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    Ben Salas Funeral Home

    3.6 (10 reviews)
    Open Open 24 hours

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    4 days ago

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    1 month ago

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    1 year ago

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    1 year ago

    Great funeral and Isobel helped us with our Father's passing. Fast and good value. Creamation and helped with notification of ssa

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    Cherokee Memorial Park - Interior lobby

    Cherokee Memorial Park

    (32 reviews)

    Wanna give Michelle a shout out she did an awesome job helping my family get everything taken care…read moreof when we need them the most. Thank You Again the Crawford Family

    I would first like to recognize Scott E. Gatze for his exceptional service. He was professional,…read morecompassionate, responsive, and genuinely helpful. His willingness to step in completely turned our experience around, and he is truly an asset to your organization. Unfortunately, our experience with Jonathan Sandwell was extremely disappointing. His handling of our loved one's arrangements was, in our experience, unacceptable. The flower order he handled was incorrect, communication was poor, and there was a serious lack of urgency in securing the necessary dates for the military funeral honors. Critical arrangements were left until the last minute, forcing my family to step in and take action ourselves to ensure everything was properly coordinated. This was not simply an inconvenience. Had my family not intervened, our loved one could have missed the military honors they had earned and deserved. That is an incredibly serious failure when you are entrusted with helping a family honor a veteran. What made the situation even more frustrating was Jonathan later appearing to take credit for arrangements that my family had personally worked to secure. Based on our experience, I would strongly recommend that families choose someone other than Jonathan if they have that option. He did not give us confidence that our loved one's arrangements were being handled with the care, urgency, or attention they deserved. His lack of follow-through created unnecessary stress for a grieving family at a time when we should have been able to trust the professionals handling these arrangements. Separately, I had a brief interaction with Victoria "Tori" Monforte when I asked a simple question. Unfortunately, I was met with an unnecessary amount of attitude rather than a helpful response. Although it was a brief interaction, it left a negative impression. During such an emotional time, families deserve compassion, professionalism, clear communication, urgency, and attention to detail. We are especially grateful that Scott demonstrated all of those qualities and helped restore our confidence in the process. His service showed us exactly what this experience should have looked like from the beginning.

    Ben Salas Funeral Home - funeralservices - Updated September 2026

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