I've always loved Shoe Palace. The variety of clothing and the lineup of shoe releases are…read morepleasurable. Just one of many happy customers

Coolest and latest styles to choose from for yourself and your family.To buy as gifts and presents…read morefor your friends and loved ones.For work,casual outings,weekends, special events,holidays,parties,graduations, church

I had my first fitting for running shoes earlier, there were a few clients in the store but I was…read moregreeted by Jojo promptly. He explained that their system is down but he could still help me with my assessment. The process was very smooth & he explained my results very well. He then showed me the recommended shoes based on my assessment. I tried them on and made my selection. Highly recommend the experience & will definitely come back.

Zero stars. I will never come here again. Karen manager and dumb employees…read more I called to ask about a shoe (specific parameters). They said they would hold it for me. I drove 1 hour. When I arrived there were 2 employees on the sales floor helping 2 customers. There were 2 employees in the back stock room laughing with each other. Jolene came out. would not listen when I said I didn't want to sign up for VIP. "Is this mandatory, if not I'm not interested" "Ok well I'm going to tell you about it anyway then you can decide." What type of passive customer service is this? I purchase the shoe anyway since it's the last one in the city. Take it to my car to put it on for the gym and notice that the shoe was in worn condition. I returned it on the spot. Receipt for proof. WHY WOULD I EVER BUY SHOES HERE WHEN THEIR COMPETITION HAS THE SAME MACHINES AND BETTER PRICING.

We were advised by my 60+ mama's podiatrist to come get her fitted for supportive shoes, he…read morerecommended the Hoka brand. I knew fleet feet had a great supply and the ability to measure mama's sore feet. So, mama is a five time cancer survivor and warrior. Unfortunately she had a large mass on her toe which prevented her from being able to walk without a boot, which after months leads to body pain throughout. Her poor foot and ankle always hurt, and swelled up real bad. She had pain throughout her body from the imbalance and reliance on crutches. I didn't think we could find a pair of hokas that would fit, and even better actually heal her feet. Then we came in and met Dan, the kindest most knowledgeable specialist we could have hoped for. He was patient and supportive at every step, through mama's laser measurements- which are amazing and they email them to you if requested. Then he began the work, we tried 4 great recommendations but alas none fit, all too tight around the ankle. But Dan wasn't done, he looked at the measurements and put in an order for a men's size in extra wide trusting it would fit- and if they didn't we could exchange within 30days. Four days later, my mom put on her first pair of shoes that fit in over a year. Im in tears of thanksgiving. To see her walking in a new pair of hokas, with proper balance and arch support. She's so excited and we are forever grateful. Also, they didn't try to sell me the most expensive pair, they had an awesome shoe that was less than what I expected! Take your loved one's here, they deserve it.

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William

I just want to share my recent experience at this location. I had to bought a Mexican jersey for my…read morefriends son which it was too small. I went to make an exchange to other location and I was told they couldn't help me that I had to go to the one I bought it. Yesterday, i had the chance to go to this location I just had surgery and the cashiers where helping two different customers (really bad customers) one of them had a child running even back of the counter and the mom didn't say anything. At this point I was losing my patience . The cashiers kept their integrity to the 100% shout out to them. When it was my turn I didn't check the jersey and it had a visible stain but with tags she told me it wasn't able to do the exchange but she would ask her manager that's when DANIEL came in and he was very nice. I explained the situation. He did the exchanges without a doubt. Thank you Daniel for your service . I just paid the difference and that's it. I would gladly come back to this location.

This place has a large selection of shoes as well as some socks, shirts, hoodies, and hats…read more It's nice inside.. always clean, organized, and well kept. The staff are great and are more than willing to assist you in your search for the perfect pair of shoes. The prices are good and very competitive. They usually have some sort of deal going on if you buy two pairs... mix and match, or get yourself a couple of pairs of your favorite shoes in multiple colors. They have a wide variety of shoes, including sneakers, running shoes, and even Dr Martens. Tip: Be careful when ordering online. I have large feet. Most of the time, they don't carry my size in the store, requiring me to order them online to be shipped. My last order was a little frustrating. I was considering deducting a star due to this experience, but... I am reviewing this location, not their shipping department or their customer service in another state. I had entered a promo code online for 20% ($40) off the total price if you spend "X" amount of dollars. Which, I added additional items to my cart to reach this amount. For some reason, the discount did not apply. I noticed and contacted customer service immediately. I asked if they could honor the discount and gave them the code but was told, with no hesitation or understanding whatsoever that they would not do that. I then proceeded to ask politely if they might be able to issue a gift card for the difference that I would use on my next order. Sounds fair... right? The answer was No! Needless to say, I was disappointed. Overall, it is a good find. I will be returning!!! Enjoy! #jsho

Had another great interaction here today as per usual and in addition to the wonderful ladies that…read morework here, I got to meet the owner who is super cool too! I never mind the drive over here cause I'm always met with great company and convos.

I walked in to this COOL sneaker/clothing store while strolling Ventura. Khay assisted me and he…read morewas super kind. Studiiyo 23 is aesthetically pleasing. It's a beautiful store. I didn't buy anything but there were plenty of sneakers and outfits to choose from that I will be back. Khay mentioned that the 1st Friday they were hosting an open mic session. So, I popped back in for it and IT WAS AMAZING!! I thought the store couldn't get any better but that was perfect. Arts. Culture. Sneakers is the motto. I love the designs, photos and artwork hey do have. The price wasnt horrible and why not support a small business? I learned the history that it began in Minneapolis. That was pretty cool to learn.

Awful customer service,be warned! I walked in quietly and…read morewent to the back to look at the women's shoes . I personally was excited because I had saved up to buy spring/summer shoes. Long story short the way my happiness was killed in seconds by associate named Amber I believe was insane. Rude comments, snarky responses and when asking for a shoe size she tossed me the untied shoe and said "here you go" and walked away as fast as she could. Everything I said was an eye roll and deep breath, I work in customer service I get it but I was asking to the point questions. I was ready to just get my size and walk out, I didn't even want to try on the shoes. I felt going to another woman in a dominantly male store would be better but absolutely not.

What an amazing staff they have mostly Itzel thanks for all your help came in looking for a for a…read morespecific jacket came out with a better one thanks for all you guys do

I had an awesome experience here, and a big reason why was Andrew. He greeted me with a welcoming…read moresmile, made me laugh, and had such a positive attitude the whole time. He was friendly, helpful, and made sure I had everything I needed without making me feel rushed. You can tell he genuinely enjoys helping people, and that kind of customer service is hard to find these days. If you stop by, I definitely recommend asking for Andrew!

Ivis was the best sales person I have ever encountered at a retail store. He was so helpful and…read morefriendly! I loved his personality and was lucky to have him help and give his advice. I bought 4 pairs of shoes from him . Thank you ivis

I always find the most amazing things at this store. I just recently found a chic coat that is the…read moremost delicious, soft material. Wearing it a ton this winter. I love to shop for gifts here as well since they have everything from earrings to cashmere sweaters and the staff always goes above and beyond to help.

Employee was so negative. Not sure if she was the owner or just an employee an old white lady . She…read morewas so rude. I intended on purchasing a few Christmas gifts but after the poor treatment decided I will shop elsewhere .

Jeni was such a kind lady and was very helpful in guiding me to the right things. I was very…read moresatisfied with her service and overall had a great shopping experience!

I just had the best experience! Just as I was feeling defeated that I couldn't find clothing that I…read moreliked I stumbled upon Verona. I was excited to find clothes that felt like me but what was even more fun was that Jeni B was just as excited and couldn't have been more kind and accommodating. This will be my go to boutique from now on! Thank you Jeni!

I have never received customer service like this. Not only did they exchange my boots for me they…read morekept in contact with me every step of the way to get the same boots in a bigger size from another store. Making sure I got them in time. These guys go above and beyond for customers. Thanks guys !!!

Always have great service here. They have broad selection of boots, and employees are very…read moreknowledgeable. They offer the competitive value with others but their customer service outshines them. I have been coming here for past few years and will continue. I always find parking on the street every time I come here too.