Mike and Matt were great. Pure Green did an awesome job!!! Would highly recommend using them!!read more

This is the second time I've used PureGreen. First time was for our couch and I was impressed…read morethen-and I was impressed this last time when they cleaned our area rug. They are friendly, they deliver what they promise, the rates are good, and the finished job is great. I also appreciate that they put paper covers on their shoes when they come in, since we are a shoe-free house. Mike H and Sean were great. And no hazardous chemicals is especially appreciated. They don't try to do any bait and switch technique on charges, or do a half-hearted job. I will never hesitate to use them again or to recommend.

These guys are TOPS…read more Quick response, fair pricing, and truly excellent, professional work. Meir (the owner) got in touch right away and was able to schedule me within 24 hours. I have a 15-year-old hide rug that had never been professionally cleaned. Moses and Gustavo showed up right on time, were professional and courteous, and did an outstanding job. The extracted water was literally black. Now the rug is popping and smells incredibly fresh. Highly recommended. I would absolutely call them again for any carpet or upholstery cleaning needs in NYC, especially after this winter. Five stars.

They are absolutely amazing! They went above and beyond and even got a stain out that we thought…read morewas not coming out! They even did some Lint removing which was not included but above and beyond. Cannot recommend them enough. Before and after photos speak for itself.

good service. $225 deep clean…read more Tony was fast to respond offering to clean my two seat couch. Tony also saved me big money by not charging more to carry the steamer up the stairs. I guess this is usually a hidden fee for some services charge for. The couch was super filthy before, now it's a good spot to sit! Not totally grime free, there are still some wear, but it's an old couch. Now it's a clean old couch!

After their cleaning I had to discard my carpet. It was completely ruined. I called them for some…read moreresolution and the owner hung up on me and refused to either clean again or refund anything. I paid 775 in cash. It was the worst and most irresponsible and unresponsive experience I have had.

I am extremely pleased with the service and professionalism. They came on time and left my sofas…read morelooking great. highly recommended.

Because I had started a pretty in-depth conversation with another vendor I ultimately went with…read morethem, but felt like Mr. Green Carpet Care was totally professional and giving me a speedy estimate at a very competitive price.

responsive courteous did a good job Received a follow up…read morecall to be sure everything was OK which it was

Cleaner was on time ,answered all my questions and he did a amazing job on cleaning my couch...read more

Nicky, the owner did a great job cleaning our couch. He was very communicative, and provided the…read morenecessary insurance our building required. would definitely use his service again in the future.

It was a little tough to decide on 3 or 4 stars with this company, but I decided on 4 because I…read morebelieve that the main part of the project was done WELL, and with integrity. Nicky, who I believe is the owner of a small business, made me an offer that was much more expensive than the other 4 quotes I had gotten through Yelp. He was available the following day, but I noticed that he had no reviews on Yelp. That alone is a concern of mine, so I told him it's a "no-go" if he's the most expensive guy with no reviews. He basically let me name a fair price, so I kind of low-balled him because of the no-reviews thing. I told him I'd leave him a thorough and fair review if I used him, and we both accepted. Nicky showed up the next day on time. That was pretty easy, as he left himself a 4-hour window, whereas other companies were asking for a 2-hour arrival window. No biggie, but that could be a concern for someone with a busy schedule. He did wear a mask upon leaving the car, and told me I didn't have to (which I appreciated). He wound up taking it off later with my permission, and I have a lot of respect for his asking. Like many service providers, he was very willing to "double park" in our co-op's private parking lot, where he's not even supposed to park at all. I thought that was presumptuous and inconsiderate, but I directed him to a spot in the lot that I know to be unregistered to anyone. Nicky was quick to get set up. I checked in on him more than a few times during the service and he was good to go. My situation was not ideal, as the vent where the dryer unit's exhaust exits my garden apartment is smack-dab right above a steel awning that covers my entrance. If it wasn't for this awning, I'd have done the cleaning myself. So he needed to get a tall ladder and set it up alongside this awning (which is maybe 4' wide), and at times, lean over the awning to remove the vent cover, which was attached with screws. (See photo of vent cover.) The one thing that I really did appreciate about Nicky was this: In the middle of the job, when he finished using his pro vacuum from inside my apartment, he decided to use his brush going in from the outside, from the ladder at the awning. If he didn't do this, I wouldn't have known any better. I thought it took great integrity to do the right thing in this instance, since that part of the job is very difficult, and somewhat dangerous. At one point, he asked me to hold down the bottom of his ladder, which I gladly did, and I think that's when he was putting back the vent cover... which leads me to my main complaint. Earlier, he showed me how he used a small piece of black tape to keep the vent closed for some reason. I didn't know what he was showing me that for, and didn't go into it because Nicky speaks with a little bit of an accent and was sometimes just a little difficult to understand. Upon paying him (I'm glad he had a credit-card reader to attach to his phone), I allowed him to charge me an extra $25 because he had done a good job. At the end, he asked me if I wanted to leave an extra tip, and I was like, "Bro, that's what the extra $25 you charged me was for." Maybe I'm a dick. I don't know. After he left, I noticed the black tape all over the vent cover. Will it stay? Probably... I don't know. Does it look pretty? Hell no. Would I have been OK with it if he had ASKED me? I'm really not sure. It's much easier to remove screws than it is to put them back in, generally. But I really would have appreciated his letting me know before I paid. I would have held on to that extra $25, as I have to remember this every time I come home now. Honestly, I would definitely have used Nicky again if my job were an easier one, but I can't get passed the black tape thing, and the lack of communication surrounding that issue. I think that--if you have a standard project that lacks some crazy kind of challenge--Nicky is fine for the job. He's a decent, good guy, but needs some more experience looking at things from the customer's point of view with regards to the finer points of customer service. Sorry for the book!

I requested a couch cleaning service and I'm very happy with the results. I spoke with the owner (I…read morethink?) beforehand to ask questions and get an estimate before committing to a date. Day of, they came and explained what would be included in the service + shared what to do after for best results (e.g., flipping of cushions). If my toddler decides to make this couch his canvas again, I would hire these guys again.

Jack was very helpful and knowledgable, and gave me lots of advice over the phone about my rug…read morestain (kiddo spilled green smoothie, ugh). He made calls to his team, rearranged appointments, and scheduled me for the same day - just a few hours after my desperate call for help! Great customer service.

Joanna and Veronique did a great job on my apartment! I have been using the service for over a year…read moreand the team is always punctual, professional and thorough.

We've been using Irene's Cleaning services for a bit now at our home and are very happy with their…read moreservices. This week we had Janet and Sandy as the team and they did a wonderful job including in my daughter's room, which is always a challenge (baby dolls everywhere...so many baby dolls). The ladies were thorough and efficient. We regularly use this service in our three bedroom home that has two adults, one child, and three cats and they leave the home tidy and refreshed. Also- This is NOT a criticism as accidents happen but the handling deserves praise: several months ago with a different team, a cable in my husbands office was accidentally damaged during cleaning and the service was quick in their response remedy the error and it was handled professionally and quickly. Again, accidents happen, but the response was so professional and appreciated and we have never had an issue since. Would absolutely recommend! Especially if you have pets or kids :)

Couch was pretty dirty with a couple of bad stains. They did a deep steam upholstery cleaning and…read moregot it looking way better than I expected. Big difference after the sanitizing and deodorizing too ... smells fresh again. Quick, easy, and no hassle. Would definitely use again for couch cleaning and stain removal.

Service was amazing. I called and within an hour someone was at my apartment to clean my couch,…read moreheadboard and area rug. Kevin was thorough and professional.... highly recommend!!!!

I cannot recommend Daniel / USA Carpet & Upholstery Cleaning enough!…read more Daniel came and quoted to clean our couch and rug hours after I first messaged and was great to deal with from that point right up to today when he came to do the job. The pandemic, our pup, and a few new pairs of black jeans had left our couch looking tired and dirty. Being only 6 month old we were so disappointed we'd ruined our favourite piece but mere seconds after Daniel and his team started we could se our couch be revived (just look at the pic) TLDR: Our rug and couch are like brand new, we will use Daniel and his team again, can't recommend enough.

Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.