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Bellon Pools

5.0 (6 reviews)

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3 years ago

Had the greatest experience working with Ralph. The quality of the their work is second to none.

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3 years ago

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3 years ago

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Patchouli Pools

Patchouli Pools

3.0
(2 reviews)

Great service, our pool never looked so good. Always on time for service. Would highly recommendread more

We hired Amy, the owner of Patchouli Pools in Sept of 2023. We thought Amy had extensive pool…read moreknowledge and was an advocate for pool owners. After multiple issues with our new pool, all of which Amy agreed were terrible, we had to drain our pool and get rid of a common problem called hydration. Hydration occurs when the pool surface (in our case Pebble Tec) is poured on wet concrete. Amy said that it happens a lot in our area and said the pool contractors know this is an issue. The fix for this hydration is to drain the pool. Amy recommended another company to do this and made us aware that there is a danger in draining a pool if the water table is too high so we wanted to hire someone that knew what they were doing. The owner of this company charged us $1000 to place a pump which left over an inch of water in the pool. Then it rained and we asked him to come back and let us pump the rest of the water out. He said he would come but never showed. We were not happy that we had paid him for this service and asked for half our money back. There was no contentious interactions with this person and we told Amy and she she said she wouldn't use him again. After having Pebble Tec come out and look at cracks that had revealed themselves once the pool had been drained, we were told that the main drain plug had not been pulled when the pool was drained and this could be a huge problem and the pool could have uplifted out of the ground. We were also told that the pool should have had a light acid wash when it was still damp. Amy never mentioned either of these things and the pool drain in particular could have been devastating to our pool. We contacted Amy after this meeting and she said she would try and come over to discuss what happened. Amy never showed up or contacted us again so we reached out again. Amy replied that she was no longer going to service our pool. She left us high and dry with an empty pool because she valued another contractors word over her customers. Be careful doing business with this company. It's too bad she doesn't value her long term customers.

Bellon Pools - swimmingpools - Updated July 2026

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