As I got out of the car, I realized I had sat in something wet. The driver said he just dropped off…read morea mental patient right before he picked me up. Never will I use that company again. I am in incredible distress.

I would not recommend this company. Made a reservation online and received an email confirmation…read morestating that I would receive a call if there were any issues. When a car didn't arrive 15 minutes after the requested time, I called and was told "it wasn't in their system". They said they would send someone in a few minutes. I called back after another 15 minutes (had a flight to catch at Newark) and asked for an ETA. Their response, "what is that"? The car arrived 10 minutes later. The driver was polite and helpful with out bags. The car definitely needed work and was in dire need of an alignment.

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

I have used this taxi service to go to physical therapy shopping go t o work when car was in for…read moreservice or when I fractured arm and couldn't drive always on time drivers courteous helped with packages no complaints felt completely safe

I am hesitant to even give them one star. Their cars are always dirty and seem like their falling…read moreapart. But they were always reliable until today. They never bothered to call to say they were running late so at 5:30am we piled 3 kids under the age of 5 including a 2 week old into the car to get my husband to the airport on time. Both the driver and dispatcher were incompetent and for 30+ minutes claimed the could not call us us to tell us about the drivers delay... To make it even more stressful my husband was traveling last minute to see his mother in the hospital. I wish I were making this all up but you can't. I have used this cab company more than 20 times so needless to say I will never use them again and I will tell everyone I know in our surrounding towns to never use them again.

I requested a round-trip ride with a two-hour wait time. Jim was the driver. He arrived on time and…read morewas polite and helpful. The trip went very well.

Used this service for over a year and was happy. Vehicles and some of the drivers weren't the best…read moreor most professional, but were ok. Then on my last trip I didn't receive any confirmation the day before pickup. I reached out to them and it was obvious they didn't remember, so someone was assigned last minute. On my return from the airport I reached out the night before and no reply. Left me and my family stranded at EWR after a redeye flight. Still hasn't called with an explanation or apology. I will be taking my business elsewhere.

Excellent service. Always on time, safe driving, clean cars. Mike is a great, courteous and…read morepleasant. We rely on Clairidge and are always sure they will be there for us.

Excellent service, friendly and competent. Our driver was waiting for us, and loaded and unloaded…read moreour heavy bags cheerfully. The ride home was marked by safe and considerate driving. The car was clean and fresh. Really can't recommend this service enough.

So happy I found this company. Fabulous to plan my ride to and from JFK to Long Island…read more Fantastic service as they drive anywhere. Prices are excellent. If your looking for a black luxury car this is not your company. Just great service and easy booking and great drivers. Ask for wonderful Jen!

Have used this service twice now and could not be more pleased. Reservation easy, driver great …read more. as good as it gets!

I would give this place 0 stars if I could. I am not writing about one bad experience. I've used…read morethis company for over four years. They carted my tush to the airport every week for 3 months for work travel to DC in 2008, it was great. They were on time, nice cars and I even had the owner a bunch of times. I was passing out cards for him in 2008. [Insert random perfectly fine trips to the aiport sporatically in 2009] In 2010 they were once again taking me to the airport every week for 2 months for work travel to Detroit. I don't know what happened, and it certainly wasn't over night - but the service started to decay since 2008. Cars were late, smelly, drivers were not professional (not helping with bags), etc. There was one occurance where they were so late, I told them to forget it, drove myself to the airport and barely made my flight. Fast forward to my family trip last week. Out of habit, I call Nutley limo and book a car for a 6:30 AM pickup. We're running around getting everything ready to go, and I look down and its 6:36, no car. I call, get placed on hold forever, then finally he says "He'll be there in 4 minutes, give or take." Give or take what? Silence. 6:50 the car finally rolls up. I'm fuming, but silent. When we get to the airport and my husband and mother in law disappear into the aiport, I ask the driver: So what happened this morning? He replies: "I got a call a little after 6:30 when I was at Newark dropping off another passenger to come pick you guys up" Well I guess that answers the question of "give or take" Are you serious? Fool me once, shame on you, fool me twice, shame on me. This company has certainly had their three strikes with me, and guess what buddy: You're out! Never ever again will you drive: me, my husband, my family, any of my friends or anyone in Nutley that I can warn about your crappy company. I asked the driver to relay this exact message to you (after giving a generous tip, it wasn't the drivers fault afterall) and I intend to keep my promise.

Same story - with an extra bonus!…read more Arranged for a 6:30 pickup. Was on the porch at 6:20. 6:35 rolls around, I call and was told "you not there, we was there - 5 minutes." 5 minutes pass, call again, we're out front. (I discover they went to the WRONG TOWN!). When the driver shows up at 7:07, not only is he late, and the vehicle dirty, but he's smoking! It was too late to turn back now. Who in this day and age smokes in a car? And what sort of company lets their drivers smoke? Never again.

We used this taxi numerous times over the past two months for our business. To the tune of over…read more$1,000. Tonight we called and because there was a monsoon, we cancelled because no one was leaving the building. He yelled for over a minute and then asked us to NEVER CALL HERE AGAIN!!!! Really, one time out of 20 round trips in less than two months and a promising budget of well over $6,000 to transport our employees and vendors to/from the Renaissance to Clifton. Good riddance! On to Uber car!

From the owner: Hospitality Car Service, Transportation, Limo Service, Taxi Service, Airport Transportation, Out of…read moreState Trip, Girls Night Out, Holiday Trips...