I have been going to Dr. Wright for several years and can vouch that he has an excellent practice…read more He is thorough and patient with the selection of the correct hearing aids and follow-up appointments are quickly scheduled if he can't see you immediately. Rich Rooney

I recently had to take my Mom to appointment, after a referral to see a Neurologist for vision…read more Yes, this was her first visit, but the appointment took more than 3 hours, with more than an hour in the waiting room. We arrived, waited, then had an initial eye exam, back to the waiting room, then visual exams, back to the waiting room, then the eye doctor. And, the time we spent with the doctor was less than 20 minutes. Overall, it was a very disappointing experience and wish we knew how the office runs, with stages and waiting. There were multiple patients who actually had to cancel and reschedule because they didn't realize they would be waiting so long. I'm not sure I would recommend this place, if you're looking for a quick appointment or be prepared with a book or iPods, for your waiting time.

Went for a pediatric hearing apt. Natalia Hertz is a nurse practitioner who specializes in…read morecomprehensive adult & pediatric ENT care in the Matthews, NC area. I was told she was a doctor (she's only an NP) but imagine not being on par with your peers and then talking down to patients. She grilled me like it was a police interrogation on why I would be getting my child's hearing checked when everything checked out, despite multiple referrals. I have never been spoke to in such a condescending tone by any medical professional-let alone one who isn't even capable of providing a real medical explanation for my concerns because she's only a NP. Despite her tests and her lecture insinuating I was wasting her time, I'm still convinced we have a hearing impaired child. I hope she quits. She was just nasty.

I suddenly had a weird feeling and pressure in my right ear. I called Levine Hearing and they had…read morean opening and could get me in the next day/ great! I arrived early, filled out The paperwork and paid the very reasonable fee - I feel -to have both ears cleaned out: and then they could determine from there if there was anything else. The young lady who assisted me was very pleasant professional, and competent! She explained everything thoroughly -before Hand And as she was irrigating both ears as well She asked if I wanted to see what came out and I said yes, of course and she said 90% of people do say that ! Wow, was I surprised! The chunk of stuff that came out of that right ear that was bothering me I could see why I could have trouble hearing and it felt weird She said everything else looked really great and I really didn't need any follow up and if it took 70 years for it to get plugged, that was probably good to go -lol The office is very comfortable, pleasant professional, and I enjoyed every moment of interaction, including the very kind young lady that signed me in very sweet and patient Overall, my experience was 100% positive and I would highly recommend this office You feel like they actually care about you you're not just a number

After hearing that Q-tips are not good for removing ear wax, I looked up a service and found Levine…read morehearing! I would recommend for ear wax removal. When making my appointment, they were up front that this service does not go through insurance, and how much it would be. When I arrived, everyone was very friendly and the waiting room had such a homey feeling! There were couches in addition to chairs to wait in as well as an artificial fireplace. I had to wait about 20 minutes, but when Mackenzie came to get me for the service, she was so friendly! She explained the process to me so I knew what to expect. She was so friendly, and we talked throughout the process. It was painless and took about 15 minutes. She made sure to get all the remaining liquid out and sent me home with a little goodie bag as well.

I have been to several places over the years to have my ears tested. Having seen several doctors /…read moreauditory specialists, I can honestly say I got the best professional analysis from Mr. Daniel Pearce at Hearing Sense. Daniel thoroughly explained my hearing loss, not only at what volumes I heard best at, but what voice pitches AND consonant blends I interpreted better than others. He truly cares about helping you enhance your listening experience. Choose Daniel Pearce at Hearing Sense - you won't be disappointed!

I had the tiny plastic line from my ear plug to the unit break. Went here and he charged $125.00 to…read morereplace, took 5 minutes. Won't be back!

I had a first visit with Dr. Michael Sicard last week at the Matthews, NC office. I got registered…read morequickly and efficiently upon arrival and after I got my co-pay paid, the secretary came and told me he was 'still in surgery' at the hospital across the street (Presby Matthews). I got to choose to wait, reschedule, or see the Nurse Practitoner and I chose to wait to see him as I have a long history and chronic allergy/sinus/teeth problems. In less than 5 mins a 'tech' person, I guess a MOA, came and got me to 'get things started to see the RN NP. I have to admit I was wondering IF I should get up and leave and reschedule, as in the past I find relaying information, via the EMR and now a MOA, PLUS another person, often leaves MUCH to be desired. (my own PCP is at the same hospital and the problems with the EMRs there are never ending). I stayed, reluctantly at first. When the RN NP came in I felt that she actually listened to what I was telling her, and without having to consult the Doctor, she put in my order for a CT scan of my sinuses! My whole trust level changed from here on! I waited maybe 10 minutes for the scan and by the time it was finished, Dr.Sicard was ready to see me and WITH THE CT SCAN on the monitor in the room to go over WITH ME (I am a retired ER RN, so that is something I hoped would be done). All good news from Dr.Sicard! I was out and in my car in less than one hour, total...shock and awe! I chose Dr.Sicard when a MD in the same practice had retired. I looked on YouTube to see IF by any chance, there was anything about him there and sure-as- sunshine there he was! It was a short, to the point, interview with him speaking on WHY he had chosen to do EENT as his specialty and a bit about himself. I was SOLD on using him from there, for my own reasons, mostly medical. He's been a MD for a while and that is important to me. He is personable, VERY important to me, too. I am my own advocate and in Medicine today you MUST be that and more! He had a strong, non-sweaty handshake (as do I) and it may not mean a thing in 2015, but it is a good way for me to get an 'energy feel' for another person ( I do Reiki some now). By the looks of my CT he told me the BEST news that I could hear for his specialty. My main issues now are allergic, so now I will proceed seeking a good Allergist MD. The only slight difficulty I had was locating the office, even using Google Maps. It is 'behind' a main brown brick office AT the address listed....WAAAY at the end of the parking lot in a fairly new, BIG while office building. It only required a call to the office and being redirected by the girl on the phone, and in no way reflects on my visit to see Dr. Sicard. I absolutely would return to see him again and if you, too, need an EENT specialty MD I'd say you would be in great hands using him!

Dr. Sicard is great, but I take issue with this Matthews location. They obviously overbook their…read moreappointments. My wife and I have been there a total of 4 times and every time it's been a 2-1/2 hour wait. Ridiculous.

Dr. McClelland; was totally knowledgeable about my husband's condition (cancer check on tonsils)…read morebefore he even came into the examining room! He didn't walk in the room and ask us to tell him what's going on, which seems to be the norm now!! I would go to him without hesitation!!

I was evaluated for hearing loss at this facility on 3/5/2026 and was pleased with the thoroughness…read moreof the testing. Stephanie Griffin and Matthew Gillihan were very professional in their testing and diagnosing of my hearing impairment, along with recommendations for assistive devices. The problems began when I met with the audiologist, Chasity Walton. I tested a Bluetooth hearing aid that was a great fit for me and was quoted a price of $500 after my insurance payment of $3000. I agreed to this. Chasity confirmed this again on 3/17 via a voice message verifying my insurance covered the hearing aid and that I just had to pay the $500. I questioned exactly what the $500 was for and was informed it was for the programming of the hearing aids, the fitting of the hearing aids- (which should have been included in the purchase price anyway) and an extended warranty that I was REQUIRED to purchase. I questioned this. I also requested this in writing and was told that it should be in the contract when I pick up the hearing aides. ??? On 3/18 Chasity calls me back and tells me she checked with the billing dept and "oh by the way we need an additional $1400 from you", that the hearing aids were actually that much higher in price. I declined to purchase and said I no longer trust this practice because of the wildly inaccurate and fluctuating pricing. I got my test results and will be getting my hearing aids for much cheaper elsewhere. I also reached out to the billing dept and they denied ever telling Chasity that I needed to provide $1400 more. Requested a call back from the office manager-no response. Billing also told me the actual price of the hearing aids in the worksheet was $2000 plus an additional $1500. For what? Once a practitioner lies to me, all trust is gone. Buyer beware!! PLEASE CHECK GOOGLE REVIEWS! THEY'VE BEEN DOING THIS BAIT AND SWITCH FOR YEARS!!

They rarely keep appointment times. No need to show up early. Office staff nice. Calling us back 15…read moreminutes late is not cool.

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.