The day I was there I received terrible service. If you don't want to work there go somewhere else,…read morelife is too short to be miserable. Of course a lot to choose from and you can get some deals if you look. Value and service don't always blend.

Oh well time to take my printing out of here. Now they're…read moresurcharging Express printing in case you want to wait for it. Regular rewards member not happy. Bad enough we pay more per sheet then Office Depot now a surcharge.. No big thing...

seriously wonderful! i had a very short turnaround time & they managed to get everything to me in a…read moretimely manner. truly thankful for these guys. Karen is so helpful and understanding -- such a gem. SHOP LOCAL!!

These guys are amazing I've been working with them for over 3 years now never had a bad product and…read morethey always make it right if something doesn't turn out exactly the way I want they will fix it. plus super friendly humans and super happy. which is hard to find in today's market

I use the USPS service there a lot. I always buy the same package to put the items in. It's usually…read moreabout 11-13$ so I know it's not much .. but I'm not rude ever. I work customer service too and I know how mean people can be. But... Rebecca was so rude to me. , treated me like I was a bother. I said thank you at the end but she didn't say anything. It makes me never want to go back in that store. It was terrible. Ya know that saying " you never know what someone else is going through " Well Rebecca... I'm going through the hardest time in my life and you were so unnecessarily rude to me. Thanks for the complete unjustified nasty service you gave me.

They offer printing services but will not help you get what you need printed done... thanks soooo…read moremuch for your help and wasting my time!

Jack from LoriTech service and professionalism exceeded my expectations and has handled my issu…read more Thank you LoriTech for understanding your greatest asset and s not me your customer but Jack your employee

Jack the tech was brilliant, efficient and pleasant. He knows his stuff! He will be coming back to…read moreinstall new equipment that fixes the problem created by another tech.

Saramana Business Products…read more I used to buy ink and new printers on what seemed to be a regular basis. Every time i hit "print" i would pray that the machine would work and print the document, and when it didn't print i ran to Kinkos to print out document and then be running late.....There is a scene in the movie office space where 3 guys take a bat and destroy there printer, that was me and my printer for personal and business use. Thanks to Saramana Business products and the RICOH printer and products that i now have in my office i am worry free about the dreeded PRINT buttion. From Christie, to bobby dean to mick dean they are all beyond customer service. I never have any issues with printer or their products. Now when i use the printer i have no worries and no issues. Thanks (the bat has been laid to rest !!)

From the owner: Our products are consistently recognized for their outstanding quality!read more

After being a loyal customer for over 4 years and never missing any payments, my business suffered,…read moreas many have, because of COVID-19. I called simply to ask if there was some way that GBS could help, either by helping to sell our machine that still had months left on the contract, or by 'subletting' it out, or if they had any other suggestions that would ease our burden. I emailed Tina, the office manager, and a few minutes later I had some guy with an English sounding accent, I think he was the owner, call me and with an absolutely condescending tone of voice berate me for being so difficult, and no they're not going to let me out of the contract, and I should live up to my financial obligations. You are correct, sir. It is 100% my responsibility, and I will honor it. All I did was ask if there was some way that you could help. Thank you for your understanding during these difficult times. I can't say yet who I recommend for office machine sales and service, but I can tell you who I will NOT be using anymore after my contract is paid up!

Very low quality printers and their customer service is awful. Just asking normal questions, they…read morewere rude, condescending and bullying. Speed away from these guys

Love these cartridges, and Steve is awesome! Have used them for almost a year now. :-)read more

These guys are great. We have used them in our home and office for years, no need to look anywhere…read moreelse!