff home since it felt amazing on my hand an feet, kinda like a whipped lotion. Anyways I'll be seeing her again.

    Best mani, ever!

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    Page 1 of 3

    Ask the Community - Bella Trio Salon & Spa

    Review Highlights - Bella Trio Salon & Spa

    I have blonde highlights, and Sarah always does a fantastic job - the color is consistent and the cut is on-point.

    Mentioned in 10 reviews

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    CARMEN! CARMEN! Prestige Salon e Spa at Belk

    CARMEN! CARMEN! Prestige Salon e Spa at Belk

    3.9
    (42 reviews)
    1.4 mi
    $$

    A nice comfortable Aveda salon conveniently located in Belk's. I've gone to several stylists there…read moreover a period of about 15 years, all good, with different strengths, depending on what you need. I've found Ruhiyyih to be talented and fun and good with color. Exhibit A: Ruhiyyih curled these curls and took the picture! And Lori Hobbs seems thoughtful and meticulous and as though she puts real effort into haircuts and styling. The receptionists are helpful and nice. It's on the expensive side, but generally worth it.

    I absolutely love this salon. From the hot tea to the excellent services. First let me say, I am an…read moreavid Aveda product consumer. I interchangeably use the Damage Remedy, Dry Remedy, Brilliant and Smooth Infusion products. While shopping at the Aveda store, the sales consultant recommended Jennifer at Carmen! Carmen! for a dry cut/trim. I have been returning ever since my initial visit. Jennifer is amazingly precise. I have naturally coarse, curly, textured hair which I love, and Jennifer knows just how to handle it. If you are in the market for a stylist, please check out Jennifer at Carmen! Carmen! Southpoint. She will not disappoint! The price point is slightly higher than other salons. There are "add on" prices for certain products/services. I still reccomend the salon, Jennifer and products!

    Photos
    The luxurious salon interior of CARMEN! CARMEN! Prestige Salon e Spa at Belk's best Durham Salon location at the Streets at Southpoint.
    The luxurious salon interior of CARMEN! CARMEN! Prestige Salon e Spa at Belk's best Durham Salon location at the Streets at Southpoint.
    The luxurious salon interior of CARMEN! CARMEN! Prestige Salon e Spa at Belk's best Durham Salon location at the Streets at Southpoint.
    The luxurious salon interior of CARMEN! CARMEN! Prestige Salon e Spa at Belk's best Durham Salon location at the Streets at Southpoint.
    The luxurious salon interior of CARMEN! CARMEN! Prestige Salon e Spa at Belk's best Durham Salon location at the Streets at Southpoint.

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    The luxurious salon interior of CARMEN! CARMEN! Prestige Salon e Spa at Belk's best Durham Salon location at the Streets at Southpoint.
    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    2.9
    (33 reviews)
    3.2 mi
    $$$

    I just had a wonderful facial here this morning (with Monica, I think). She did a great job, and I…read morelike how my face feels. The lobby and facial room were a relaxing environment. They did push me to buy a membership, but I passed on that today.

    Terrible customer service... false charges... no accountability... immature and inexperienced…read morestaff... and this is all before you receive a service. I typically receive private athletic massages from a certified athletic trainer at a private university, but two Christmases ago, I received a gift card to Hand and Stone. I wasn't sure what the amount on the gift card was, so when I visited the Durham location off MLK in December 2025, I was told it was worth $150, which covered two 50-minute massages. Great, I thought. Fast forward to February, when I looked to make another massage appointment. I called on Wednesday, Feb. 18, to confirm the card's value, and I was told it would cover an entire 50-minute massage. I also visited in person to make the appointment on Thursday, Feb. 19, and was told there was $50 remaining on the gift card, which would cover another 50-minute massage. On that day, a woman in a hijab made the next appointment for Sunday, Feb. 22, and I was not required to make any additional payments. I later found out I could not make the appointment and decided to transfer the experience to my sister. I returned to the location on Saturday, Feb. 21, around 1:35 p.m. to make the change. When I asked to make the change, the $50 remaining balance was brought up again. I politely explained what I had been told and that I was already booked for 50 minutes with no additional fees. Once again, I was working with the woman in the hijab. She went back to speak with her manager. Upon her return, she told me the gift card did not cover another massage and blamed the misinformation on another coworker, Sam. I asked what it covered, and she said nothing. I asked how much I needed to pay for a full massage; she stated it would be $79. Despite my hesitation, given that the previous massage cost $100, I paid so my sister would have the best experience. But the most scathing and inappropriate aspect of the experience was the laughter by the other employees upon my exit, exhibited by the woman in the hijab, the manager, another desk receptionist (both white), and a checkout receptionist (Black). As a marketing, communications, and brand executive who understands the importance of a company's frontline actions, this was an extremely frustrating and disturbing interaction.

    Photos
    The front desk/reception area of the spa.
    The front desk/reception area of the spa.
    The lobby where clients wait for their services.
    The lobby where clients wait for their services.
    Hand & Stone Massage and Facial Spa

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    FLAWLESS spa, wellness, and image

    FLAWLESS spa, wellness, and image

    3.5
    (94 reviews)
    5.6 mi
    $$

    Very nice spa! Learned about them from a benefits fair at work, and they offered 1/2 off for my…read morefirst appointment! I had a customized organic facial. It was very relaxing and everything smelled amazing. A few things differed from some other facials I've had at other spas in the past (not necessarily good/bad...just wanted to mention it). 1. There wasn't a strapless towel top to wear, but I still felt comfortable because I was under the sheet just like a massage. 2. They didn't pull my hair back in a towel or a headband, so I felt like it got in the way a few times. They did recommend products after, and I did buy one facial cleanser which had been nice so far. I always feel awkward at spas when they offer products. I didn't feel anyone was pushy, but I always feel obligated to buy something. I don't regularly treat myself to facials or massages, but next time I do I will visit this location!

    Great massage in a clean and cozy environment. I heard about Flawless Day Spa via Groupon, and…read morefound a wonderful deal (~$30-40 for a 60 minute I Deserve It All massage). For the amount I paid, I was very pleased. However, do note that the 60 minutes actually includes the time spent leading you to the room, talking to you for a few minutes, and letting you undress and dress; it is not a full 60 minutes. The massage therapist was professional and effective, and would ask appropriately for feedback regarding the amount of pressure she was applying. I would come back again, although it is a bit pricey to pay full price. They do have massage packages that they allow you to split with others though, so I might try to do that instead. Also, note that this building is a little difficult to identify because there is no obvious signage. Follow Google Maps, and turn into a small parking lot next to a nondescript building, and that's it. When you walk closer to the entrance, you'll see their sign.

    Photos
    FLAWLESS spa, wellness, and image
    Building exterior
    Building exterior
    FLAWLESS spa, wellness, and image

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    Restoring Balance

    Restoring Balance

    4.8
    (41 reviews)
    8.0 mi

    A 100% yes on the quality of massage and healing experience. This should be on all health…read moreprofessional's list of recommended professional massage therapy practices.

    I booked a "Therapeutic Table Massage" with Shannon Trudeau and had a very traumatic experience…read more When I arrived I explained to her I like firm pressure and was having issues with my shoulders and neck and upper back being very tight and I would like to primarily focus on those areas. The first 30 minutes of my massage were her guiding some sort of yoga nidra exercise with no actual massaging. I had to ask her when the massage would actually start. She seemed to have a huge ego about the request and continued her guided exercise. Once she did start "massaging" me, it was just her placing her hands on my body very lightly and doing static holds on trigger points. I explained to her I would Like more muscle stimulation in the form of a faster deeper massage but she didn't listen to my requests and kept doing the things she was doing that I did not ask for. She didn't pay attention tho the specific areas that I came in to address and spent most of the time on my arms and legs. She talked the majority of the massage and kept instructing me to take deep breaths. I do not come in to this for a therapy session which is what it felt like. The table was cold and so was the room. I had to ask her to turn the heat on the table mid session because I was freezing and her hands were freezing. She did not seem to have any knowledge of anatomy, massage, or draping. After the session was over she sat me down and wanted to go over her "findings" and it felt really uncomfortable having someone tell me all the areas in my body she noticed I was tight but not actually using the time I paid for to resolve any of those issues. I did not book a trigger point massage, a reiki session, or a therapy session. I mentioned to her multiple times I was not wanting the type of "massage" she gave me and she said that "energetically we may not be a good fit" - in my option this is such a rude thing to say to someone who was very clear about the massage I wanted to receive and requested it multiple times only to be completely ignored - probably because this person is not educated enough or capable of doing actual massage. This practitioner is borderline harmful and should not be practicing any healing modality. I felt disgusting after leaving her session. I felt completely ignored and judged. I debated weather or not I should leave this review but after experiencing this I wanted other people to know the potential harms of booking with this practitioner. Please remove her from "therapeutic table massage" because she didn't actually massage me and this is really misleading for customers.

    Photos
    Restoring Balance
    Restoring Balance
    Restoring Balance

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    Bella Trio Salon & Spa - massage - Updated June 2026

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