I followed one of their stylists (from 40 minutes away) when she moved to work there---and not only…read moreis she worth the drive, but it's a very sweet and stylish environment (I covet the feathery chandelier that I get to gaze as I am getting my hair washed!). I have never particularly enjoyed being in a beauty salon, but I really like the warm, down to earth, yet professional vibe at Salon Silk.

Everyone there is very nice and helpful not that far from my home and I love Joyce the hairdresserread more

Terrible experience. I have been there a few times and each time there is a male with white hair…read morethat I believe is the owners husband that will pop up in the way at every turn to watch you. Doesn't offer help but stares nonstop. The women at the register isn't bad but the male should be removed as he has no customer service skills. I was so disgusted i almost walked out but I needed my products that day for an appointment. It's Awful and yes I do believe race plays a factor in it. I hope people wake up and stop shopping there.

Wonderful service! Christina matched my color perfectly and didn't try to "up-sell" which I find…read moreimpressive!

Great salon. Fair prices and a wonderful staff. Lisa is a top notch stylist!!! I am always…read moresatisfied with the service Thrive Salon provides.

I was in the market for a new salon to help me maintain the color block hair style I had. I first…read moretried them in May 2023, and have been returning for touch-ups every other month. Unfortunately, I experienced a tremendous amount of breakage when I moved to Thrive Salon to maintain my color style, even with every intervention and variable that I was able to control myself. (Tons of hair masks, silk bonnets, only air drying, wide-toothed combs rather than brushes, regular haircuts, high end shampoo/conditioner for color-treated hair, changing shampoo/conditioner to another color-safe one, oil sprays... you name it). I kept up with 7 week appointments at my stylist's request to help "minimize damage", but it didn't seem to do anything but put me out of more money, and result in me having less hair. I was dilligent about asking my stylist to do a "breakage check" every time I sat in her chair to try to prevent this. She always said everything looked great. In November, during my normal appointment, I cited that I was noticing substantial breakage. I should have listened to my gut when my stylist responded to my concerns with a surprise, stating "you usually see that up here" while pointing to my scalp. (In hindsight... yikes.) Despite my concerns that day, she didn't seem to heed additional cautions or change her approach. On that same day I cited bad breakage, she lifted a new brunette section of my hair (at my request in a desperate attempt to keep my hair style) *extremely* fast. What normally needs 3 sessions to go from my brunette to our target shade of blonde she somehow achieved in 1 with my roots, and could do in 2 to my ends. She was both surprised and excited at "how light it got" during my wash out. It seemed like she never had full control over her color processing, and didn't even know what she was expecting it to do. Needless to say, all of that hair started breaking in the following weeks, plus other strands. When I went to another salon to get a haircut (I find their haircuts to be outrageously priced at Thrive), the woman shared her concern with me on the health of my hair. She even questioned if Olaplex was being left out of my mix. I didn't have an answer. This salon, despite the high price tag, also doesn't include a basic rough dry for color services to check their work. They let people paying nearly $200 for color walk out with sopping wet hair. The manager assured that a rough dry ("not blow out, that was extra") was normal for color, so stylists could check their work before the customer leaves, but I was handed a blow dryer by the rinser last visit to do it myself while my stylist moved onto another client entirely. She didn't even check on me or say goodbye. It felt wrong. I was paying ~$250 every 8 weeks but couldn't get a rough dry? I had to drive home with wet hair? Despite the poor outcome with their color service, I also observed that I was being charged different ways and different prices for my exact same service every time I went. I was never given a heads up about the price differences, and only found out at the register after my stylist had left. At one point, I was charged for a haircut that I declined in the chair. (Thankfully I noticed!) After I was rung up, I told the man at the desk, and he quickly said "oh, well you got your hair dried, so we have to charge you for a blowout". The price of the blowout helped them retain all of the mischarge for the haircut I never got. It felt very shady to me. (Remember how the rough dry was supposed to be included?) Generally, I find this salon to be very expensive for the skill I was shown. I thought the price I was paying for my color blocking was fair, but seeing that I had so much breakage, maybe it was over-priced like some of their other a la carte menu. ($75 for a *trim* is too rich for my blood.) I'm leaving an extra star despite my experience because when I did have a chance to speak with the salon manager, she was open to feedback, stayed true to her promises of when she would get back to me, and offered a refund for the past haircut/blowout fiasco I retold above. She understandably stood behind her staff, but I was disappointed that the stylist's word was always taken over the customer's. (I have no reason to lie about a service I didn't receive....) They also got me in quickly around the very busy holidays when I called and let them know more of my hair was breaking and I needed to come in to resolve it with my stylist. I appreciate them doing that for me. One last shoutout - Jen at the wash station was seriously a highlight of my experience. Love her and wish the best for her.

My experience was so BEAUTIFUL!!! I was treated like Family and she has the best customer service!…read moreWe laughed, we watched movies. As a new customer I'm really impressed! The products she used are all natural and her hands are gentle! She's amazing!

This place lives up to its name! I came in recently with a sudden bald spot/ bald patch. Tijuana…read moreput my mind at ease, did a thorough analysis and was able to diagnose the cause immediately. She was able to develop a treatment plan for me on the spot. Within 1 month my hair was growing back. By 3 months the bald patch was completely gone. My hair grew back completely. Tijuana has developed an excellent system that not only promotes hair growth but also treats the cause. I'm extremely grateful to Quality of Excellence Hair Design. The Stylists are educated, experienced and truly excellent.

BAD BUSINESS PRQCTICES!! When there was a problem with dying my hair, the owner's, rather than…read morefigure out the problem, called and dropped me as a client. They're happy to collect fees when things are easy but the moment there's an issue they just cut and run instead of problem solve. DON'T waste your time and money. Find a different salon where they actually know what they doing!!

Welcoming and unpretentious atmosphere. I had my hair cut by Lauren and she was great! She…read moreunderstood what I needed and had good suggestions

Hair cut style great cut no problem getting an appointment for the same day precision cut great…read morepeople! Fun experience will defiantly go back. Steady stream of regulars good vibe

First time here and I needed a short haircut that is also feminine. Rolled the dice and made an…read moreappointment. I got a great hair cut from Violet. She knows what she's doing. My haircut has shape and volume while still being short. She also helped me think through how to have it cut to eventually let it grow out a bit longer. Glad to have found a new, regular salon.

I went here for the first time this past weekend. I am VERY PLEASED with my color and cut and…read moreabsolutely LOVED THE SERVICE. Maryanne took care of me since she specializes in curly hair. However, I think she would do well with ANY HAIR. Jen the receptionist is so personable and I am so glad she recommended Maryanne for my hair. This salon uses "pure" products such as Deva Curl (for hair like my own)...no sulfates or ingredients that are unnecessary (such as those that make lather). I received quite an education from Maryanne on products and ways to care for my hair. This is my new salon and Maryanne is my go-to hairdresser :) FANTASTIC!!!!

Nice layout. Been coming for years. Almost everyone of the people here are outstanding. Starting…read morewith Jen at the desk who is awesome, always has a smile to greet you and works with you on getting that next appointment. Ali is simply gifted with hair to say the least. A hairdresser at the next level His experience as an international hair stylist shows, and is a perfectionist I drive over an hour each way to have him cut my hair. I read other reviews, and yes, the owner is not the warmest person, and can be gruff in his demeanor. Dont let that stop you.

I'll begin by stating the owner, Melba, is one of the most talented stylists that ever serviced me…read more Not only is she extremely talented in styling but she works at a fast past. For the quality service she provides you can't beat the price anywhere! A week and a half ago I decided to get a protective up do. As I am relaxed, however am on a growth journey. I brought a picture into the salon to show her how I wanted my hair styled. She looked at the picture then had an assistant wash and blow dry my hair. ( The wash felt absolutely amazing!) Finally, Melba worked her magic. My hair actually looked better than the model's hair in the picture I showed her! I never left a salon so satisfied! This salon is highly recommended!