The staff really care about their patients! Appreciate their…read morebeing available to answer all questions and knowledge about options to improve and enhance one's life with the best way to hear. Thank you very much for everything

I bought hearing aid from Family Hearing Aid Center several years ago. Every three months I get an…read moreappointment to check my hearing aid, get it cleaned and get a supply of batteries. No charge. This is an excellent value added that is not advertised and greatly appreciated. once I heard about a new hearing aid and asked Wes about it. He said my hearing aid is just fine and I do not need another one. He said that other hearing aid is not better than the one I got. Excellent advise, they are not just trying to sell you a product but offer valued advise.

Bought my Mom here a few times and the staff is very friendly and professional. Much care is given…read moreto my Mom, given her age and hearing issues. Highly recommended to anyone who is looking for that special personal touch with their ears. Great location with plenty of free parking for the first hour.

As a long time hearing aid wearer, I've experienced hearing aids and service from a number of…read moreplaces from online, Costco and dispensers - both in HI and CA - and Stephanie and her staff are first rate. I didn't feel rushed or talked down to and Stephanie made sure that I was comfortable with the choice of devices but with the operation of as well. These aren't OTC devices they are true hearing aids and while not cheap, they are great choice for my hearing issues and lifestyle, so well worth the extra money. Kudos to Audibel!

The hearing aid techs were very helpful, kind and very helpful…read more I would recommend this hearing aid center without hesitation.

Convenient and thorough. Appointment was easy to book and there were no delays. The tech answered…read moremy questions and explained the procedures clearly. I appreciated his professionalism.

When I first realized I had a hearing problem I went to the Family Hearing Aid center downtown. The…read moreexperience there was just fine but when their office opened in Kahala with Jay Lariosa and wonderful Wendy in the office, I transferred immediately and I'm glad I did. (It's closer to home too.) Jay has taken good care of my hearing with regular testing, regular cleaning and listening to my concerns. Communication is so important and Jay is an expert at it. Wendy is an epic office administrator, kind, gracious and always with a smile in addition to being super efficient. Overall, I feel that I am in very, very good hands in the "Family" of the Hearing Center.

They provide excellent care and are very amiable. Good choice of hearing aids. Great follow up.read more

Dr Kieth very professional and knows all about hearing aids and is very well versed in problematic…read moreear conditions

Everyone there was so helpful and Aloha is how trey run their business…read more Smart gentleman did my hearing test and explained everything in a way I could understand. Everyone there listens well and are so kind.

As an almost lifetime hearing aid user who has seen many audiologists in Japan, California and…read moreHawaii, I can attest that Dr. Ann Narimasu-Phomenone is one of the best. I have been her patient for the past five years and I'm very happy with the services provided by Dr. Ann and her cordial staff. Dr. Ann spent time getting to know me and to understand my hearing history. She answered my questions and explained the rationale behind the hearing aids she recommended. Her audiological evaluation report was detailed, accurate and thorough. I have never seen an audiologist who writes so extensively. Dr. Ann's practice is also very ethical and patient-centered. She only provides medically appropriate and necessary services based on her clinical assessment and judgement. Unlike many other commercial hearing aid providers, Dr. Ann doesn't charge overheads, and she only charges patients the final balance after the insurance plans and other funding sources are exhausted. This means that she only gets paid a few to several months after she purchases and fits hearing aids to her patients. Thank you so much for the excellent services, Dr. Ann!

Dr. Ann Narimasu-Phomenone is awesome and so is her staff. They are professional, caring and very…read morepatient while treating elderly clients. The doctor explains everything she is doing and why she is doing it. You will feel very comfortable and quickly gain her trust because she knows what she is doing. The doctor and her staff are very well-rounded. A one-stop shop. Aside from doing hearing tests, they also fix hearing aids. Which is what we went in for. But, her hearing aids that she sells are of such great quality and affordably priced, that we will probably buy a new one. It cancels out more background noise and the doctor and staff helped to connect the hearing aid to my aunty's iPhone. So, now my aunty can hear us when we call her on her cell phone. Also, she can control the hearing aid from her cell phone. There is an option for a rechargeable hearing aid, so you dont have to hassle with changing the battery. The building and parking was very easy to find and the handicap parking is conveniently located near the entrance of her building. The office is clean and inviting. I would definitely recommend Dr. Narimasu-Phomenone to everyone!

Island Audiology has the BEST hearing Doctor Robin Wielens & her team! They are very professional…read more& proficient in their practice. I would highly recommend this audiologist. They're very patient & explains everything very well.

Grossly overpriced vultures Go where you get free testing…read moreand fair pricing Many options are available

Started with Dr. Aviles a few years ago and I finally got a hearing aid for my one bad ear and I'm…read moreloving that I did! Dr. Aviles and her team made the process easy and help me choose the right hearing aid for my lifestyle. If you have trouble hearing conversations I would highly recommend seeing Dr. Aviles and her team. Fyi, I also got my coworker to see her and now he's amazed by all the sounds he was missing.

I'm on vacation and accidentally cut the speaker wire on my hearing aid while I was trimming my…read moresideburns! Needless to say, I was in a panic as living with only one operational aid would make the remainder of my vacation miserable! After a number of calls to find a local vendor for my model hearing aids, I came across Dr. Aviles office and got absolutely incredible service! They communicated with me promptly and had the replacement wire installed in a flash upon arrival to her office. Their service was friendly, quick and efficient! I highly recommend!

Had a special apt on the 30th 930am waited till 945 no one showed up not even a call terrible waste…read moremy time and my gas

The nitmitz the one my usually goes they have a lot of complaints always have to wait a long time…read moreeven with appointments, not explaining of the contracts & quoted all different kind of prices