My wife and I moved to Ivy Park at Hayward over two years ago and it was the best decision we have…read moremade. my wife has dementia and here is where she can get the care and help she needs. The caregivers are so wonderful and friendly. We enjoy the many activities Ivy makes available to the residents and the food prepared for the dining room is excellent. if you are looking for a senior residence, Ivy Park is worth a careful look.

My mother is 89 years old and so the family decided to find a comfortable place for her to stay…read more Ivy park at hayward was reccomended and so we had her located there. The facility seemed really nice. The staff were very freindly and there was coffee and cookies by the front door everyday. They have allot of events and activities daily and weekly that my mom seems to enjoy. The staff are as good as they get but i started noticing allot of turn over in employees . We had started to notice staffing shortages as well. My only concern is that my mother with all of her medical issues is well taken care of and that she is well tended to. After catching wind of all the staffing issues and possible management problems the family started to get concerned. Then just today i receive several calls from my mother on her cell phone which we made sure she has with her at all times. She calls and tells me shes been in her room put down to bed at 6:45 and she has used the bathroom and no body has checked in on her. So i called the front desk and they said that some one will be there shortly. 30 minute later the care takers came into the room with me on the phone and attended to her. The problem is that my mother was in a uncomfortable situation for a hour with no one tending to her. I can only imaging what it would be like for other residents that dont have a cell phone

Landmark Villa is a wonderful assisted living community that offers both quality care and great…read morevalue. Compared to many other places we visited, their service charges are more reasonable--and the best part is that they include more services without adding extra fees. The rent is also more affordable, making it a smart choice for families who want excellent care without the high price tag. We had the pleasure of touring the facility with RJ, the marketing director, who has been working at Landmark Villa for 15 years. Despite her long tenure, she remains genuinely passionate about her work. She took the time to walk us through the entire community, explain every detail clearly, and answer all of our questions with patience and care. Although we ultimately chose another community due to the longer distance from my home, I still feel Landmark Villa would have been a great fit for my mom. If you're looking for a warm, well-managed, and affordable place for your loved one, I highly recommend visiting Landmark Villa as part of your decision-making process.

My mom is flourishing at Landmark. I couldn't be happier. I know she's not just in good hands,…read moreshe's in the hands of people who care, people who are patient, compassionate, and fun. After the passing of her husband of 27 years, my stepdad, in 2020, things were hard. Mom couldn't live alone anymore. I tried two assisted living homes, but they didn't compare to Landmark. The staff here, from the receptionist to the caretakers to the med techs to the executives overseeing the place, are all wonderful. Every day there is a schedule of activities, from balloon badminton to trivia to bingo. They have tea parties, live music, happy hours. Today when I visited mom activity coordinator Mariah was doing her nails. That is above and beyond in my book. They decorate for every holiday. The lobby, dining room and individual rooms are inviting and bright. The energy is great. Bottom line: I haven't seen my mom this happy in years. And that gives me peace of mind you can't put a price on.

This is the real deal, a loving, caring, small board and care with nine residents. It brings tears…read moreto my eyes to think of the wonderful care my mother received from owner Fifi and the manager and staff. Taking care of seniors is Fifi's calling, and she does it with passion and heart. Good food, beautiful large garden, small indoor space and can feel crowded, friendly staff, and good surveillance of residents through the day. I would live here myself. Near the Hayward downtown, with the Hayward senior center, Japanese Garden, shops, BART, and movie theater. Some people may not want to be near the BART tracks, as Blossom Garden is. You can hear it out in the garden, but not in the house. That wasn't an issue for my Mom. She didn't notice it, and the garden was peaceful.

My dear mother in law lived here for 6 months and never looked as contented as she did here. I was…read morejealous!

My mother, 72,was transferred here for rehab after a routine surgery. I never received a call when…read moreshe was taken in. When I finally reached her case worker I was told to call her social security worker, Carol. Carol told me to meet with her physical therapy team and nurses to understand her care and discharge plan. After the PT team did not show for the appointment, I rescheduled. They met and said that Carol was managing the discharge plan. The. I was told to speak with a nurse. I was constantly sent from one person to another. They seemed very disorganized and I couldn't accomplish anything over the phone and when I was onsite, it still took forever to find someone that knew what was going on. As for care, she contracted pneumonia while there. They tried to discharge her with it, which her insurance objected to. They told me that she would be going home in 48hrs. Then she died. While the EMT's were trying to revive my mother, a nurse from the facility called and asked me what I wanted to do with her body. They didn't bother getting this info upfront and I was forced to send her to their default mortuary. When I called to ask to collect her belongings they told me they had to find them. They may have been thrown out. She was 72. Walked 8 miles every day. This is not a place to send loved ones.

I liked how bright and clean this place looked and loved hearing the guitar player/singer…read moreperforming in their recreation room but I was confused on why the bed had no rails or why the bed wasn't lowered since mom was a fall risk. What made it all worse was that Windsor called me around 12pm to tell me mom fell at 4am. They said they were trying to make the bleeding stop and the ambulance would come pick her up at 12:30pm. They quickly hung up. I was left wondering why did it take them 8 hours to stop the bleeding? Then the ER Dr. told me Windsor said it was a surface cut but the Dr said that was not true, mom needed 20 stitches for multiple lacerations. The Dr told me she spoke with Windsor staff letting them know that when an elderly patient falls they must immediately go to ER. You'd think Windsor would already know this. This all made our family so uncomfortable, I asked that she was not released back to Windsor.

The people genuinely care My husband was there got some…read morewells and I got to know some members of the s staff there I felt they genuinely cared for people. Shout out to the night crew for their dedication We cannot pay these workers enough! Yet they serve out of a loving heart Thank you I will never forget your kindness!

My mother had a great experience in her 3 week stay, staff was very helpful they took great care of…read moreher. They also listened to our concerns & tried to accommodate us in a timely manner! Overall care was on point.

Don't recommend coming here. Some of them are passionate in what they do like Tina but MAJORITY of…read morethem don't care. Amoya was one of the employees who I extremely disliked. We simply asked her to get us hot water for grandma she just grabs the water bottle no words. Her demeanor is careless just from the few weeks of observing her she simply doesn't care for her patients and it shows through her actions. If you work in the healthcare at least enjoy what you're doing!!! If you go here make sure AMOYA DOESN'T take care of your loved one. I BEG YOU. My grandma passed because they simply couldn't take care of her properly. When my dad told Amoya his mother passed she said "i know." WITH NO EMPATHY??? We told Tina she hugged me and my siblings and wished us condolences. You can tell Tina cares and is passionate in taking care of the ill. PLEASE DO NOT COME HERE.

I can tell they are doing what it takes to take good care of their patients. My good friend is…read morewell impressed by their care! See her below enjoying her crossword puzzle (but, don't worry, she had the opportunity for physical therapy before she got far into the puzzle!) The PT workers, notably Sanjeeta and notably Reggie (Reginald), have strong talents (and leadership skills) to help your loved one spend no more time in bed than is helpful for your loved one. There is a cheat sheet of exercises for your legs, hips, and arms which will get you strong. There is a gym, with the key equipment which can also help. If you do visit the facility, please take care not to get in the way of the hardworking yet cheerful staff as they do their important work. An appointment is not necessary. A greeter checked that I am fully vaccinated (I am actually double boosted.) and confirmed that I didn't have a fever. I saw two guys doing us all the favor that they took their iHealth test while they waited to go in to meet their grandmother. On May 13, I saw a staff member, probably a little over 30 in age, who was bringing the lunch out into mixed sun and shade for a guy who hasn't seen enough sun in the past two months. The guy has a Slavic accent (I think) of some sort, and both of them agreed the guy is overdue for a haircut. The staff member was so very, very helpful! And during what seemed to be the break time for the staff member who was making phone calls, he stayed with our likely Slavic friend. It was a "five-star" recommendation for Windsor Gardens. I am sad that I didn't feel eligible to ask the staff member his name. There isn't always enough parking in the lot under the redwoods; so the most recommended parking is on B Street or along side streets. Actually, if you are health conscious, a good way to reach this facility would be to walk a little less than one mile from Hayward BART; or you could look up a connection via #95 AC Transit to 6th and D St. (actransit.org) which would get you even closer to their doors. The #28 bus also stops right close on B St. as it travels between Hayward BART and Castro Valley, Bay Fair, and San Leandro BART.

I can't say enough about St Regis and the compassionate care my mother and my aunt received while…read moreliving at St Regis. During the relatively brief time they were there in the Assisted Living facility, we were able to create a comfy, home-like atmosphere where the staff felt like family. Shabir is a genuinely caring man who truly cares about providing the best environment possible for our loved ones. I'm so happy we chose St Regis.

Shabbir, Nisha and the caregivers at St Regis are compassionate about their residents. I have been…read morevisiting here for seven years and the staff are all the same...they know the residents like family. I highly recommend St Regis as a home for loved ones.

A year ago, I was planning to sell my house in Castro Valley and move to a retirement community. I…read morevisited various places in Livermore, San Leandro, and Hayward. I liked Baywood Court the best because there is no expensive buy-in and the monthly rent is reasonable. From number 16 on the waiting list I was able to move in at mid-February. I have a one-bedroom apartment of 600 square feet facing the pool. It's between two exits so it's very convenient for my dog to go out for his business. Plus there is a half-mile trail inside the facility for his daily walk. I enjoy going through the Rose Garden and the Gazebo along many beautiful flowers and plants. Living at Baywood is like living in a hotel or a cruise ship. There is 24/7 lighting and air conditioning/heat throughout the building. I get weekly house-cleaning, change of bed linens and towels. I just leave my garbage at the door and all the packages I ordered are delivered to me . The two meals a day can be stretched to three because of the many options I can choose. In the one year I have been here, I have not cooked one meal for myself. No more driving to the gym. I just walk down the hall to my Tai Chi, Chair Yoga, and Zumba classes. We also have lots of performance by outside artists and regular health and informational meetings. Just this week we had Martini Monday, Coffee Social, and Tequila Thursday. You can play pool, jigsaw puzzles, Mahjong and many table games at the Game Room. There are also daily drive to shopping and regular visit to museums and scenic areas. Baywwod also has many group activities such as Sunday mass, Thursday Bible study, grief sharing, Spanish class, arts and crafts, movie and sports night, etc. I joined the Knit Wits to make projects for charity. I am the inventory manager and also volunteer as a cashier for our general store called The Cubby. The staff at every Department here are friendly and efficient. I love the community of other residents. The management does such a good job that I was pleasantly surprised when our rent did not go up for this year. I am so glad God provided me Baywood Court where I can live out the rest of my years feeling safe and secure.

My wife and I visited Baywood Court a few times and discovered a hidden gem! The courtyards and the…read moreinteriors are thoughtfully well designed and maintained with a gazebo, outdoor kitchen and even a swimming pool and spa which are rare to come by in these senior living communities. There is definitely a sense of familial connection as we watched many residents happily chatting and mingling with each other. They also serve delicious and healthy food which is a major and central factor in senior living communities (a big "shout out" to the dining team!) We are very thankful to both Jody and Nanette for making our visits extremely pleasant each time. They have been more than helpful, patient and gracious with us and we happily look forward to being part of the Baywood Court family!

Top notch Care facility! They treat residents with dignity and respect! Their Caregivers, Med-…read moretechs, dining room staff and front desk personnel , all go above and beyond to not only assist the residents but also their family members! The transition from one's own home to needing additional care was made as smooth as possible. My folks and I are so fortunate to have found Carefield-Castro Valley! Thank you for all you do!

My mother has resided at Carefield Castro Valley since September 2021 (22 months now). I live in…read moreanother state and visit once or twice a year, while my siblings are nearby. Mom did not want to leave her home, but she was not safe to live alone. From our first inquiry with Parveen, and many telephone calls to get answers to our questions, we were very impressed with her professionalism. My family is extremely happy with the continued care and the services provided. The staff is friendly, caring and compassionate. If there is a need or request, the staff always seem eager to assist. I like using the Carefield app that lists daily menus and activities. Mom likes the food and there are plenty of activities that interest her. I also appreciate the periodic reviews and treatment plan updates from the Carefield nurse, Kathy. Kathy will sometimes send me photos when mom is involved with a fun activity. I am grateful that mom is in good and caring hands. A big thank you to the staff at Carefield.