Anthony Mussolino is a rude broker who does not answer calls or texts. He seems to only be interested in high net worth listings and does not care about representing other buyers for home purchases. Avoid! read more

Lou Guida is an excellent agent. He's very professional and patient --- ask for him!

Today with the help of a phenomenal realtor my coop in Bay Ridge, Brooklyn closed today. Maria Castellano is an exemplary real estate agent, who was a true advocate for me throughout the sales process. It wasn't an easy property to sell but Maria didn't shy away from the challenge, she embraced it and aggressively sought out buyers. To my pleasure and surprise, Maria was able within one month to secure a buyer for a complicated property in the off season. From the start of the selling process, Maria brought to me a sound pricing strategy and the wealth of her real estate experience. In addition, I found her to be a very caring individual who was never to busy to answer a question, whether by text or phone. I highly recommend Maria Castellano to anyone looking to sell or buy property, her knowledge, attention to detail, strategy and care during the sales process is priceless. read more

I have been stressing for 2 weeks about finding a new place. I called Ben Bay and spoke with Maria. She asked me to come meet her, which I did. I spoke with her for about 15 minutes and told her exactly what I was looking for. Two days later, she called me and told me that she had found something that she thought I would like. I went to take a look and fell in love with the place. She found EXACTLY what I was looking for and even managed to talk the landlord down a bit. If you're looking for a place and want someone who will work hard and fast, while not sitting on her butt making you wait - - ASK FOR MARIA!! She was awesome and I'm extremely happy with our new place. read more

I wish I could say that I had a good experience with Dina from this place, but it would not be true. She was supposed to get back to me about a question that I had about an apartment & about possibly seeing the apartment on that same day. We even set an approximate time to see the apartment. She said she would text me to let me know. She left me hanging for the whole day! I did eventually get in contact with her again but she was very unprofessional she even said lol to me in a text message about something--what real estate agent does that?! So unprofessional! Side note-- Charles & Maria from this place did try to fix the bad experience that I had, but it is what it is at this point. I just would not recommend this real estate business to anyone. read more

Simply the best. After MUCH looking on my own, I walked into Ben Bay Realty on Sunday, late afternoon and I was greeted by James. Let me tell you, he was amazing! I had been working with other agents that were not helpful and James was the complete opposite. He was charming, intelligent and extremely helpful. I met him on Sunday, made an appointment to see apartments on Tuesday and I am signing the lease to my new apartment next week. James showed me two apartments before I fell in love with the third. He organized a meeting with the landlord at his office, he always made sure we were comfortable and even vouched for me (told the land lord I was a great person etc.). He was always available when I needed help, just a text away. read more

we had an easy stress free experience with dina from ben bay. i was very nervous about the process and dina walked me step by step, practically holding my hand. i told her what we needed and she delivered it all on the 1st and only showing! she called when she said she would. she emailed and texted. the whole experience was painless. she was professional every step of the way. she was knowledgeable and honest with us. the ben bay office was very clean and welcoming. they have all the amenities. i would definitely recommend dina and ben bay and if in the future i need real estate services i will call on them again. read more

While my wife, 6 month old son, and pet were looking for a place to rent in Ba Ridge when we stumbled upon Ben Bay Realty on 3rd Ave. We walked in and met with Maria who was able to find us a 3 Bedroom, with yard, in walking distance to the train, all under budget. Maria was great and I would recommend her for anyone looking for a rental in the Bay Ridge area! read more

I requested information regarding an apartment for rent with agent Francine Gershenson. She requested some information, which was sent to her on 02/12/2020. As of the date of this review she has not responded. She is completely unprofessional and rude, not an agent I would ever deal with again. She is a disgrace to the real estate profession. I will definitely be spreading the word to avoid her. read more

My husband and I recently sold our Brooklyn apartment through Ben Bay and are happy with the outcome. Last winter we were looking for a real estate broker and I came across a magnet on our refrigerator that had Ben Bay's contact information. I called and made an appointment with Charles Fabbella. Our impression of Charles after meeting him was that he is an experienced broker and works hard to get the job done. We had met with other brokers from Century 21 Demasi and other companies but Charles was the most professional and helpful. He never asked us to change the way we live by clearing out the apartment to show it to potential buyers. It was very important to us that we were able to go about our normal routines and live life everyday while showing the place. We were so glad that we decided to work with him. Charles was always available to answer any questions we had and he sold our coop apartment in a very short amount of time. The whole process was seamless and straightforward. read more

Michael helped through the whole process in renting my new place! Excellent service and always available for any questions. I was very stressed looking for apts, They made as easy as possible for me to get the apt! read more

I had a great experience renting an apartment in Bay Ridge with Lucia. She was attentive to our needs and found us just what we wanted. Communication was easy and efficient. She was very friendly and down to earth. read more

I recently made a big move from Chicago to Brooklyn. I had been researching areas in Brooklyn for months, but was still intimidated by the whole process. After reading a review on here about Maria, I contacted her and we set up a time to meet. I'm very happy I did so. I only had 1 week to visit Brooklyn before heading back to Chicago to finish up my previous job. I was worried about the quick trip, but Maria was great to work with- she was quick to respond, quick to get and complete paperwork, and very understanding of my different situation (moving from far, having limited time, having a pet, being a grad student, etc.). She also took the time to explain to me things that were different here than in Chicago in regards to neighborhoods and apartments, which I really appreciated. Most importantly, I had all the paperwork done for an apartment by the time I left town and everything went smoothly! I really like my new apartment and am very happy that I contacted Maria at Ben Bay. I'd definitely recommend her to anyone moving into the area!! read more

We had a really great experience with Ben Bay Realty in Bay Ridge. Charles helped us find a buyer very quickly with a great attention to every detail along the way. He was always available to answer any questions that we had and kept in constant communication during every stage of the selling process! Highly recommended!! Thanks so much!! read more

My daughter rented an apartment that was listed on Ben Bay Realty, and we were very happy with the experience. Anthony Bottalico showed us the apartment. He was very professional, knowledgeable, and friendly. Their office staff was very kind and accommodating while signing the lease. I highly recommend Anthony and Ben Bay Realty. read more

Clara Frisone helped me purchase my first home. She walked me through the process step by step answering all of my questions and dealing expertly with my anxiety. I can honestly recommend her services to anyone looking to purchase or sell a home. She was incredible professional, friendly and patient. read more

Last month I decided it was time for me to move out of my current South Slope, Brooklyn apartment and get a place in lovely Bay Ridge. I first started on sites like Craigslist, Trulia, Zillow and Naked Apartments and saw a handful of apartments from a few different real estate agents. Largely, the agents (I use that term loosely) were clueless, unprofessional and seemingly shady. (I'm pretty sure one guy claimed to be an agent, but was really the building owner just so he could collect a broker fee from me.) At this point, I was feeling pretty defeated and hopeless, so I decided to try searching for a reputable real estate agency first and see how they could help me. Immediately I came across Ben Bay Realty and reached out to Frank Savoy. Frank was absolutely wonderful to work with. He was professional, honest, not pushy like most of the other agents I'd dealt with, and found me a great apartment on a lovely block near 3rd Avenue. I've been living in my new apartment now for about a week and couldn't be happier! read more