Terrible customer service. I called 4 days in a row to make an appointment for a hydrofacial…read morewithout an answer and no chance to leave a voicemail. They must be busy, I get it but that doesn't make it right to just ignore other potential patients. This place is overrated. I called another medical spa in the area and they were courteous and happy to take me in.

I have been going here for over a year. Everything was wonderful until recently. I was a member of…read moreone of their services and they messed up on an appointment and I wanted to reschedule it. Nobody answers the phone. Computer generated receptionist is not helpful. Left 10 message over 1 week. Finally I emailed corporate and someone called me. But then they apologized and said they would call me back and I got nothing. I don't know what is going on, but once I finally got into the store and it was different employees and different manager. I didn't get a receipt of my service and I realize after I left, they overcharged me. I'm trying to get a receipt emailed to me and of course I'm getting the runaround again with no answer. Sad but I will not be returning.

I was happy to read the other reviews to see that both men & women love this place! To quote…read moreKristin, "stupid stereotypes" make this place seem unattractive. But in reality, the hours are great, especially for workaholics like me, and the staff knows what they are doing. Plus, their prices are better than those other snobby spas. One Karen wrote here in 2018 that she hopes the place goes out of business soon, that was SEVEN years ago & the place is going strong! I believe the test of time speaks for itself.

I went in to ask about a massage, and they spoke to me through a crack in the door to tell me I had…read moreto make an appointment. I called and no one picked up. The whole thing just seemed kind of sketchy.

I've been coming to Joven Medical Aesthetics for a while now, and I can't say enough good things…read moreabout this place! I originally started with laser treatments for my underarms, but after seeing such amazing results, I decided to go all in with a full Brazilian and legs--and I couldn't be happier! Cristina is an absolute gem. She makes every session as comfortable as possible and always takes the time to check in and make sure I'm feeling good throughout the process. The treatments are super quick, and I've experienced little to no pain, which is a huge plus. If you've ever considered laser hair removal, I 100% recommend Joven Medical Aesthetics. The results speak for themselves, and the experience has been nothing but positive!

Natural and beautiful results! Christina is truly an artist and excellent in her craft. She will…read moreleave you feeling like the best, most refreshed version of yourself. I started going to Christina when I was 31 (5 years ago) and moved away from the area for several years. I would travel from Philadelphia and now from Upstate New York to see her. Its worth every mile!! She is professional, calming and always honest. Thank you for always making me feel welcomed and beautiful!

Marc & Oscar are the friendliest and most knowledgeable pros and genuinely want to help you feel…read moreand look your best.

From the owner: Our skilled practitioners are dedicated to helping you achieve your aesthetic goals with the latest…read morein non-invasive techniques for lasting beauty.

Veronica is the absolute best! She is the queen at waxing and shaping eyebrows, and I absolutely…read morecannot recommend her enough. The staff is always friendly and welcoming, especially Arooj at the front desk!

Gab is amazing!! From Daxxy to moxi. I was so nervous getting a moxi for the first time and Gab…read moreliterally held my hand and made me feel safe and heard. And I got amazing results.

Scumbags - closed up shop closed spa while people had credits and never advised their patients of…read morethe closure or offer to give back the credits, for me it was $1k!!!

Not impressed at all. Went there for Botox and not only I…read moregot really bad bruises that lasted over than 1 week, one side the botox was administrated incorrectly and afected the muscle that controls the smile. Long story short, bruised face and a crocked smile is what I got from my first visit here. Again, not impressed and not going back...

I was turned away while I was in pain because I did not have my $50 copay. I asked to be billed…read more I waited for a month to see a rheumatologist. My primary doctor, Dr. Horn is downstairs from them and my blood work that he ordered was chronic inflammation in my body. I can barely walk and they said sorry make an appointment when you have copay amount. Skylands in Rockaway Dr. Flowers office is the absolute worst. Dr Horns office is now prescribing me 600mg of ibuprofen because the rheumatologist in the skylands network turned me away.

AVOID THIS OFFICE AT ALL COSTS…read more I have RA and fibro & currently see 3 wonderful specialists in offices other than this one. I've never had a problem with any of them, but dealing with THIS office has been a constant nightmare. They never answer the phone, and when they do, you sit on hold for 20 minutes, no matter when you call. When you finally get someone on the phone, they are rude, and nasty, and sometimes hang up on you mid-sentence. They constantly make mistakes and when you try to get them to fix them, they get defensive and nasty- even the doctors. They've messed up scheduling appointments, telling me they're not in the system AFTER making me wait for 45 minutes, screwed up my medical records completely, promised things and not followed through, disregarded specific, written instructions from other doctors, and violated HIPPA, and instead of addressing the problems when I mention them (no matter how polite I am) they are rude and nasty, refuse to address the problems, and act like I'm the one out of line. I am so tired of being gaslighted by this office. The doctors regularly dismiss my medical concerns and don't listen to me. They are a covid testing site, and treat people with the flu. I am severely immunocompromised, I almost died from the flu last year, and yet they won't do telehealth and make me me come in for every little thing. They are treating me for high blood pressure. I have three different nurses monitoring my blood pressure on a regular basis. But instead of accepting those readings, Dr. Savage demanded I come in and get my blood pressure taken AGAIN by her. The last 2 times I DID come in, they said they would let me wait in the car, and to call them from the parking lot- I did, and they didn't answer their phone. I'm sitting out there for 20 minutes, calling them, and since they told me I'll be judged a no-show and not seen (and charged) if I'm 20 minutes late, I had to come in. and then they made me wait inside. This happened TWICE. I even had a letter from my RA doc saying I need to wait in the car- they ignored it. and the second time this happened, AFTER I waited, they told me I actually didn't have an appointment scheduled. They screwed up and put it in the system wrong. So not only did I take off work and drive all the way there, I had to be exposed to people coughing and sneezing for no reason at all. And when I told Dr. Savage what happened, and expressed my concerns about coming in again, not only did she refuse to address it, she banned me from talking to her through the patient portal - I wasn't even rude. I wasn't expecting such immature behavior from a doctor, honestly. That's what happens. They screw up, you complain, and you're the problem And it gets worse. There are multiple mistakes in my chart that they have ADMITTED are mistakes (they say their computer changed the codes) and have said they would fix, but never did. And they were unbelievably rude about it when I brought it up, and threatened to kick me out of the practice because I called about it twice (the second time just to notify them I was having another doctor send over records). Accusing me of "Tying up the phone lines with a non-medical matter." For 2 phone calls. I'm sorry, having misdiagnoses in my chart IS a medical matter, as it can compromise my care. Not to mention, last year they sent a letter to me with another patient's personal information, stating that he tested positive for hepatitis and herpes. With his name and address. I called them up and said, "This is a major HIPPA violation, but I will not report it bc it was an honest mistake, but you have to be more careful." You'd think after that they'd be nicer to me, but no. Whether I'm nice or not, they are unhelpful, nasty, and rude- it makes no difference what I say or how I say it. I'm now investigating how to go about reporting that HIPPA violation. I should've reported them right away but hopefully it's not too late. I even got accused of being "abusive to staff" because I used an angry tone of voice the time they messed up my appointment- when I said, "I really wish you'd get it together" as I walked out the door. Like literally one sentence. Honestly, they've been ruder to me than that. After they screwed up my appointment, put me at serious risk for no reason, rudely dismissed my concerns, disregarded my other doctor's instructions, failed to do what they promised, refused to answer the phone, screwed up my chart, admit it's a mistake but still won't fix it, AND violated HIPPA laws. But hey, I'm the problem.

This place is always amazing. The vibe is chill and relaxing & their work is impeccable.read more

Amazing all the team it's very professional and loving and they take care of their client like…read morefamily