I had Ulnar Nerve Anterior Transposition and Decompression surgery of left elbow in July 2025, and…read moreDr. Shah was my surgeon for the procedure. He, along with the nurses and anesthesiologist were very caring, compassionate, kind, helpful and dedicated to ensuring that I received the best care. Now, I am pleased to report that I have regained full use of my left elbow and left hand and left forearm.

Based on most of the reviews I've seen about this office, I must have been fortunate to have Dr…read more Marc Ward as my Doctor for my right elbow (in 2010)! Dr. Ward was professional without being unpleasant and good to speak with. He examined my elbow, had tests, X-rays performed and after surgery, I was very pleased with the results!

Dr Skahen is an excellent surgeon with a beautiful bedside manner. He operated on my right hand for…read moreCarpal Tunnel in October 2017 and did a fabulous job. My hand feels and works great now, and I can't even see where he did the surgery now. There is literally no scar! When my left hand needs the same surgery; I will definitely have Dr. Skahen do it. You can't do better with OrthoCarolina.

They either do nothing or scare you. My suggestion if you want straight forward, compassionate…read morecare go to Piedmont Ortho. You won't be disappointed there

Hi my name is patty and have had chronic pain for many years and need a knee replacement I been…read moresuffering with my knee for last 2yrs I want a doctor that's not say I'm to young I was in my 40's when I got my first knee replacement then year later had to get another one on same right knee now it's my left one I can walk even in my house I go tho Ortho Carolina I feel they don't know there saying I should be getting shots in my back the big needle lol it's has helped in the past so I'm gonna make a appointment with you guys and get a second opinion

After falling & tearing my rotor cuff, I went to see Dr. Perry a few years. They took excellent…read morecare of me before, during, & aftercare. They did everything to make sure I regained full function of my arm. Amazing service!!

Saw Dr. Hamm who was just fine. Yes, another 6 weeks of PT was ordered though none of that has…read morehelped the pain in my hips and lower back before, but okay, sure. 6 weeks later no improvement (and in many ways the pain was worse after PT.) So he shuffles me over to Dr. Haines. One aspect of my treatment is that no doctor wishes to view my issues for their complexity. Every doctor decides "It's the left hip!", as the only one with a replacement, and ignores the rest. Marvelous. Same thing here but cool, we try again. Haines is okay, except she seems highly disorganized. She promised to call after she viewed my xrays. She did not. Still haven't heard from her. I insisted that small bore MRIs aren't something I can use(nobody should, they're horrible), large bore or open MRIs only. She promised she would take care of that. She did not. Some scheduler called to set me up with a small bore and I refused, told her I explicitly told the doctor no small bore. The scheduler said she wasn't informed of that. So she transfers me somewhere for an Open MRI that ends up being in Rock Hill SC. Surely there is an Open MRI or large bore inside Charlotte. In fact, a search shows there are 5 or 6. So why, pray tell, am I being forced to drive to SC for an MRI? Not only that but some other scheduler is leaving me messages for an MRA appointment....but the return call number rings four times and hangs up. So how many schedulers did Dr Haines set me up with? What is going on here? None of the schedulers even know who ordered the MRI or the difference between large and small bore MRIs. Yes, I could use The Magical Portal I guess, though even my husband is sick of having to invent new passwords every time he tries to use it since the old ones disappear. At this point, I'd have 7-10 portals to juggle which I refuse to do. If someone wants to pay me to input patient information into some off-sight database where it can be hacked or shared with multitudes, they can do that. I get the feeling that Atrium Health Musculoskeletal Institute Sports Medicine really doesn't want me as a patient. I was hoping for an alternative to The Bone Yard of OrthCarolina but sadly this is not it. Wish we had access to a teaching hospitals and practices like Duke and Bowman-Grey, in Charlotte, rather than these hedge fund managed clinics.

I arrived 10 minutes before my scheduled time. The secretary ignored me until I said "excuse me"…read more She was so engrossed in watching her phone she did not realize I was there. She told me she would check me in at my scheduled time and to take a seat in the waiting area (suggesting the family waiting area). I decided I would wait in the patient waiting area as I was not confident she would remember I was there. Another patient came in and she rudely told her to come back in 5 minutes because she was on her lunch break and would not be checking anyone in until 1 PM. Without a beat she turned back to her phone and continued watching her phone. She was so rude. What a poor representation of this office! I say that because as soon as you get called back your experience changes. Everyone from the CNA who takes your vitals and blood sugar to the nurses and MD in the procedure through post procedure are all AMAZING. Everyone of them are professional yet so personable. They tell you what to expect as you are in the procedure and do a great job with the discharge instructions. The nurse even calls to check on you the next day! Now, that is excellent care and support! Dr Thakur is excellent. I highly recommend him for both in office evaluation and for your procedure. I feel 100% safe with Dr. Thakur's expertise. I would not go anywhere else. Don't let your front office experience alter your opinion of the care you will get when it really matters.

After suffering a Phase III AC separation of the shoulder, we called this facility and asked for a…read moresame day appointment. Not only did they get us one immediately, but we were seen and x-rayed within 20 minutes of arrival. From the front desk to the techs and PAs, everyone was kind and so helpful. The subsequent appointments were just as great and I would recommend this office to anyone with an acute (24-48 hr) injury to try and walk in. The care is thoughtful and it's a convenient location to get in and out easily (no parking decks or confusing office parks).

This place barley gets one star. I had to find a near by orthopedic specialist. I dislocated my…read moreknee on Monday. The check out desk nurse is extremely rude. They didn't have a knee brace, and told me to go buy one on Amazon. Do not come here, I don't recommend it.

Bates did 2 failed knee replacement on the same knee,the last one was horrible due to him cutting…read moremy tibial tray with to much slope, confirmed by another surgeon that I had to do the third reconstructive surgery to go behind what he had messed up, my knee would go side to side several inches & would buckle causing me to fall & hurt myself several times,I can't believe he let me go 14 months with my knee that way,had to tell a wanted another surgeon to fix his negligence on my knee!!!!

If you are having hip issues. Please see Dr Wooster. He is kind, patient,and very knowledgeable. He…read morewas my Dr for a hip replacement and he has the best bedside manners. Very gentle, kind, knowledgeable, communication is excellent and he listens to you throughout your journey. Awesome Dr!!

Dr. Hines is a fantastic doctor. I've had chronic back pain for 5 years and have seen dozens of…read moredoctors with not 1 of them able to help. After one visit with Dr. Hines he was able to diagnose me and set up prolotherapy treatment that is working! He is very knowledgable and spends all the time needed with you to find the answers. I can't say enough wonderful things about him. We need more doctors like Dr. Hines. If you have any questions please email me joannatuch@yahoo.com

The white women that work here are unbelievably petty and weird…read more One saw me for intake and the other for an X-ray, and they were cattily gossiping about me in the hallway before seeing the doctor, meanwhile I'm in the room and can clearly hear every word. Nobody wants to visit a doctors office and it feels like middle school. They're very strange and have big mean girl energy for no reason. The doctor was fine but this was a sour experience because of them.

I had an ankle surgery done on 10/3 with Dr. Macknet. I have been having complications since. I had…read moremy initial follow up 2 weeks after surgery and I thought I was doing well. I was off my pain medication just taking Advil and all was good. I was put back into a boot and started PT. Well, then, the problem started first Dr Macknet immediately stopped seeing me and pushed me to his PA) who can't bother to return the message in my chart, then started the excruciating pain of what feels like electric shocks going through my foot. I cannot explain the amount of pain I am and it takes my breath away and makes me vomit. It is so bad. Sorry to be so graphic. I went back to see Dr. Macknet and he said well the pain is normal. Keep icing it compress it elevate it and try aromatherapy. I have no history of substance abuse I have not taken narcotics until this surgery. You can look at my history. I know they can. that was the answer I was given. I have no faith in them and I'm absolutely disgusted and their continuity of care. I would never recommend anybody to go here because I'd rather see you suffer and let you be tortured in pain than actually take care of you. If you get a referral to this practice run, find somebody else go back to Columbia, South Carolina and go see Dr. Guy. He is an amazing orthopedic surgeon. He takes care of his patience and he manages their pain. I should've done that from the start.