They didn't have my item ready days after it was supposed to be…read more The person at the counter said they only take cash and my ticket had no date, no info but my phone number. They said to wait until they called me when the item was cleaned and ready for pickup. There is something awry at this place and I doubt I will ever get my item back. I would never return to this place.

HORRIBLE BUSINESS! I am submitting this review on behalf of a friend who is a very, nice and kind…read moreperson and didn't want to cause anyone any trouble but the public needs to know about places like this. The fact is my friend brought a men's dress shirt to Peter Rapid for alterations- shortening the sleeves, taking it in some and shortening at the bottom. He was charged a whopping $100 for this service! He could have purchased a really nice new dress shirt for much less. At first she was going to charge extra for cleaning it but then at the last minute agreed to include cleaning. This is disgraceful that a business would take advantage of a person this way, especially in this economy where we are all just barely keeping our heads above water. NEVER NEVER NEVER give this place your business! They will rip you off!!

If I could give 0 stars, I would…read more DO NOT USE THIS SERVICE. I need to make this extremely clear to anyone who sees this. Please do NOT go to this business. Wash your clothes by hand if you must, but avoid using this service at all cost. My clothes were not only not ready by their promise time, but they were at the wrong location, returned in their original condition, and I was NOT refunded. Absolutely disgraceful. 3/25/24: As a first time customer, I went to the Westfield st location to clean two white coats for work (I'm a registered pharmacist). Upon entering the location, I was greeted with an extremely cold energy, courtesy of the front lady Tiana. There was no acknowledgment, which is fair as there was a lady in front of me. I waited in line as I watched her handle the customer in front of me attentively and sweetly for over 10min. No problems, however, when it was my turn, it was clear there was a shift in her mannerisms. She avoided eye contact, took personal phone calls while handling me, and was all around disrespectful in my opinion. As a young black professional, I pay attention to these behaviors especially when they are so sharply different from what I saw with the previous lady (white, middle age). She assured me my coats would be ready for pickup the following day at 4:30pm. Fast forward to today, 3/26/24. I get to the location and the delivery man / co-owner it seems, Rodrigo. Takes my name and notifies me that they made a mistake, and my coats are still at the cleaning location. He gave me his number and said he would pick them up and bring them, but it was close to closing, and I had a feeling this was NOT a reliable business. I followed him to the location just for him to walk out, shoulders shrugged, cowardly muttering "Looks like we couldn't get to them tonight" holding my two dirty coats. I made it clear that this was unacceptable, and he offers the first half-cooked apology I received this whole experience and a "cash app" refund. In my discussing of this unprofessionalism, Rodrigo had what appeared to be a mild breakdown as he discussed the stress he's been under with two daughters, one of which he felt the need to mention was black, since I myself am a young black man. Disgraceful. As a personal message to you and this business, if you want to be a respected father, respect yourself first. Take accountability. Take care of your customers. Please DM me for details as I am currently in the beginning stages of court proceedings (as I was not given a proper refund, and will be missing work) but to summarize, this is a terrible business that does NOT respect its customers. Luckily, my jacket maintains a recording device that has this whole interaction. Final notes: Tiana, (Westfield st front lady) please treat all your customers with an equal level respect. Young or old. Black or white. Nonverbal communication speaks volumes. Rodrigo, you're 36 with a family. You don't strike me as a terrible person, but the way you handled this situation was honestly disgraceful. We all make mistakes. It's in how we handle it that makes all the difference. Feel free to message me, otherwise, I'll see you in court. Stay blessed.

Looking for consistency this is your dry cleaner. For years they have provided consistent cleaning…read more When you walk in the are pleasant fast and accurate . The ore pay saves you 10%. Now a days every little bit helps .

As a (very busy) doctoral student, I RARELY write reviews. However, I had such a strong reaction to…read morethe customer service here that I could not help but take precious time away from my dissertation and job applications to write this. I interacted with this business owner on three occasions. Without going into detail, I walked out of the establishment on each occasion feeling dismissed, and with a bad taste in my mouth. After spending $150 at this business, I have decided to use a dry cleaner 15 mins out of the way so as to no longer support this business. As a New Yorker and Californian, I am quite shocked that this type of customer service is tolerated. Spare yourself the disappointment, and use a different dry cleaning service!

I am from a big city and never in my life have had a dry cleaners pick through my clothes the way…read morethese people did. In Los Angeles I would bring my articles to the cleaners and they would say, "OK see you tomorrow!" No so here. I brought theses people a few silk shirts and a quilt. They picked through and examined the shirts meticulously, explaining why each one was either "already water damaged" or would need "special pressing" and thus my shirts would cost almost $15 a pop to clean. My friend brought a shirt in last year and after they cleaned it they told him never ot come again because the shirt was "too dirty". The quilt they refused to take because it "had too much cat hair" on it and it might break their machine. Really? Do these people want business or what? Do people bring them clothes that are already clean? These people live in a dream world.

City Cleaners has proven to be a great business agent in the community, I love the way they…read moreinterreact with their customers and the service they provide. Their service is of the best quality, I highly recommend them to everyone. Keep up the Good work. Pastor Dr. C. S. Cooley

We chose City Cleaners because of their good reviews. We had a few items needing pressing and…read morelaundering before graduation. Tiffany was a pleasure to work with. She is knowledgeable and so friendly. Our clothes were cleaned well. Upon pick up, I mistakenly only took one of my items. Tiffany called us to alert us that the other item was still at the store. I appreciate her diligence. The store would be closed the next day- and I would have been out of luck. Excellent customer service. I would do business with them again.

I should have read the reviews before using Park Cleaners! Paid for minor alterations to a dress…read morethat fit perfectly aside from being too long: shorten, add strap loops and tack 2 folds that were sticking out at odd angles. At pickup, no strap loops and instead of tacking the folds they took the dress in so it was way too small and couldn't zip up! They said they couldn't fix it and offered a) refund b) to pay for a replacement dress. When I called back to say we had been able to fix it and correct the problems they caused, and only wanted the refund of $65 and not for them to oay for a new dress which would have been $200 or more, the owner refused! I thought she would be pleased we were choosing the lower amount! DON'T TRUST THEIR WORK. They don't speak the language the alterations employee speaks so how can they ever know if they are communicating to her what is needed?! SO DISHONEST.

Drop off laundry and had zipper replaced on jacket. I've…read moreused park cleaners for 40 years and my mom has been going there since 1967. Excellent service, and extremely quick turn around time. Free pickup and delivery and same day service. They can get impossible stains out of my white shirts. I can't say enough great things about all my experiences with the staff at park cleaners. They always greet you with a smile.

I had a hard time getting a stain out. I brought it in and they got it done quickly and very…read morefriendly staff.

Highly recommend. After another local cleaner failed to clean a jacket this place wash recommended…read more They are friendly, professional, and provide a small discount if you pay in cash. Go check them out if you live or work in the area.

I am impressed by this dry cleaning store- I brought in last month a cotton jacket and bathroom…read moreshower curtain that are dry clean only. Both had old stains and they even wet washed it to remove them completely. They go out of their way to get the job done immaculately. Now I can still proudly wear my old jacket which looks brand new.

Have been using Belmont Laundry for many years. You can always count on them. Expensive but good…read moreservice.

Dry cleaned my suit pants today,and was very pleased with the quality and value of this business…read more They are nowy go to place for dry cleaning and more Thank you, Chris

Good service, and fast work , would recommend. Brought in a coat which they did a really good job onread more