I started researching cab companies before arriving in San Diego, because I needed a reliable ride…read moreback from my event to the airport. My first call was to Yellow Cab. I asked the dispatcher if she could give me a fixed rate or minimally a quote: She wouldn't. For me, a woman coming from out of town, it did not give me the assurance I needed that, things would go well, if I couldn't be given the courtesy of a fixed rate or minimally, a quote up front. That lack of transparency was a big red flag. I crossed them off my list. I then called Coastal Cab and spoke with Adam, the dispatcher. I asked him for a fixed rate and he said, "Of course," and guaranteed the ride would cost $50 from the Del Cerro neighborhood to the airport. I made the reservation and called about 30 minutes before my pick-up time, just to ensure I was on their list for a ride at that time and he assured me I was and the driver showed up exactly at the requested time. The cab (a Prius) was clean and the driver (Jamal) was friendly, a good listener and most importantly, reliable and safe. It seems to me that it's rare these days to have such an experience of competence and ease with making arrangements with a new business, but Adam and Jamal made things seamless for me. I will absolutely call Coastal Cab in the future, next time I'm in San Diego and need a lift.

I needed a ride to the Rady Shell for the San Diego Smooth Jazz Festival on Saturday where I was…read moremeeting friends, but also needed wheelchair assistance. As an older woman, I didn't feel comfortable with a ride share, so I Googled taxis and found great reviews for Coastal Cab. I called them, and they had a driver to my home in less than 30 minutes. The car was extremely clean, and the driver, Abdi, was very professional and friendly. He put my wheelchair in his trunk, safely drove me to my destination and set up my wheelchair upon arrival. It was such a great experience, that I called them back the next day to take me back to the festival at the Rady Shell.

Andy was fabulous, professional, friendly, on time and got us to the airport quickly…read more He even made a special, quick, stop to shows us an incredible view. If we're ever in town again we will definitely use Andy to get around.

Never shows up when you need it I called and waited for…read morehours and nothingi wouldn't call alguien

Thank you Yellow for being on time ! Great driver and I'll…read moreuse you again ! I was taken to American Airlines very early

The guy who picked us up at 6:15 am was terrific- good personality, helpful and punctual. "Went…read morethe distance ", helped us with our luggage. Will call them soon for our next trip to Sd airport.

Very smooth trip to airport. He showed up early and was very pleasant. Such an improvement on our…read morelast attempt to use Yellow Cab!

AK is great.. If you are looking for a solid pick up, ride, etc... AK is the guy. What I…read moreappreciated about him was he was on time, and his communication to make our ride happen, was excellent. He works through text and he is quick to respond. We had to change our ride several times and he kept working to make it work. His airport pickup was smooth. His pick up our home was early and he was on time and ready. He's also a really likeable guy with couple of young kids. I love supporting him and will now always use him for our rides. The best thing which I think we all look for with cab rides is reliability. AK rocks it. (as you can see by his many great reviews!)

If airport rides were an Olympic sport, Jonas would be bringing home the gold. He picked up my…read morefamily of four (plus what felt like enough luggage for a six-month expedition) from Poway and got us to the airport smoothly, professionally, and stress-free. The playlist? Absolute perfection -- somehow managing to please an entire car full of people, which honestly deserves its own award. A week later, he picked us back up from the airport and delivered us home to Poway like the vacation fairy godfather he is. Great conversation, incredibly professional, genuinely kind, and the kind of person who makes the ride feel like part of the vacation instead of just transportation. This company struck gold with Jonas. After riding with him, I wouldn't even consider using another service. Five stars isn't enough -- give this man a cape and a raise!

We booked City Captain Transportation since we were traveling to San Diego with our 2.5 year old…read moreand did not want to lug a car seat through the airports. Booking was good. Except I made a mistake with the original pick up time. I put 2:45 AM vs PM. My fault. I had a very hard time getting ahold of anyone. (Email on website didn't work) calling they told me to email this was 15 minutes or less after booking. Finally I called the next morning and got someone. Luckily they were able to change it for me. Skip to day of arrival. Of course our connecting flight was delayed. I messaged city captain to let them know we were going to be later than expected. Our original driver still showed up at the normal time and asked where we were. I told them that I contacted the company and the rescheduled for A little later. He told me to call him when we were out of baggage claim. In the meantime, I got a message that a different driver was on their way to pick us up at the new anticipated time. I let them know our original driver was waiting for us. I didn't hear anything back, so I Joe they cancelled that driver. We finally got picked up and dropped off at our hotel. Phew! The driver was super friendly and understanding when we apologized about the situation. Fast forward to scheduled pick up from hotel to be take to the airport at 4 Am. I was texted at 3:30 that our driver was on the way. I stood outside of the hotel until 4:05 when I called and said "hey we were supposed to be picked up at 4 and our driver isn't here" I don't think they remembered. You could see their car on the map that was not driving. Shortly after my call it started moving. 20 minutes late our driver showed up. Luckily we were able To navigate through the airport quickly to make our flight. I am not sure if these issues are normal? We have scheduled Ubers before at 4 AM and have never had an issue. So It's weird that with a premium car service this would happen. I don't know. Everyone we had Contact with was friendly though.

This is much over due review. My review here is mainly directed to my experience with a driver who…read moreI only know from the business card that he gave me as "Dan". He gave me his business card and I promised him that I would repay his kind service with a decent review here. I drove into San Deigo from the Los Angele area to attend the last day of Comic-Con 2013. When I arrived at the convention center area, my car started to over heat. I was alone, and thanks to my iPhone, I was able to find a Pep Boys that would be able to look at my car on a Sunday. While waiting for my car feeling very distraught and worried about costs and getting back home, I decided that since it was so difficult to purchase my Comic-Con pass, and it was my first time attending, that I would call a taxi to take me to the convention area. I found Secure Taxi on Yelp and called, and they quoted me the fare price. The driver, Dan, promptly arrived at the Pep Boys and proceeded to drive me to the downtown area, gettng me as close as the massive traffic jams from the convention would allow him. On the way Dan was very empathetic about my predicament with my car and made me, a stranger in the city, feel very comfortable and relived that I would not miss the Con. Dan was also shared with me his past experience with the city and with traffic for this massive convention. Dan was a very kind and careful, driver and I only wished that I could have gotten him for the ride back to Pep Boys. I gave him a decent tip and thanked him for his friendly service.

Half the time they don't show up. Another 25 percent of the time they will not take you if you're…read morenot going as far as they want you to go. And the other 25% they're just so rude you don't ever want to ride with them again. I feel like something should be done about them but I have found no way yet to complain except this way. Tonight I had to be somewhere at a certain time and they just canceled without even letting me know. And on top of that before that he called and said he was here at my location and then canceled and left before I even got down there to get in the car. So zero stars for them

DO NOT USE THIS company. out cab had a bubble in the tire. Driver took us to the wrong airport…read moreterminal and charged us $40 USD to go from the cruise terminal to the airport (2.5 km). Small vehicles. Our luggage barely fit. Driver was all about making a quick buck. No care for our safety or comfort.

I highly recommend Always Ride On Time for anyone traveling in San Diego. The service was efficient…read moreand professional from start to finish. Peter arrived exactly on time from/to San Diego International Airport and the vehicle, Suburban, was clean and comfortable. There was complimentary bottled water and Peter was extremely friendly, courteous, and helpful throughout the ride. I would skip the uncertainty of Uber/Lyft and book with Always Ride On Time. I would definitely use them again.

What a pleasure it was to have this company for our rides round trip, to and from the airport! The…read moredriver, Peter, communicated really well with me through the whole process. Always confirming a day before. He showed up on time...actually a bit early, which I appreciate. He was dressed professionally and knows lots of information about the San Diego area. All of us who were traveling have a past history in San Diego. It was great to be able to ask very particular questions about things we wanted to see or do...or ask for his current recommendations. He was very upbeat and entertaining.The price for the ride was more than fair. The vehicle was clean and well maintained. He brought waters for all of us. I highly recommend this company and would definitely use them again.

I've taken orange cab many times and really appreciate the drivers. We have taken cabs to the…read moreairport since 1990 I am all for them. But yesterday I had the most unpleasant taxi driver. This is the first time ever in all these years I had him stop a few houses away from my house and remove my luggage, so I could walk back home, he was that rude. I called yellow cab and got a great ride. I'm done with orange. 1-2-2026 6:30 am from South Park to airport. This person should not be working with the public until he sheds anger and bitterness and takes it out on his clients

For more than 20 years Orange Cab has always provided consistent and reliable service for early…read moremorning trips to the airport -- until now. They left me stranded. I scheduled a cab on Wednesday for 4:30 AM Thursday. The cab never showed up. I called Orange at 4:35 and the woman said they had no drivers available and did not know how long it would be. I said I had a plane to catch and she said no one had bid on my trip to airport. WTF? This is a dispatched service, not a ride share service. Sorry Orange Cab. You are now history with me.

Rudy is our new go-to for airport transportation! We live up in Northern Escondido and had a great…read moreexperience with Rudy. He confirmed the day before, arrived on time, took care of us getting to the airline, and assured us he would be there for pickup. He confirmed our pick up, was there on time to pick us up at the airport, but the airline was late with our bags (almost 2 hrs) and Rudy waited for us! Great service!

Incredible service!!!…read more This was the perfect choice for getting to the airport. Rudy was very pleasant and professional. He was prepared for our needs related to luggage and timing for our international flight. We had arranged for pickup on our return to San Diego. Again, Rudy was right there as we stepped up to the curb, totally prepared as before. This is best way to manage airport travel - so much more convenient and personal than other travel options; and also, more economical. Certainly beats trying to park near the airport and deal with shuttles. Perfect transportation option! We'll be using Rudy's assistance in the future.