This is a must place prior decide to invest paying full retail price…read more The staff here is very helpful, & they treat you like a family, they also very aware with the products they sell, & they are very informative. The representative Nick is very helpful and gave us a very polite & great overall exp. Will definently recommend this place. thank you!

I found this place on mine when I was looking to redo our offices at work. Chris was an amazing…read moresales rep. they have a large selection from you and used furniture, including desk, hutches, filing cabinet, artwork, couches, and nice chairs. I got such an excellent deal as I bought to Office furniture, including desk in hutches, which was such a great deal that I went back in about another one. I recommend anybody to go here.

On my recent trip to Staples I brought a pencil sharpener to return that I had purchased online. I…read morewent to the front because there was no line at the time and I have been stuck in long ones before. The person working the register got my order id and then hands me a receipt. He was not trained to confirm the details about the amount of my return. Unfortunately I was only given back the value of 60 % the cost of the item online and 50% of the cost in store. The month before this I had placed an online order that never arrived so part of my purchase was using a credit, but not the kind of credit that requires a minimum purchase. So I asked if I could exchange the item instead and he called a manager who was not interested in even listening and she called some 800 number and handed the phone to me. If the employee had confirmed the amount of the return I would have been able to do an exchange, but his failure to do that cost me money. And the manager was unwilling to cancel the return so I left without my pencil sharpener and lost the credit that they gave me for failing to deliver my order. This is not a lot of money, but i expent cashiers to be competent and I expect managers to train them. The store manager was awful, did not care about the customer and took no responsibility for running the store.

My experience at Staples in Solana Beach was pleasant. There wasn't immediate service as I think…read morethey were understaffed, however someone did come to assist at the Passport Center and was very attentive and helpful. They made sure I knew how to look at the camera, took several photos and made sure I like what I got. Thank you!

I had a really good experience here! Diego was the employee who assisted us and he was super…read morefriendly and not pushy. I didn't get the "sales-pitch" from him, which is the reason why we decided to buy most of our office furniture through them. Service was prompt, delivery was scheduled a few days out and we had no issues with quality. Highly recommend as they have a lot of items and variety.

Found a nice used desk here and had it delivered to my new office. Good prices and smooth delivery…read morewith no damages. 4 stars because they charged me extra for delivery to my office on the second floor with no elevator and had to wait 2 weeks to get it delivered.

David is right on the money, my office uses this company for all our business supplies they have a…read moreshowroom where you can browse their products or they can deliver to your home or office. The staff is friendly and knowledgeable about their products and always takes care of our needs without a hassle.

From the owner: Office Supply Company specializes in providing local businesses with office supplies and office…read morefurniture. -Over 30,000 items available for next day delivery or pickup -Competitive pricing - backed by a price match guarantee -Biggest office furniture showroom in Imperial Valley

Long overdue review. Came here because the Staples near me didn't have these SD cards. Was heading…read moreout for a trip and no time to wait for them to be shipped, so off to Escondido. Helpful staff, able to locate what I needed. Love a clearance price. Was on and out quickly.

I placed an order online and it was not ready at the time I needed. I placed it online checking…read morethat it would be ready in time. I went to pick it up and they said oh someone should have called and left a voicemail. I didn't receive a voicemail, even if I had that wasn't the point, I needed them. I clearly didn't receive one if not I wouldn't have wasted my time driving there. She didn't apologize or offer much in terms of what could be done. It was a good price, quality and value. I might try them again on non-rush stuff but don't trust their online stated timelines. They take forever to help too, I left made a whole store round as did another lady and they still weren't ready to help us

Due to unexpected changes in the size of our firm, we moved in twice in a span of 2.5 years. For…read morethe first move we hired a company that seemed highly professional. They broke stuff, were slow and tried to charge me an extra $3,500 when finally done. It took them like 14 hours and the drive from A to B was only 20 minutes (one trip). For the second move (March 2026), we used Best New and Used. They were amazing. Did it all (and it was much more by this point because we had added square footage and all the contents that go with it during the 2.5 years) in 4.5 hours. Literally GONE from the new location with all desks rebuilt and everything where we wanted it in less than five hours - at a better price!!!! Claudia and her team are the best. Smart, honest, fair, friendly and hard working. A+ Moving sucks but they improved the experience for sure.

Great selection of office furniture and chairs for amazing prices. I bought a used Steelcase Amia…read morefor a steal 1/4 of original price. Do not even bother with Facebook Marketplace and Craigslist since the prices/conditions are not as good. The staff cleaned up the chair well, so it was practically brand new when I brought it home.

Been dealing with these guys for a couple of years now and they always come through , great…read morefurniture at reasonable Prices . Big thanks to Chris and Jay for showing me around and suggesting the Best desks for the space I had . Appreciate you all including your office mascot

I made an appointment to buy an office chair on a Saturday. They didn't have the Embody chair I…read morewanted so I opted for a Steelcase Gesture Chair. I got a pretty good deal on a slightly used Steelcase Gesture Chair for $700 that retails for around $1.5K The cool worker named Jay recommended chairs and encouraged me to test them out. He told me the chairs came from showrooms so that's why they're slightly used. I was happy with the chair and service.

We bought a desk chair "some assembly required". We had a bit of trouble and went back to the…read morestore. Jose was so kind and helpful to us. It's no wonder he's worked there 20 years. Exceptional customer service. Thank you Jose!!!

This big store at about 5:45 on a Tuesday only had two team members in site. Went in for 8 copies…read moreand to get those papers laminated. I was made to wait 15-20 minutes to receive service because the girl was helping another nice couple... fine... that can happen. She finished them up, rung me up. I was quoted 10 minutes and after 20 minutes inquired to my wait because she continually worked the counter next to her manager. The 10 minutes turned into 40 kids were waiting for dinner. I paid for 10 mil on 3 sheet, but instead received some BS line that something wasn't working after my long wait. I received the items untrimmed and had to do so myself. 1 hour and 10 minutes at a dead store to get 8 sheets printed and laminated... and it wasn't isolated to a random employee... the manager allowed this to happen. The girl working the counter was very nice, but unfortunately inefficient. Nice to apologize for the extra wait time to the couple before me, then apologized to me expecting that 20 minutes into my wait with no work started it was appropriate. The manager standing next to her tried to justify vs mitigate the issue. Also worth noting there was a third team member eventually who was hard to spot because he was wearing a brown leather jacket over his red work shirt. I mention, because during the initial wait period I was looking to pay for an additional item which was no apparent of efficient.