I was actually a patient at the CEENT in Huntersville where it was an excellent experience from…read moreentrance to exit. Registration went very smoothly as the CS rep helped me with the sign-in process. The friendly office assistant was very efficient in reviewing my health summary. Almost immediately after the preliminaries, Ashley Seier, PA-C entered, assessed my problem and began treatment with success and very little discomfort. She answered my questions and provided an opporltunity for future visits. JRM June 16, 2026

I called to make an appointment because of pain and twitching in left eye. Met with almost…read morehostility, unhelpful, appointment set for two weeks out, wanted to charge $270 dollars for a cash appointment even though i have insurance and would bring the card with me for verification. I was at work and did not have the insurance card in front of me. I would not recommend this practice to an enemy.

10/10 experience here! The check-in process was super easy and they got me pulled back almost…read moreIMMEDIATELY! All of the staff were extremely welcoming and showed genuine compassion for my concerns. I would highly recommend this place to anyone seeking urgent care needs, you will not regret it.

I was seen over the weekend. The office was very clean and the staff was very professional and…read morecaring. the provider took his time and i left with no questions. I would highly recommend this urgent care. I will definitely be going back if needed.

My issue has nothing to do with the doctor, but with the person in the eyeglasses area. After my…read morecataract surgery I still wanted to wear my eyeglasses. My prescription (for reading) was only going in the lower portion of the lense. It was explained to me that was called a "progressive" lense...top portion has no prescription. I also needed new lenses in my sunglasses. I assumed the tech understood I wanted them exactly like my regular eyeglasses. Instead of simply saying that, she used other words when discussing the sunglasses. I still assumed they would be exactly the same. After picking up both pairs of glasses, I noticed the sunglasses were "blurry" when looking straight ahead. I knew immediately what happened. My reading prescription had been put in the entire lense. Not just the bottom. When I was finally able to speak to this tech, she told me I had to pay the difference for a "progressive" lense. Not for nothing, but I don't do this for a living. She does. Why on earth wouldn't she explain I needed a progressive lense in my sunglasses?? She didn't. She let me think my sunglasses would be just like my regular glasses! Then had the nerve to insist I was at fault. Sorry, not buying it! SHE is the so called "professional". If I only needed a reading prescription, hence a "progressive" lense on one pair of glasses, why would the second pair be different??? I'm waiting to speak to her manager when she returns from vacation. I do NOT recommend getting your glasses from here!

Having had excellent experiences at the Southpark and Steele Creek locations, I expected to be just…read moreas pleased at the Pineville location. I couldn't be more disappointed. The first issue was just making the appointment. I showed up, they didn't have me scheduled. What followed was so screwy and complicated I don't even know how to go into any detail without needing five paragraphs, so suffice it to say by the time I could show them the confirmation on their CEENTA app all they could do was try to fit me in. They did, but I felt rushed and the doctor and his P.A. seemed to be distracted by thinking of the next patient while they were talking to me. All of this was nothing in light of what happened next. I had surgery on my neck. The goal of the surgery was accomplished but the incision wasn't closed properly and I am left actually deformed. It's ugly and permanent and I will be self-conscious about it for the rest of my life. I understand that by the time it was discovered there was nothing that could be done to correct it. But they were so nonchalant about it and haven't seemed at all concerned about what happened to me. And it absolutely WAS the fault of whomever closed the incision (I don't know who, I was anesthetized). I followed post-surgical instructions to the letter. I even considered a malpractice suit, but that would accomplish nothing. This cannot be fixed. I want to repeat: I have had a more-than-satisfactory experience at the Steele Creek location and the care I've received at the Southpark location has been outstanding for the last ten years.

We had been to a couple of specialists before and had ear surgery and we're not happy with the…read moreresults. We made an appointment with Dr. Gold on the advice of another physician and have been very happy with the medical treatment we have received. He probably doesn't have the best "bedside manor" but is a great surgeon and Doctor so I really don't care about that.

If I could give him less than 1 star, I would. He did not read my records, called me a liar and…read moresaid that I could not be experiencing the symptoms I have. Since he did not read my records, he did not know I have a TBI and went to him to see if my inner ear was apart of the bigger issue of the TBI. He ignored my questions and insulted me repeatedly. One review said "he probably doesn't have the best bedside manor" is an understatement. I would actually call him an uncaring person and not much of a "doctor."

I am so impressed with Dr. Browning my eye was saved by his skill and knowledge…read more Anyone that needs eye care I recommend you reach out to dr. Browning. He and his entire staff office and surgical are so professional and caring.

I chose him for his good reviews and expertise due to years of being an opthomologist. Someone…read moreleft him a negative review, but if you check her profile you'll see she only leaves negative reviews. Apparently someone hard to please. I will always choose Dr. Melton.

Mrs. K. is getting followup treatment here and we have been pleased with the service. The front…read moreoffice staff seem to actually care and so it's been easy enough to schedule appointments and take care of deductibles. The appointments with the doctor are good and thorough though I wonder why he has a stethoscope because he doesn't seem to have any need to touch patients. The exam room is large enough that we could play badminton between the computer where the doctor sits and the patient seating. Odd. But we are pleased with the treatment and it seems to be moving in the right direction. Brains are hard so it can take a while to figure out what's going on and work on fixing it. [Review 2180 of 2024 - 3837 in North Carolina - 23199 overall]

I missed my last appointment and they dismissed me from the practice even though they had my phone…read morenumber and address wrong. The doctor led me to believe he cared and would get to the bottom of my essential tremor, but then didn't care when I pleaded, saying if they wouldn't see me, I would very likely go untreated. So if you need a neurologist because you struggle to function, this is not the neurologist for you. This is for folks that have the spoons to jump through hoops, only for those with neurological disorders that don't really affect them but they still want to see a doctor. if you have a neurological condition that affects you in day to day life, go somewhere else.

I have been a patient at this practice for several years the past two years the turnover there and…read morethe disrespect to the people that need their healthcare has been outrageous this morning was the end for me I went in early so I could get in to see my doctor or excuse me my PA and I waited for 30 minutes I watched people go in no one came to get me it's different if it's not a doctors office but whenyou need help with something that's going on with you physically I just don't know how else to explain how upset I am right now I do intend on speaking to the higher-ups about this because talking to someone in that office does no good they just beg you to come back I gave them many chances I'm done after that you can't treat people that way I came in for a purpose I have an issue with my shoulder today I'm also on a medication that I'm wondering if I should even really be on and I'm getting older so I need a good doctor I need somebody that cares and they don't seem to! As I said when I walked out I am done !!!!!!!!!

I would not recommend South Park Family Physicians. Terrible customer service experience recently…read more I was unfortunately stuck behind an auto accident on my way to an annual appointment (had been a longtime patient) and was maybe 10 minutes late to the office. They canceled my appointment. No phone call to see if I was on the way or anything. And there was nothing about an automatic cancellation in the pre-visit notes from the office. Just an incredible lack of empathy, especially when I have had to wait beyond 10 minutes in the past in their waiting room as a patient. I'd look for other providers in the area if you can.