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    BenchMark Physical Therapy

    5.0 (1 review)
    Closed 7:00 am - 3:00 pm

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    8 months ago

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    Lorraine S.

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    Carolina Orthopaedic & Sports Medicine Center

    Carolina Orthopaedic & Sports Medicine Center

    3.1(20 reviews)
    11.6 mi

    I am a little over one year post-op of my total knee replacement. At my first appointment, and…read moreafter looking over my x-rays, Dr. Zlotnicki entered the exam room. He introduced himself and explained what my x-rays revealed. He then said he was glad I came in and proceeded to talk about pain management options. I chose to have knee surgery, at which time he cited his availability to do my surgery. My surgery went well and so did my follow up appointments. During one of my appointments, I asked for additional physical therapy to help increase my knee bend. One year later, and with the extra physical therapy, I feel good and have returned to many of my normal activities. My experience with Dr. Zlotnicki was very positive.

    Love Dr. Z, he is a very caring individual but the practice is a joke. My wife Susan Grimes had an…read moreinitial procedure done nearly 5 weeks ago with good result so she could move on to a second and eventually a third. She has not heard anything back from the office about a pre-authorization so she contacted the insurance company and they have not received anything either to date so she has been trying to get in touch with the doctors office multiple times with no answer most of the time or on hold forever, has contacted the insurance company multiple times with them trying to contact the doctors office because they have received no authorization request. The insurance has contacted the doctors office and each time been passed around from department to department after being on the phone for long durations each time and would have to hang up due to time waiting. Dr. Z is Great but there office logistically sucks! My wife is seeking another doctor as well as a different hospital system. Patient's beware Caromont is very lacking in Patient Service!!!

    BenchMark Physical Therapy - physicaltherapy - Updated August 2026

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