I had a disappointing experience a while ago. I asked for my hair to be colored like this first…read morephoto (a darker color) and I got what is in the second photo. I Was really disappointed so I came back because I mentioned to the staff I wasn't happy about what I got. Came back and got sort of what I asked for (the third photo). Then after a month or too it faded back to that copper color. Overall was a eh experience, wish I got what I asked for the first time. Now need to find a different salon :/

Wonderful salon with first class stylists! Alissa has done 2 updos for me, and both times she…read morenailed it. I'll be trying out various services in the up coming weeks as my beloved hairstylist of 15 years has moved a little too far for me to commute.

Absolutely love Alura Salon! I got partial highlights from Shannon and received so many…read morecompliments at work the next day. The staff was kind and I felt so relaxed the entire time. The head massage during my shampoo was amazing and definitely an added bonus to my cut and color. Will definitely be rebooking at Alura.

The salon did impress, but not in a good way. There were three people working there and two people…read morehaving hair done. I felt as though the stylist could have spent a little time with me. Why they needed a shampoo person (she was not gentle) is beyond me. Maybe they were all new and trying to set the salon up - I don't know, but I did not get a comfortable relaxed feeling or feel as though anyone there had confidence. Worse haircut of my life! I have had a stylist accidently snip a strand or two unevenly, but after 50 years of getting hair cuts, that was the worse of it. The stylist at Alura didn't listen to me and cut my hair in such a way that made my naturally thin hair even thinner. Yep that's what she thought she should do. No texturizing, no feather cut, no precision cut. She made vertical cuts which left me feeling like my hair was butchered. I hope to find a stylist as good as the ones at Eden. I really wish that salon hadn't closed.

Tristina is the best. Everyone is so friendly and the space is always so clean. Easy to schedule an…read moreappointment online with friendly reminders.

Kim has been my hair stylist for years. she is extremely personable and always understands just…read morewhat I am asking for and makes it happen.

had a Consultation with Ashley. She guaranteed me that she could give me a spiral perm. I told her…read moreabout a previous experience with a perm that traumatized me. She said that won't happen she does perms all the time. She booked my appointment for Wednesday. Wednesday come and she cancelled on me because she did not feel well. The receptionist scheduled me for Thursday at 245 pm. I went inscared yet excited red for my new look. She again guaranteed that I had nothing to worry about. Long story short she burned my hair it looks like a birds nest. I cried and should have known something was wrong when she walked away and had her manager find my hair. Trying to tell me that it was normal for my hair to look like it did I left she upset. They did nothing to fix it. They charged me and sent me on my way. I don't recommend going there ever. Worst experience of my life

I saw Jess (level 2) in January 2026 and had a horrible experience. She didnt listen to my request…read moreand took over with what she wanted to do instead. She didnt blend my greys which is what i requested over everything and gave me one of the worst cuts ive ever had. No layers in the back of my head which with my amount of thick wave is horrible the way it lays and I was asking nunerous times for it and she declined to do so saying I would be left with thin hair. I would not. I know my hair. I am in my late 30s. And gave me horrible uneven and unleaded layers around my face and in the front. And the salon wouldn't credit me with a redo or fix. I will not recommend or go back. It is too expensive for this level to get this type of service.

To Emily, Thanks for excellent cut, one of the best I've…read more had. Skilled and attentive Haircutter Emily (& Staff) providing exceptional service and cuts. Wishing you and coworkers a very enjoyable weekend. Richard

Exceptional haircuts and owner Melissa has been amazing with our son for over 9 years.read more

I got my hair dyed here, as well as a haircut with layers and bang trim. I was a first time…read morecustomer and my stylist, Emily, was so helpful and clear in making sure I got everything I wanted. She executed my vision perfectly with ease. The staff were also all very sweet and they even offer complimentary drinks in case you forgot your water bottle like I did lol.

I've gone to a few hair salons around Phoenixville/ Main Line/ West Chester and this is why I…read morecontinue to choose Atelier: location is easy to get to (public parking basically just behind it), it comes across as clean, beautiful, and professional, the staff is always warm and on top of things, and I can pay for both the service and tip with my credit card. I don't understand the trend of just cash envelope tips for a lot of salons in PA. Who carries cash anymore? Getting change is awkward for tip. Atelier avoids this with just using a credit card for the whole thing like the rest of the country. Atelier also offers the convenience of letting me easily reschedule online when I need to make a schedule change. I've gone to a few stylists at Atelier over the years and I'm happy to have found Alexa who is sweet, professional, fast, and has really good skills.

The owner mistakenly thinks this salon is in NYC! The prices are outrageous!!…read moreThe talent is not worthy of the inflated charges!!! And apparently they track your service appointments for YEARS and will place negative marks on your account!! regardless of why you needed to make changes to your appointments!! Who do they think they are??! Never going back after 15 years of loyalty!! Do not recommend this salon

I went in asking for something completely different & received a trim. I had a bob. I still have a…read morebob. I left feeling the need for a baseball cap. I wear it all the time now. I shouldn't have to do that. Shame on you Bella Salon Please don't bother "reaching out" again. It didn't do me much good last time.

Dana is the bomb! My daughter and I come here and both get our hair done by Dana. My daughter was 4…read morewhen we started coming here and she is amazing with her. She truly does a great job and I genuinely love coming just bc she's an amazing kind person as well. Highly recommend!

I'm going to be honest and say I've never stepped foot into any of their locations. What warrants…read morethe high rating is that I know a friend gets her hair done here, and I wanted to surprise her for her birthday. The lady who I spoke with over the phone was such a pleasure to work with. Instead of having a physical card mailed out, I decided to just have it waiting there for her for when she came in next. This was as of July, and she finally went after Labor Day when I received her thank you text. She was surprised and happy, which is exactly what I wanted. Docked a star since I wished they would have emailed me the receipt for the amount so I could have proof of this transaction, but I'm glad it all worked out in the end. My friend had a happy belated birthday, thanks to the staff at Lords & Ladies, Perkiomenville!