Sona was amazing great customer service and very welcoming . She did an amazing job on my daughter's eyebrows. My daughter walked in very nervous and she made my daughter feel super comfortable. My daughter walked out with a huge smile. Thanks again Sona! read more

Been looking into finding a new brow threading and lash place. Super thankful I ran into Sona today and that I tried them out, I have thick eyebrows and a lot of people tend to like to thin them out but she did a beautiful job in maintaining the thickness of my brows while giving me a nice shape. The shop was super cute and they had good prices. Definitely recommend! read more

After a horrible experience at another place I thought it best to leave this review to commend Michelle Peck and Staff on their eyelash extension skills. A Star was lost due to all the drama and not being able to get a hold of her for a new set. I moved away and when I came back into town I couldn't reach anyone. I can only assume based on the horrible reviews here that it's due to work drama. Anyway, when you get a chance to get your eyelashes done by michelle they are amazing! I've had natural to babydoll to dramatic and never once has issues or regretted it. After having my eyelashes done by michelle for 2 years, it was been IMPOSSIBLE to find a replacement as talented in eyelash placement, speed and ability to stay on as her. (See my horrible experience with another local salon). See the photos... read more

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This place has the best customer service, i always feel welcomed , super friendly staff. Whenever i show up for my appointment the service is always done right. i love the feeling of waking up from a nap and having my lashes look goooooddd. i love michelle and sonya's work. read more

Love my natural looking lashes! I've been to different places to have my eyelash extension done for long years and Michelle is so amazing, gives me best experience ever. Michelle is very professional, expert, and personable, lovely lady. I wanted a natural looking eyelashes and she didn't disappoint me at all so happy with my new eyelashes. If you have any chance to book an appointment with Michelle please no more second thoughts and disregard the other reviews here saying they have horrible experiences. As I guarantee that you will be happy with your beautiful lashes with good quality stuff Michelle is using. Her place is very nice and clean too. 5star experience here! read more

I had my lashes done today and I had a GREAT EXPERIENCE!! Thank You so much Michelle I LOVE my Lashes! Fast & Friendly service, clean and nice location! read more

Belle Nouvelle Lashes - Eyelash Service Near Me - Spring Valley, California

I've came here twice already and they do a good job with the lashes. However I tried calling multiple times (different days) for a fill, even left a voicemail and didn't receive a call back. My fill turned into a full set and I had to text someone to get a call back. I scheduled an appointment and then they called to say that time was booked but they'd find me something else "soon." They told me I'd have to wait ANOTHER week and that I'd be helped by their newest technician for a discounted price. For someone who's been a regular client and tried calling and getting in touch with this place, AND getting my appointment cancelled, I was expecting better customer service. THEN I receive this text. Very let down but safe to say I won't try to schedule here again. read more

Belle Nouvelle Lashes - SECOND time they falsely give me another appointment. - Eyelash Service Near Me - Spring Valley, California

Do not go here, please do your research on who is doing your eyelashes!!!! The owner is the only licensed employee who is authorized in the state of california to perform eyelash extensions. These techs are only certified!!! The state of California Board of Barbering/Cosmetology states you have to be an esthetician or a cosmetologist to do these types of services!! https://www.barbercosmo.ca.gov/forms_pubs/eyelash_safetytips.pdf Some of these girls are still in highschool!! read more

Now this is what I'm talkin about... I walked out loving the service, and loving my lashes !! My prior experiences having them done have been a disappointment, to say the least. Booking the appointment was easy, they didn't require a deposit. Also I learned they don't charge you for the level of experience of your tech. There's only 2 options: natural or dramatic, which is perfect because I feel like: give a girl too many options... and it doesn't go well I was seen right a away, no sitting & waiting or doing tons of tedious paperwork. I was fortunate enough to have Lorraine do mine. Such a sweet girl. She was friendly & patient enough to understand what I wanted & make suggestions. It only took her an hour. Bless her heart! I'm not a patient person. I booked a fill while I was there, and although she was booked solid for the week I needed, she squeezed me in!! I will moving forward only allow Lorraine to do them, & she's got a faithful client. read more

Belle Nouvelle Lashes - C curl 12" Lashes by Lorraine - Eyelash Service Near Me - Spring Valley, California

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Got my lashes done a day before going to a 3 day music festival . I partied hard and slept hard ! It's been a week so far and they still look full and great. I will be going there for now on. The area isn't bad and inside is very pretty & they play great music. read more

Belle Nouvelle Lashes - Eyelash Service Near Me - Spring Valley, California

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Worst customer service. Never texts back when trying to book fills . Cancelled all my future appointments without explanation what so ever ... Cancelled on me hrs before appointment . plenty of times . Only owner and niece works at that location & niece doesn't do lashes well, she leaves lash tip glued to eyelid not lash. michelle does not care one bit about customer experience or rebooking fills . If you want a reliable lash tech dont come here ! read more

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First of this review is for lack of detail, attention to costumer. I been coming to this "spa" for 1 year, usually Aardell does an exceptional job. Lately I haven't been able to book an appointment with her or anyone else who was there before, so I decided to give the tech an opportunity. My appointment time was @ 8:30 pm, 45 minutes prior my appointment I received a text from them stating the my lash tech was 20 minutes behind, I said ok no big deal. By the time I arrived to the salon she takes an extra 10 minutes to see me I had a fill of volume lashes, tech did the minimum and was rushed to do "quick job". When she was done my lashes felt and looked weird, but since it was past 10 pm I was in a rush to leave. - Next day around 8:30 am I contacted the owner Michelle, explaining the situation, two hours later she reply's with "I'll take a look at my schedule" I ask by when can I expect an answer (as I have an engagement) -which she reply 4 hours later "let me see, I'll try to accommodate you and move clients around". It's been four day, she never care to call/text back. It's very frustrating to have this kind of attitude/service. This business keeps jerking clients around between their salon and their home base "salon". Now I understand the bad reviews and why most of the good techs left this business. - I won't be going back here with unlicensed tech, as stated pervious reviews owner is the only one with license. Thank you but not thanks to this joke that f business. read more

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Should have read these below 3 star comments/reviews before i went to this place to get my wife her eye lash extension done. First off, the customer service as far as greeting my wife up to getting her extension done was great. I am sure the lady that did my wife's eye lashes did a great job but what was promised of 2 weeks of great looks for my wife only lasted 4 freaking days. Her lash extension started falling off. This isn't my wife's first time getting this done. I am no expert on these kind of stuff, but i have seen my wife's lashes got done nicely and lasted its looks for more than 2 weeks. The owner was uptight for no reason. She started complaining about her floors getting messed up because my son (13mos old) was dragging her cheap ass furniture and when it clearly showed no scratches. If they are going to welcome us on the phone and tell us its ok to have kids in her place, she should follow through with her words. Not complain loudly about it while the mother of my child her customer was getting her eye lashes done. So yeah, im sure there are other places out there that can give better, high quality, and customer friendly service out there. This place is definitely NOT the one! Salamat Belle and great job on what you did for my wife and thank you. read more

Lash technician was great, but mangement is definitely in need of work & customer service training. There are apparently two locations, so be aware if this prior to driving to the address posted on yelp. Luckily I was early and was able to drive to their second location and not miss my appt. Secondly, They're texting a customer at 9:49 PM inquiring on form of payment, how much I was charged & how much tip was given as "there was no record of payment." Hmm shouldn't they inquire with their lash tech..pretty sure I wouldn't be able to walk outta that shop without paying for the services. Sad to say, but this is the last time I'll be coming to this establishment. read more

I get extensions every 2 weeks for about 15yrs now. Had this salon, and their 'house' salon do my fills. One tech kept charging me more AFTER she did my fills. Lashes ended up being damaged by their cheap glue. Michelle, the mgr, didnt care. read more

The owner never returns texts about complains. She jerks clients around. Heck no I'm not returning. Will be disputing my cc charge with my bank. read more

Don't go to this place. The owner likes to use cheap glue so you will have to go back and get refill more often. She is fake person. She is all about the money. Don't take her class. She doesn't really know how to teach. She just want your money. I got eye infection from her. read more

Michelle is one of the hardest working people I've ever met. She's good, and she's fast. I've been places that take 2 hours to do lashes. She's done in less than an hour. Her lashes look good! Check her out. read more

I have been coming to Belle Nouvelle Lashes and Getting my lashes with Michelle (the owner) for years now and ABSOLUTELY LOVE THEM!! She does get busy but booking has never been an issue. I also love Michelle B they are both AMAZING and you can't go wrong. The only thing is that I am super addicted to getting them done, once you get them you'll never wanna be without !! If you want to get lashes done this is the place to go. They are all very knowledgeable, accommodating and the work is exceptional!! read more

Tried this place out because my moms coworker had recommended this place to get eye lash extensions. At first I was so excited because it was my first time getting them done. The girl who helped me was really nice and made sure I was taken care of. The day I got my extensions done, my eyes got a tad bit itchy and it got a little irritating. I thought it was because of the product but it was just because I was trying to get used to it. The extensions were stated to last about 2 weeks, but didn't even last me 5 days ): Came in the second time and was told that I needed another set... didn't know what to do but do it again. Thought this time would be better but did the same thing. I guess I have to go somewhere else now read more

I found a new home to keep my lashes fabulous. A lady by the name of Michelle B. (More than 1 Michelle on staff) performed my lash extensions. She was very professional, took time to evaluate the current state of my lashes and they came out flawless. I have tried quite a few lash extension businesses and I would say this business is affordable with guaranteed quality work. read more

Belle Nouvelle Lashes - Eyelash Service Near Me - Spring Valley, California

Michelle has been doing my lashes for the past few years and I wouldn't go anywhere else. She'll do them just the way you'll like it! She's very accommodating when it comes to last minute schedule changes. A very nice and neat place as well. read more

I've been coming here for about 1.5 years now and I couldn't recommend it enough. I get the natural lashes every time and love it so much! Alaena is my go to lash technician and she is amazing. Spends her time perfecting my lashes and I'm always leaving happy and staring at the mirror. I always send my friends here if they're ever interested in getting lash extensions! read more

Love my lash extensions by Michelle!!! Been going to her for almost 2 years now. Love not having to put on mascara!! You can't beat the price either, she's the best!!! read more

Belle Nouvelle Lashes - Eyelash Service Near Me - Spring Valley, California

I was a little disappointed since it was highly recommended by my coworkers. I had my eyelashes done a week ago and it looks good on one eye but the left eye has bald spot. I called the tech who did them and she said since my eyelashes are oily, she cannot put them. Hummm. I had another tech from pacific beach place them for me before I went with Belle Nouvelle Lashes and it looks so full without any bald spot. I'm wondering if it skills. Anyway I'm not going back since I mention that I was really disappointed since it was recommended by a coworker. The price is reasonable but the quality of work is not good. read more

I have been going to Michelle for many years because of many reasons. First of all she is does excellent work. Her prices are reasonable compared to most salons. The salon is clean and she is meticulous as well. When I need to change an appointment she goes out of her way to accommodate. Most importantly is she tries her best to be on time but doesn't rush as she is a perfectionist. read more

Michelle is amazing! She ALWAYS makes my experience a great one! Very personable and clearly an expert! The glue she uses gives my lashes that extra hold and it can last me up to 3 weeks before needing another fill. My lashes turn out GREAT! Love Love Love! read more

I'm still a newb when it comes to lash extensions. I've only gone to one other place, but I did a lot of research and was really trying to find a place that wasn't crazy expensive but still had good quality. I had seen Loraine's work on one of my friend's IG stories and loved it, so I decided to take a shot and book. My first visit at Belle Nouvelle, Loraine wasn't available, so I got another girl. I asked for dramatic, and they were definitely dramatic, but for my short lashes, I feel like they were a little too heavy and too long. So I waited for them all to fall off, and went again for a full set and asked for a natural look. My second visit was with Loraine and she was AMAZING! She worked SO FAST and I was out of there in an hour! The last few times it took me two hours and I get so stir crazy laying there with my eyes closed for that long. She's so quick and gentle and my lashes looked soooo good. They feel so comfortable AND it's been two weeks and my lashes are still in good condition and aren't balding yet! My next fill is in a week, which is perfect timing for me. I definitely will continue going to Loraine from here on out! read more

Belle Nouvelle Lashes - Eyelash Service Near Me - Spring Valley, California

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Eyelashes are so addictive and luckily at Belle Nouvelle Lashes, I don't have to break the bank. I have had my lashes done by a variety of people in the shop and they all do a great job. Not to mention the fact that they are usually able to accommodate my ever changing travel schedule. I personally choose the natural look. With my lashes done all I need is a little lipstick and I am good to go. I highly recommend it but once you start, it is hard to go without lashes. So just add lashes to your regular beauty budget. read more

We love Michelle and so excited that she finally OPENED her PLACE!!! I just got a Spa Facial with Linda and let's just say I feel AMAZING and my face looks REFRESHED!!! Linda is super knowledgeable and helpful about your skin!! My mom gets her lashes done by Michelle and has been going to Michelle for years!! We just love her and her new spa!!!! read more

Belle Nouvelle Lashes - Her new place is so beautiful!!! - Eyelash Service Near Me - Spring Valley, California

I get my lashes done by Alaena and she never disappoints! She makes sure that I'm comfortable and gets the job done fairly quickly. Booking is never a hassle and she's prompt with replying when I message her. The prices are great and it's a really clean salon. I always get compliments for my dramatic lashes and they usually last more than 3 weeks! I always feel welcomed when I come in too. I seriously recommend this place to all my friends :) read more

I love my lashes!! Michelle did an amazing job! Super professional and lash-a-cated!! The salon she is at is a little outdated but I don't mind because she does great work. I will be coming back regularly. Oh, and she's super affordable too! read more

Belle Nouvelle Lashes - Lashes by Michelle - Eyelash Service Near Me - Spring Valley, California

2nd time coming to belle nouvelle and I'm so happy I decided to! It was my first time getting volume lashes and I couldn't be happier with them The mascara and full look to them is just what I wanted and the technicians here make them still look natural Love this place! read more

My new favorite lash salon to go to! Alaena did my natural set and I am so in love with them. I even booked two appointments ahead of time just to lock her in lol. Definitely recommend going to this place! read more

I never considered doing any eyelash anything. Morgan invited me to be her first practice client. I've been going to her since. She's a perfectionist and it shows. She does a stunning job. I'm hooked. They did a good when they brought her to work here. I would wait for her because she's great at what she does. If you decide to go to this salon, make an appointment with Morgan, she's worth it. read more

My first time here, got my lashes done by Kailyn for $30 (which is not bad at all because she's super talented and she did amazing on my lashes-- this offer is for only a limited time tho, because she's just a starting technician so take advantage!) the prices here aren't too bad when you're comparing it to other lash salons who charge $100 and up, so that's something to think about. These are talented technicians and I feel like I got a good ass deal-- will keep coming here, I guarantee you that read more

Michelle is amazing! She is so friendly, professional, and efficient. My eyelashes always look great after she's finished. 5 stars all around, I highly suggest going to Belle Nouvelle lashes! read more

If I could give this place less than one star I would. I've been going to this place for almost a year and I loved it when I first started going. They have cheap prices and they always had appointments open. But in the last six months I have not been able to get an appointment easily, the lash artist runs late and do not apologize, and the receptionist is very unorganized. I had booked appointment for today June 12 two weeks ago, keep in mind I haven't been able to get an appointment there for three months!!! I was contacted yesterday asking to confirm my appointment which I did, and right after I got a text message saying because I haven't been there in so long I would need a full set and they don't have time to do that so they canceled my appointment with no offers for a rescheduling or nothing they could do for me. These lashes were for my birthday which is tomorrow June 13 and I have no back up plan. When telling them it's been a problem for me to get an appointment there and I had to go somewhere else so I just need to fill they told me they don't do fills on other peoples work which I can understand but nowhere on the website (which does not work anymore) or in their shop (which they don't have anymore because they're under construction for months). I told them they can't just cancel peoples appointments last minute and if this is a new rule they should make it known and very easy for clients to find out about which I got no response to. I got recommended to this place by a coworker whose daughter works at the shop. DO NOT come to this place yes they are cheap and do great work but the customer service and the shop owner is very unexperienced the service is horrible. I never leave yelp reviews but this one just had to tell people. read more

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Michelle is awesome!! I've been going to her for years and I couldn't be happier with my lashes. They last for weeks and I get so many compliments . Reading some of these negative reviews I couldn't disagree more . Yes she does an awesome job and is very busy but that's what she gives the option of booking your appointment online so you can book as many appointments as you want. If you're smart you'll do that . Can't fault her for being booked so far out, that just means she's doings great job and people love her work!! Make an appointment with Michelle and you won't be disappointed , she takes her time and makes sure you leave happy!! read more

This place has 2 people thst does good lashes. But they dont have any appointments available. I went online to book an appointment. They had 1 appointment available for the entire month of May. If you need your lashes done in a reasonable time dont call this place. read more