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    Recommended Reviews - Bender Apparel

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    2 years ago

    They are always so helpful and make sure you get what you want. 100% recommend getting your custom designs done here!

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    5 years ago

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    9 years ago

    Awesome qaulity, professional,curtious. Love their work and would recommend them to anyone!

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    Ask the Community - Bender Apparel

    The Queensboro Shirt Co - Logo embroidered and we really like it.

    The Queensboro Shirt Co

    (83 reviews)

    $$

    UPDATE 2: Sent a letter directly to Fred Meyers. No response…read more.. UPDATE: Despite repeated assurances from your team, I was once again surprised to discover that my second order had been canceled (despite you already having the embroidery done and in my account!)--without notice and without any clear or credible explanation. This repeated pattern of behind-the-scenes decision-making, particularly in the absence of any valid trademark issue, is both frustrating and unjustified. During my July 15, 2025 customer service chat with your representative Mia, I was explicitly told that Order #2308024 was "currently with our art team to be digitized" and that your team would "reach out if we run into any further issues." I reasonably relied on this assurance and expected that the order was moving forward without issue. At that same time, I was told that my prior order had been canceled due to trademark concerns--despite the fact that the designs included only the word "Buckingham" and the phrase "Wisconsin Badgers." I disagree that those terms, used in that context, presented a legitimate trademark concern. Nonetheless, I acted in good faith and was prepared to submit alternative designs. However, it has since become clear that, after you became aware of the complaint I filed with the Better Business Bureau, your tone and treatment toward me shifted dramatically--from courteous and helpful to adversarial and punitive. The cancellation of Order #2308024, despite your prior confirmation that it was in production, appears retaliatory and not based on any genuine business or legal justification. This shift is troubling and suggests that your decisions are being driven not by policy or customer service standards, but by resentment over my BBB complaint. If accurate, that would be a serious breach of customer trust. Your actions also contradict Queensboro's stated mission of "Helping people share who they are with the world." Canceling custom orders without meaningful explanation--or even the courtesy of notification--does nothing to support that mission. Most frustratingly, the most recent canceled order was intended for my son to wear during his varsity football photo shoot--a meaningful milestone that was missed due to your actions. Likewise, your handling of this situation is inconsistent with your stated company values: Always do the right thing Value relationships above all Innovate & have fun! Regrettably, this experience reflects none of those ideals. My experience with Queensboro has been nothing short of frustrating and deeply disappointing. Order No. 2294945 was placed on my behalf by their customer service team via the chat feature, since the website wouldn't allow me to complete it myself. Shortly after, I received a text and email titled "ACTION NEEDED: We Need Your Help to Move Your Queensboro Order Forward." At that point, the chat function was disabled, leaving me with only email correspondence--which proved slow, unhelpful, and ultimately fruitless. The core issue centered on the logo I submitted--an image that had previously been used and embroidered by Queensboro for my wife's order. Despite this clear precedent, their team refused to use the same file, citing unclear and inconsistent reasons. I then submitted several alternative logos, each unquestionably free of any copyright or trademark concerns. All were rejected without meaningful justification. Worse still, I encountered a rude and dismissive representative named "Sav," who--without provocation--implied that Queensboro might refuse to do business with me merely for asking whether my revised logo submissions were acceptable. Things escalated further when, later that same day, I filed a formal complaint with the Better Business Bureau. In apparent retaliation, a representative named Matthew Howell canceled my second order (No. 2309294) and refused to allow me to use the credits I had rightfully earned. This punitive response to a legitimate customer complaint is completely unacceptable and unprofessional. Not only was I denied service and product without valid explanation, but I was also penalized financially for voicing dissatisfaction with how I was treated. Queensboro may promise value, but their customer service, accountability, and professionalism are sorely lacking. I would strongly caution anyone considering doing business with them. Buyer beware.

    Loved working with this company. The product, shirts, are of excellent quality and the service was…read moreimpeccable. I had a minor issue and they took care of it immediately. Great customer service!

    S L Revival - We custom print t-shirts and sweatshirts

    S L Revival

    (2 reviews)

    My boyfriend is a big fan of SL Revival and often orders a lot of their items online. He was most…read moreexcited to go to the brick and mortar building and see what they had to offer. Well that excitement didn't last much longer than beyond the entrance. The store had nice appeal when you first step in, but not much to offer and ordering their items online is the same price or cheaper. I'm not sure why anyone would come to this store versus ordering online. There seems to be no real incentive here.

    Hats are Okay; Shirts & Service are Horrible…read more I bought a SL Revival hat years ago at a local outfitter. I recently decided to order another hat and some shirts directly from SL Revival online. While shopping online, I thought the prices were a bit on the high side but I decided to give them a try anyway. Talk about a mistake! After they arrived, I was extremely disappointed by the quality, especially considering the price I paid. Given the high price tag for a basic silk screened t-shirt, I would have anticipated a decent quality shirt, like the US-made ones you get from Black Rifle Coffee Company for that price (or less). Instead, I received three shirts, each from a different company in a third world country. As such, despite ordering all three shirts in "Large," the sizing of each shirt was varied widely. Two of the shirts had a very rough texture and all three featured poor quality collars - the type that stretch out and sag after a few washes. Overall, they reminded me of the cheap Hanes or Fruit of the Loom silk screened shirts sold at Walmart... very disappointing. I contacted the company via email stating that I would like to return the shirts based on my perceived quality quality of the product. The response I received from an employee who refused to provide their name was less than professional. Clearly, my concerns about the poor quality struck a nerve. Rather than take my explanation for why I wanted to return my purchase as constructive criticism, they got defensive. When I asked for their name, they refused, instead simply stating that they were the "manager." When I then asked to correspond with the owner, they immediately ceased all communication. Bottom line, this place peddles uncreative designs on super cheap clothing for a considerable markup. If that's you're thing - cool. Just don't expect decent quality goods or customer service.

    Bender Apparel - screen_printing_tshirt_printing - Updated August 2026

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