The store is the absolute best in every way. I highly recommend shopping here for everything…read more I first became aware of their brand in a French lingerie shop in Echo Park that carried them. Then, a friend hosted a promotional gathering here for women supporting women and luxury fashion. This is the only flagship where you can buy directly from them. There's a large selection here and the sales ladies are so helpful. They will send me pictures of things that come in via text so that I know when the next drop is and if it's worth coming in. The ladies who help you shop support your purchase considerations in a very patient non-pushy way. They're also very knowledgeable about what fits look good on which body types. I work in fashion, and very few brands have quality measuring to this. Beyond that, it is woman owned and ethically produced with sustainable materials, which is a rarity! Most brands don't take the time and effort to do that let alone manage the complexities that means. They have new product every couple weeks. There were some sustainable, Italian wool and silk blend camis and matching undies this week. I am a personal fan of their soft sets which have no underwire, but they also make the classic lingerie pieces that uplift with the wires, robes and pajamas. I love the butter soft neutral core color bra and panty sets too.

Absolutely gorgeous little luxury boutique with super high quality unique pieces!…read moreI highly recommend, the girls and the owner are just lovely!

Here's the thing- Lisa is THE best bra lady I've ever met. But know some things before you go to…read moreoptimize your experience: 1. Check EVERYTHING before you buy. It's final sale, no exchanges and no returns. Make sure you are walking out with exactly what you needed before you walk out the door. 2. The bras are expensive. $60 minimum to a few hundred dollars. They will be the best fitting bras you've ever had but you will pay. 3. She will be sad about your existing bra but it's nothing personal. She's that passionate about bras and making sure women look the best, and she won't sugarcoat things. I grew up in Santa Monica and all of my favorite bras are from her. They do a great after-Christmas sale. Just be firm and know what you want BEFORE YOU GO IN and you will have a great experience. She has a strong personality which works for some and not others. I, personally, love her and visit every time I'm in town.

I couldn't even shop here after this woman who owns the shop was so rude that I feel like I was…read moreattacked verbally. I took a picture of something to send to a client (I am a personal shopper and stylist) and she asked me not to take photos, so I stopped and apologized, explaining the situation. This person is trying to replace what was lost when their home burned down in the recent fires. She argued with me about comparison shopping online, insisting she needed to enforce rules in her shop. Again, I told her it was fine that I understood and wouldn't take anymore. I looked around more, a bit flustered (and quite frankly disappointed at the taste level / lack there of) and she continued to harass me in an agitated manner again and again to the point where I had to just leave. She actually yelled at me on my way out. Seriously? You're a grown woman and business owner. Well, sort of. An adult aged business downer is more like it. Lady, please have some sensitivity to humans and empathy instead of attacking. Your shop is not Paris. It is sub par at best. Calm down. Nobody cares about pictures from your store. I stopped right after you asked with zero resistance and you kept going with your agitation and persistence. You drove me out. There's nothing worth knocking off or to comparison shop and I don't care about your retail markups. I happily pay what stores charge because I know how retail works, but also, I only shop with retailers who aren't bulling me. I just spent 800 at Else down the street on things I only wear on special occasions and $3000 for a client. Plus, lingerie is a delicate matter. People want to feel safe shopping with someone who is kind when they are so exposed. Also, since I am dealing with clients who lost their home in the fires who do not have a permanent address, they literally can't receive shipments from online right now, so that's why they're using my services to shop in person and support the local community. To anyone reading this, just go to Else Lingerie down the street (kind women with nice Turkish ethically made products and Norse brands and Italian items) or instead to Neiman Marcus (all the same brands this store sells minus the rude aggravating verbal emotional assaults from a woman dressed in what looks like Walmart apparel.) However if your style is tacky and your behavior backstabber gossipy trashy, this place is perfect for you so have fun.

I was contacted by the lovely Lisa apologizing for the inconvenience of my driving out and the…read morestore being closed. She explained what happened and she also went out of her way to resolve the situation. She helped me find all the items I wanted to get originally which was helpful and smooth. This definitely shifted my experience and I feel very grateful. Also, I happened to find myself nearby the storefront today (which hardly happens) and got to meet her in person. She was very sweet and beautiful in person! Thank you again for assisting me, it was really nice.

Wonderful experience every time I come in…read more Roxanne is helpful, knowledgeable, and sweet. I find that bra shopping can make me feel uncomfortable or self-conscious, but not here. I feel confident walking out of the dressing room to show the sales associate the fit of the garments. I visited yesterday intending to purchase only a few pairs of basic underwear and left having also bought a gorgeous silk slip dress. Come here!

We got a lot of cool stuff. Juan was very lovely and friendly and very helpful. Definitely a 10 out…read moreof 10 recommend if you're in a spicy mood.

Having spent 100's of dollars at this store on multiple visits in the past- I've never left without…read moremaking a purchase- walked in there 2 days ago (intent on purchasing) and was asked for ID (I'm 64) then was told to remove my baseball cap. I ALWAYS wear a cap and have never been told to remove it before. I was convinced that she was intent on giving me a 'hard' time. So I just walked out. I'll just order what I need online in the future.

I love Ref and up to now, I've gotten all of my pieces from Nordstrom. I have a studio closer to…read moreme, but happened to be up in the Palisades, so stopped in. The space is bright and the selection is great. The concept is pretty cool-everything out is a sample, if you want to try something on, you let them know and your size magically shows up in the room. I ended up getting some pieces-they also put a "try me" dress in my exact size in the room. Why only 3 stars? The actual employee was SO meh. I didn't realize the concept going in, had to ask and zero guidance was given. No offers of help (I was the only one in there!) or guidance on anything. I'm a size 2/4 (25 jeans!) so I don't think it's size, like others mentioned. It was a totally flip from the service I received at Veronica Beard and Paige, where I went right after. Do better with your service, Ref!

Love this store and the people who helped me pick out items were very helpful but the women behind…read morethe cash register was beyond rude. Had to deal with her twice, when I first walked in to do a return and then when I was checking out. Considering how much buying a few things in here costs - its a splurge so when dropping that amount of cash its a real buzz kill when the women checking you out is rude for no reason. I worked retail in my twenties and can't imagine pulling that kind of an attitude.

Great place I will recommend it's a really nice place to go to and they so nice and helpfulread more

I purchased the goddess package as a wedding gift for my husband. Brynn did an amazing job and was…read morevery professional. Her hair and makeup artist did a great job, even though the extensions I brought were difficult to work with. Brynn explained boudoir to me and showed me samples of what I could expect in the final product as well as the process and timeline. Since I needed the album soon after the shoot, Brynn sent my photos to me the same evening to pick my faves and the album was delivered much more quickly than I anticipated. I wojld recommend this experience to anyone, honestly. You don't have to do it as a gift, you can even do it for yourself. Brynn has a great eye and will make you feel and look your absolute best. She even offered to touch up any insecure areas, you just have to specify what you want. 10/10.

I have to give credit where credit is due. This store used to be SO obnoxious that I would walk out…read morewithin a minute because the over the top club music was at such a level I couldn't hear myself think, let alone make a purchase decision! Now??? It a really nice place to shop. For a lot of reasons: 1) They play more appropriate music and at a nice, normal level. 2) They upped their game in terms of clothing quality and desirability. 3) Reasonable prices and great sales the 2x I've been in (granted it's December and January). 4) Nice staff. I'm really glad I gave them another shot when I was in last month I ended up walking out with one item. And I just went back in and purchased another item this time. Bravo to AF for changing their business model, and with so many stores unfortunately having closed on the 3rd St. Promenade, this one is now at the top of my list.

I still like this store the clothes are still ok but i think it's gotten more expensive && I like…read morethe old design better it was a lot more sexier and i enjoyed the in store models that they got rid of . they went from casual luxury to bland looking feels like im at the GAP. used to be my favorite store but now i prefer hollister and shop elsewhere

Garbage. Associate approached me while browsing (I had been there all of 5 minutes) and so…read morecondescendingly said, and I quote-- "are you browsing are you actually going to buy something" And no. This store is trash so I did not buy anything.

Visiting the town you grew up in as an adult can be a bit daunting…read more Luckily, Kitson on Sunset Blvd in the Pacific Palisades (which was certainly not there when I was a kid) brings fun, a splash of psychedelia and a big smile on any shopper's face. My positive experience was amplified by the incredible atmosphere set by Kristen, who was curating the vibe when I stopped in one warm early summer afternoon. I needed a gift for a specific person and Kristen offered a plethora of suggestions around the store so I could get just the right thing for their birthday. It was a great experience and this person was not only thrilled with the gift but used it in a social setting to have a good time. Wins all around. Thank you Kristen for making me feel so welcome and helping me choose a perfect present from Kitson!

I've done several photoshoots with Rhiannon. The photos have all been really beautiful. She had an…read moreamazing wardrobe for you to choose from and styles you to perfection. You feel like a celebrity with a stylist which makes the experience more magical. I love playing dress-up in her wardrobe room. And she's come up with gorgeous looks for myself and my family, every time. The studio is beautiful as well. When you walk in you feel like you've been transported into an enchanted Kingdom. The photos are great and the experience is absolutely amazing. I love shooting with her. This is the only studio that I shoot with.

I cannot say enough about the beautiful photography. Rhiannon is such a talented photographer she's…read moreliterately out of this world. She has the most feminine vision and is super progressional. Not only does she take gorgeous photos she also makes sides she captures some short videos for behind the scenes. Her wardrobe is the most whimsical and all of her sets are wonderfully curated. She was super responsive and the booking process was an ease. Highly recommended her!

Working with Eli was amazing she guided me through some poses but also made me feel 100%…read morecomfortable with the photoshop. She goes up and above to make sure you had a good experience and she also brought a tent for me to change in which was nice. Can't wait to work with her again.

I was definitely hesitant at first. I've never done a boudoir shoot and felt self-conscious about…read moremy body going into it. I didn't know how to pose or what to expect, so I was pretty nervous walking in. That feeling disappeared quickly. Elili instantly made me feel calm, confident, and comfortable. She directs you the entire time, finds the best light and angles, and keeps the experience fun and easy. Nothing felt awkward. I left feeling empowered, more confident, and with a new appreciation for my body exactly as it is. If you're thinking about booking with Elili , do it. Her work is absolutely gorgeous and truly makes you feel like you belong in a magazine. The experience itself was a 10/10 and genuinely one of the most fun things I've done in a while. Seeing the photos after was unreal. I was honestly in awe. I would recommend Elili to my mom, my sister, and any woman who wants a confidence boost or a meaningful way to honor the body they're in.