Ok the service is good my white shirts came back clean around neck area. The owner helped me load…read moremy dry clean clothing into my car. Only wish I could afford to use him. Pros: Shirts come back clean Great customer service Nice plastic hangers for shirts Cons: His prices are extremely high

I actually think they are affordable. I had two shirts and a lady suit cleaned and it came out to…read more$25! I thought it was a good price. And the man behind the counter is soft-spoken and very kind. The items always come back perfectly clean, and I have no complaints.

I read negative reviews but I've gone a few times and my experience has been good…read more They are quick and accommodating. Everything I've gotten done has been done well so far. Got some pants tailored but haven't picked it up yet, but I feel like it'll be done well. Parking: right in the front

I was a long time (3-4 years) customer, but the woman at the front desk was SO unfriendly that we…read moredecided to take our business elsewhere. Also, my shirts always had this funny smell when I had them cleaned...almost like the smell of vomit. I now go to a cleaner where they're happy to see me and very friendly.

I will be returning to this store exclusively for cleaning/alteration services for the foreseeable…read morefuture, based on two recent experiences: - Dry cleaning: sent a couple of suits, ties, a gown, a dress shirt - the work was perfectly done, the process was very organized, and the staff was kind. - Alteration: I came in on a Friday with a rush request to hem a gown...for a Saturday black-tie wedding! Their tailor was understanding and gracious, and had the work done by the next morning. It was perfectly done, and pricing was very fair. Thank you, Gentle Touch! What an absolute gem.

I have been coming to this place for more than 20 years. First tagging along with my dad, and now,…read morefor my own interview suits, etc. The cleaning is always thorough and finished when promised. Prices are comparable to the market and absolutely in line with the quality. The customer service is out of this world. The owners are kind and pleasant and always have an appropriate, yet encouraging word to say. It's the good ending to an event when I'm dropping a fancy dress off at the cleaners and I'm always excited to pick them up again. I've had clothes successfully altered here, but have also been turned away from alterations. "It doesn't need it." Christina has said. "I could charge you a lot of money or you could just pin here." she's pointed out. Fair dues. This place is pleasant, efficient and really does have a "gentle touch". There's a reason it's been standing for close to 30 years. Highly recommend.

I am beyond satisfied with the services of this dry cleaners. The staff is friendly and…read moreaccommodating. First dry cleaners I have seen take their time with stains and handle all with care. I thought I ruined my luxury bag with lipstick and wow, almost brought back to new! yah! finally a local awesome cleaners. Thank you!

After numerous tries, I am finished with this place. They're nice and all, but nice doesn't make up…read morefor poor work. I brought a coat there to have the buttons reinforced and they did a terrible job. Within a week, they were loose again. I had to bring it elsewhere for the job to be done right. Shouldn't coat thread be used on a coat? Yes, that's what I thought. And for $20? Come on now. I also brought a king size comforter in and asked specifically for it to be washed - not "dry-cleaned". The last time I brought it in to be dry-cleaned, it looked like they didnt even touch it. There was no trace of that dry-clean smell. This time I asked specifically "Can this be WASHED?" and the guy gave me the head-nod and said, "Yes Yes". I got it back over a week later, to the tune of $45, and I am convinced that they (again) just folded it up and put it in a fancy clear bag without doing anything to it. It still smelled like my perfume and there was still mascara in the corner. WTH? You have plenty of viable dry cleaning/tailor options in the area. Keep on driving and spend your hard-earned money elsewhere.

First time customer. I dropped off a shirt to get dry cleaned and stitched. A month went by before…read moreI took the shirt out of my closet to put on and the holes were still there! It took me a few weeks before I had a chance to go back to the store. The man behind the counter (owner?) almost didn't refund me the money. He said it was my fault that I waited so long to bring up the issue, and he didn't apologize for the inconvenience. This store also smells of cigarette smoke like someone is actually smoking in the store. I'm not sure why anyone would take their clothes to a place that smells like cigarette smoke. I never leave reviews but this needed to be written.

Nice service and perfect laundry Convenient location…read more Parking Owner is nice Came out to my car to help me

I asked to speak with the owner of the store and was denied without any explanation or alternative…read moreway to get in touch with management of the store on 06/10/2026 as I had been profiled and then wrongfully accused of theft by an employee who only acknowledged her "mistake" as I was about to call and involve the police, to which she immediately said she was wrong and informed me that she would lose her job. I have since called and had others call in the attempt to reach a senior member of management who have all been met by the same employee refusing to allow us to speak with management

I really tried to like this place. Even though I didn't get a great vibe walking in I still opted…read moreto try this place out for their dry cleaning services based on the (now highly questionable) reviews I read. I had a fair amount of shirts (13) and a suit so I was totally getting that they needed 5 days to turn it around, albeit I had much faster service in some other places I used to go in the city. Anyway the price was fine and I left them to their own devices. When I picked up the shirts they were fine until I noticed on several of my shirts they actually stapled the tags onto the actual shirt labels. Seriously I've never seen anything like this in any of the other dry cleaners I went to. I've seen them staple around the label or button holes on the tag itself but never on the actual label of the shirt. That's either some serious brain dead shit or some serious careless shit. God awful practice. Anyway I'm never coming back. I should have listened to my own gut and noticed why there wasn't much of a rack of dry cleaning in there. I guess the folks in the area know better than to read old questionable reviews and opt to do their cleaning elsewhere.

Phenomenal people amazing service as always. this is the only cleaners I go to very thankful they…read moreare in Ridgefield Park.

I'm currently home visiting my parents. I needed to get several items dry cleaned so I gave the dry…read morecleaner a chance. Not only is the staff amazing but the quality of the dry cleaning was wonderful. I brought a pair of pants to get hemmed which is expected turned out perfect. I am happy I found them and just let my parents know so that they start taking all their own dry clean only items here. I've used a few other dry cleaners in the area and have had some trouble so again can't wait to use them again when I am back in the area.

Love this place. Friendly, professional. Competitive prices and timely return of garments. Good…read moretailoring too.

Switched over to this place recently. Prices are fair and people are very friendly. Clothes so…read morefar came out done in a timely manner and done right. Happy so far!