Every single aspect of my experience here was excellent. By far the best experience I've had over…read morethe years and over many states and cities Ive lived in.. After purchasing my hearing aids from them Zach gave me unlimited follow ups to tweak my hearing aids to perfection. I finally feel like I have the best chance at a normal life with a complicated hearing issue! They are worth it for the customer service alone, even Costco can't compete with that.

My hearing was retested, and my Phonak hearing aids were reprogrammed/updated by Zach Mahan. He is…read morevery professional, excellent at explaining everything, great at communicating and customer service. Yes, I happily paid the $1,000 to transfer my hearing services from Arizona, and it was well worth the money. I highly recommend their services.

I read these reviews and decided to try them as they were covered by our insurance. We could not…read morebe more pleased. I ask about the reviews and Jordan our HAS explained that this office has until last year had an issue with turnover. Not anymore! I asked about no one returning calls and was told that most of that was in the beginning of 2020 when due to Covid, the practice was closed. CORPORATE failed to install a voice mail notifiying patients the office was not open nor staffed. Many complaints were during this time. Exam was VERY thorough compared to another practice, there was no pushing for purchase or for upgrades. We purchased and Jordan Hayes took over 45 minutes just explaining and insuring hubby knew how to use and felt comfortable (He has Alzheimer's). I rarely write a reviews, but this positive one needs to let you know at times, what's behind some poor reviews.

These people don't answer the phone or return calls 3/4 of the time. The dr. Makes so many mistakes…read moreand I have had to go back 5 times and be without one or the other if my hearing aids for over 5 weeks while my tinnitus makes me insane and she won't stay for2 minutes past 5 pm to help me. I had to call the corporate office just to get the Ocala people to Talk to me but corporate office knows nothing and can do nothing. Not adequate Customers service here

Hi, cannot say enough about this place. Their patients and knowledge and just downright…read morefriendliness make this whole visit every time remarkable. Thank you so much.

We had an excellent experience today w Dr Watts. She was very patient and informative. She answered…read moreall our questions and gave us additional information about benefits my Mom qualifies for because of her age. The staff was also courteous and friendly. I recommend this service based in our experience today.

This is really a great office. The owner, Patricia Taft, was my audiologist today, and what a nice,…read moreprofessional, knowledgeable Lady she is. She isn't just trying to sell a pair of hearing aids to me, but really trying to help me. Most doctors are always in a hurry, but she took her time and did everything she could to help me. She made me feel like she really cares, and I believe she does. If you are looking for hearing help, you will like this office.

I have been seeing Tabitha for about 10 years. She has done several hearing tests on me and my…read morehearing loss is profound. I got a jury duty summons and she refused to give me a note excusing from duty without coming in for another complete exam. They don't take my insurance and it is an hour drive from my house. She's just trying to sell me another hearing aid which is why she wants to get me back in the office. They work on commission. She also has been very rude to me several times in the past. I finally quit going there about a year ago.

This business was just so very helpful to me. I've been looking for a hearing aid for some time…read moreand had some unpleasant experiences. When I went into Johnson's Hearing Center I was greeted immediately and treated with the utmost care and concern. They happened to have exactly what I'd been looking for. They made the process of purchasing very pleasant and I'm extremely happy with my new hearing devices. I will be very comfortable returning there with any issues I may have or any help I may need. Wonderful, friendly, caring staff.

They are the best!…read more Went for an appointment yesterday - very thorough - very educational! The BEST experience - Holly keeps hearing aids in stock - so no waiting for my new hearing aids! Cannot thank them enough!

the man in the picture I believe Michael. horable customer service. rude obnoxious…read more individual . I bought my hearing aids from him years ago . $6000 . a few years later I had to use my insurance and have them replaced as they got wet . I had to pay $800 . after I got them he tried to charge me another $60 . I showed him on my paperwork that the only charge was the $800 . he yelled at me in front of the whole waiting room. said to give him my hearing aids . i felt so attacked . ive lost my left aid and my right one doesn't work anymore I'm so afraid to go ask if they can replace my battery or anything they can do to help . I just looked and there he is in a picture. I did report years ago what he did . never heard back. I feel helpless have almost no hearing . can't afford to go somewhere else and get new hearing aids . I just want to get the one I have fixed . I can not deal with the arrogance of this man . I need someone to help in a place he is no where around .

If you are struggling with your hearing and have tried other providers with disappointing results,…read moreI recommend that you contact Michael Leone at Tri-County Hearing Services. I've been wearing hearing aids for over 40 years with varying degrees of success. My loss has become so profound however that for the past 10 years I've been told nothing could be done. After a short visit with Michael, he demonstrated he clearly understood my challenges but felt certain he could help me. The aids he recommended and provided for me have been life-changing. I'm still in the workforce with a very active lifestyle and the devices he recommended for me have made everything I do easier. Thank you Michael and Tri-County Hearing Services!

If you're reading this, trying to choose an audiologist/hearing aid provider, let me make it easy…read morefor you, choose this one!!! I stopped in to get supplies for my Oticon Hearing Aids. Terryn was so very accommodating, knowledgeable and pleasant and Clifford happily jumped up and got my supplies for me. He too was very pleasant and informative. They were both 100% invested in "service with a smile". Great experience!!!

This is the place to go for outstanding audio health care. Martine will greet you as soon as you…read morecome in the door. Not only is Martine super friendly but she is very experienced with all aspects of the hearing industry. My provider today was Matt and the setting adjustments made today are perfect. You can not get better care in the hearing healthcare industry than here. US Hearing Solutions is the place to go. Excellent personal care.

I've had my hearing aids for over a year and a half now and have been very pleased with both the…read moredevices and the great service by Matine and Paul in Ocala. I, recently, had some issues with the hearing aids cutting off on their own and Martine was quick to suspect it was the extra humidity we've been having. She was correct and I've had no more problems after keeping that in mind for storage and use. Thanks Martine! :) I, absolutely, recommend the Ocala office of U.S. Hearing Solutions!