The staff really care about their patients! Appreciate their…read morebeing available to answer all questions and knowledge about options to improve and enhance one's life with the best way to hear. Thank you very much for everything

I bought hearing aid from Family Hearing Aid Center several years ago. Every three months I get an…read moreappointment to check my hearing aid, get it cleaned and get a supply of batteries. No charge. This is an excellent value added that is not advertised and greatly appreciated. once I heard about a new hearing aid and asked Wes about it. He said my hearing aid is just fine and I do not need another one. He said that other hearing aid is not better than the one I got. Excellent advise, they are not just trying to sell you a product but offer valued advise.

When I first realized I had a hearing problem I went to the Family Hearing Aid center downtown. The…read moreexperience there was just fine but when their office opened in Kahala with Jay Lariosa and wonderful Wendy in the office, I transferred immediately and I'm glad I did. (It's closer to home too.) Jay has taken good care of my hearing with regular testing, regular cleaning and listening to my concerns. Communication is so important and Jay is an expert at it. Wendy is an epic office administrator, kind, gracious and always with a smile in addition to being super efficient. Overall, I feel that I am in very, very good hands in the "Family" of the Hearing Center.

They provide excellent care and are very amiable. Good choice of hearing aids. Great follow up.read more

Started with Dr. Aviles a few years ago and I finally got a hearing aid for my one bad ear and I'm…read moreloving that I did! Dr. Aviles and her team made the process easy and help me choose the right hearing aid for my lifestyle. If you have trouble hearing conversations I would highly recommend seeing Dr. Aviles and her team. Fyi, I also got my coworker to see her and now he's amazed by all the sounds he was missing.

I'm on vacation and accidentally cut the speaker wire on my hearing aid while I was trimming my…read moresideburns! Needless to say, I was in a panic as living with only one operational aid would make the remainder of my vacation miserable! After a number of calls to find a local vendor for my model hearing aids, I came across Dr. Aviles office and got absolutely incredible service! They communicated with me promptly and had the replacement wire installed in a flash upon arrival to her office. Their service was friendly, quick and efficient! I highly recommend!

Dr Kieth very professional and knows all about hearing aids and is very well versed in problematic…read moreear conditions

Everyone there was so helpful and Aloha is how trey run their business…read more Smart gentleman did my hearing test and explained everything in a way I could understand. Everyone there listens well and are so kind.

Convenient and thorough. Appointment was easy to book and there were no delays. The tech answered…read moremy questions and explained the procedures clearly. I appreciated his professionalism.

Kaiwa is the best at the Iwilei Costco hearing Center…read more We had a gal recently name Stephanie and she was not very patient with my elderly Parents not warm and fuzzy at all We will only go thru Kaiwa from now on Lesson learned Thank you !!! Great prices as well & Great hearing aids

Bought my Mom here a few times and the staff is very friendly and professional. Much care is given…read moreto my Mom, given her age and hearing issues. Highly recommended to anyone who is looking for that special personal touch with their ears. Great location with plenty of free parking for the first hour.

As a long time hearing aid wearer, I've experienced hearing aids and service from a number of…read moreplaces from online, Costco and dispensers - both in HI and CA - and Stephanie and her staff are first rate. I didn't feel rushed or talked down to and Stephanie made sure that I was comfortable with the choice of devices but with the operation of as well. These aren't OTC devices they are true hearing aids and while not cheap, they are great choice for my hearing issues and lifestyle, so well worth the extra money. Kudos to Audibel!

Dr. Schultz made me feel comfortable. Personable and professional. Answered all my questions.read more

This review is long overdue - computer issues! I got an ear…read moreinfection while on holiday abroad last year. The morning I was to fly home, I woke up deaf! You can imagine how excruciating the plane ride home was. Hoping it was just swelling, I eventually saw an ENT specialist who scheduled a hearing exam with Dr. Meghan Mueller-Schultz. Needless to say, Dr. Meghan diagnosed me with hearing loss in both ears. The right side profound, about 70% (previous loss of about 20% since 1986), the left side moderate, about 30%. I didn't need hearing aids in the past because I still had a good left ear, but I needed them now. While my ENT gave me a list of audiologists and places to check out hearing aids, I decided to go with Dr. Meghan because we had already developed a comfortable dr-patient relationship. So compassionate, she listened to my worries, answered all my questions, and was available anytime I needed to speak with her. She even called my health provider on more than 1 occasion just to verify my cost. Early on, we realized my ear canals were uber small, and I already had the smallest size. The devices were very uncomfortable, sore in fact. Dr. Meghan tried her best to make the devices as comfortable as possible. She even said if they do not work for me, I can try another type. Then Dr. Meghan played with different ear piece "cushions," and voila! Issue resolved. I highly recommend Dr. Meghan Mueller- Schultz, not only for her expertise, but also her compassion and her determination to "make-it-work" for me!

Island Audiology has the BEST hearing Doctor Robin Wielens & her team! They are very professional…read more& proficient in their practice. I would highly recommend this audiologist. They're very patient & explains everything very well.

Grossly overpriced vultures Go where you get free testing…read moreand fair pricing Many options are available

As an almost lifetime hearing aid user who has seen many audiologists in Japan, California and…read moreHawaii, I can attest that Dr. Ann Narimasu-Phomenone is one of the best. I have been her patient for the past five years and I'm very happy with the services provided by Dr. Ann and her cordial staff. Dr. Ann spent time getting to know me and to understand my hearing history. She answered my questions and explained the rationale behind the hearing aids she recommended. Her audiological evaluation report was detailed, accurate and thorough. I have never seen an audiologist who writes so extensively. Dr. Ann's practice is also very ethical and patient-centered. She only provides medically appropriate and necessary services based on her clinical assessment and judgement. Unlike many other commercial hearing aid providers, Dr. Ann doesn't charge overheads, and she only charges patients the final balance after the insurance plans and other funding sources are exhausted. This means that she only gets paid a few to several months after she purchases and fits hearing aids to her patients. Thank you so much for the excellent services, Dr. Ann!

Dr. Ann Narimasu-Phomenone is awesome and so is her staff. They are professional, caring and very…read morepatient while treating elderly clients. The doctor explains everything she is doing and why she is doing it. You will feel very comfortable and quickly gain her trust because she knows what she is doing. The doctor and her staff are very well-rounded. A one-stop shop. Aside from doing hearing tests, they also fix hearing aids. Which is what we went in for. But, her hearing aids that she sells are of such great quality and affordably priced, that we will probably buy a new one. It cancels out more background noise and the doctor and staff helped to connect the hearing aid to my aunty's iPhone. So, now my aunty can hear us when we call her on her cell phone. Also, she can control the hearing aid from her cell phone. There is an option for a rechargeable hearing aid, so you dont have to hassle with changing the battery. The building and parking was very easy to find and the handicap parking is conveniently located near the entrance of her building. The office is clean and inviting. I would definitely recommend Dr. Narimasu-Phomenone to everyone!

Fantastic care from Dr. Chen! His bedside manner is top notch!…read more Referred to him due to hearing loss caused by an infection. He squeezed me in to his already tight schedule, cleaned my ears out & scheduled a follow up a week later. State of the art instruments at this location allow the patients to see what's happening in their ears. I've had ongoing ENT issues my whole life & will definitely keep this guy on speed dial for the next time those nasty cooties appear.

Cannot get appointment. Office not helpfully, offered no alternative…read more Does not perform as expected.