Hearnes Jewelry is truly a blessing. They offer fair pricing, excellent workmanship on repairs, and…read moremost of all, such attentive and genuinely caring service. While waiting for a repair, I happened to see the most beautiful necklace, a delicate diamond cross with a small diamond cluster beside it. I instantly felt drawn to it. It reminded me of the Trinity: the cross representing the Son, the cluster as the Holy Spirit, and the "love" necklace I was already wearing symbolizing the Father's love. It felt like the perfect way to carry a reminder of God's presence, three in one, close to my heart. The necklace was just a little more than the birthday money I had, and I wasn't sure it would work out. But when I shared how meaningful it was to me, Jay was so loving and kind. I could tell he genuinely wanted to make me happy. He offered it to me for exactly the amount I had received for my birthday, and I was so touched by his warmth and generosity. I also asked if they would combine my "love" necklace with the cross and cluster into one piece, and Audrey did so with such grace, without charging anything extra. That simple act of care meant the world to me. It's rare to find a business with not only excellence in their craft, but also a true sense of community and compassion. The final piece is more than jewelry; it's a reflection of my faith and a daily reminder of God's love. I'm so thankful the Lord led me to Hearnes. I can't recommend them enough to anyone who values beauty, meaning, and people who truly care. Thank you!

This family business is the BEST of the best . They are so personable,honest to a fault and always…read moreaccommodating! I trust them and have for 50 years. So good seeing you yesterday ! Chips mom.. Jan Penfield

Took a ring in to see what they would offer me for it, I have an evaluation report saying it's…read moreworth $6,000, they offered me $800. Totally tried ripping me off. Glad I know what I had and didn't take their offer.

Very personal service. A real jeweler! They can often repair while you wait. No "we have to mail it…read moreoff".

It has lots of local artists represented here - from pottery, cards, plaques, Christmas and Hanukah…read moreitems. The prices range from medium to high. Take a peak and see what they have. You just might find something!

This is one of the best American craft galleries in America. From blown glass and ceramics to…read morejewelry paintings and gifts. The store is full of great treasures to remind you of why North Carolina art and culture is so special.

We wondered in here because the sunflower caught my attention. It's typical of most stores in this…read morearea but good typical not boring typical. They have beautiful jewelry and unique decor. The prices are fair and the employee was helpful and nice.

Great merchandise, especially the jewelry that hosted the Larimar stones from the Dominican…read moreRepublic. Quaint New Bern boutique. A must visit while in this town. Super gifts for friends and loved ones! The 3mployee that assisted us while shopping was a plethora of knowledge about all things in and out of the shop.

We have been Zales customers since 1993, but today may have ended that. We are new to North…read moreCarolina but have dealt with Zales in two other states with absolutely no problems. Today, we went into a local Zales to submit two diamond rings for inspections as per the agreement on our Diamond Bonds. When we walked into the store, the clerk was behind the glass talking with another employee, so we waited patiently. While we were waiting, another customer entered the store, and the employee immediately left her conversation to help him. After she was done helping him, she turned to us and asked what she could do for us. We presented two rings for inspection, and she began the cleaning and inspection process without saying a word to us. Before the inspection was over, she turned to her coworker and told her to finish our paperwork. She stated that we didn't have a physical copy of our diamond bonds, so she would need to look it up. I did, however, have the physical copy. She had just never asked me. She finished the inspection, and without a word held the rings out for us to retrieve. My wife reached out for the rings, but instead of handing them to her she wordlessly dropped them into my wife's hands. The other clerk finished the paperwork and gave us a receipt, but neither of them told us the result of the inspection. This experience is the first time in New Bern we have felt unwelcome. The store was not busy, so I am unsure why we received such brusque service. It is the Christmas season, but neither person offered to show us any jewelry (probably the reason for the bi-yearly checks in the first place). We are a biracial couple, so we have experienced this type of treatment in other areas in the past, but it's the first since arriving here in July. All of this simply means we will likely make our jewelry purchases elsewhere in the future.

Thank you, Zales--New Bern Mall. I am grateful to Camille Whitmer for finding the loose stone in my…read moreheirloom ring. She not only pointed this out to me, thereby preventing me from losing this sentimental gem, but she also safely stored my jewelry in a box and an easy-to-carry bag so that I could get it back home without any disappointing mishaps. All of this service was provided complimentary. Thank you for caring more about the customer than the monetary gain from a repair.

Super cute antique store in New Bern with lots to look at. They had a nice variety of furniture and…read moreKnick knacks and was nicely decorated and organized. The staff were nice and let us browse. Ample parking lot too!

Awesome well arranged store. There is something for everyone! The prices were reasonable and the…read morestaff is super friendly.

Been in multiple different times they played with their words to avoid warranty coverage. Didn't…read moredocument inspections which voided warranty. Every time I've been in they come up with something to avoid keeping their promises.

Not helpful at all, "workers" just were standing there talking to each other. Didn't even receive a…read morehello.

Fun risque stuff that is perfect gifts when you're looking for something perhaps a little off…read morecolor. Or on color. Or just something unique that probably isn't going to show up in your search results. You need a rubber chicken. Or a glow-in-the-dark alien. Or a raccoon bobble head. Funny socks. Funny metal signs. Yeah, all that and a lot more. [Review 18895 overall - 3379 in North Carolina - 2418 of 2022.]

This is one of my favorite little stores to go into in the cute downtown area. They also host he…read moreNewbern Ghost tours and you can get tickets here. I always find fun things to take home here. Of course they have awesome Halloween stuff this time of year as well!

I would like to return. Dress is cute but too big. Can't see that this site will return. I'll not…read morebe ordering again.

Bad experience for Juliette Boutique's online orders-I wear a size 13 in the US, and they advertise…read moreto buy their shoe in the European size 43- it turns out that size 43 is only a size 12 in the US. I have spent a lot of time trying to return the package, I wish I had known the product came from Korea-they won't let me return the package to a US location, but offered me a 30%refund, I am out 70 bucks total. DONT BUY FROM THIS COMPANY ONLINE OR YOU WILL LEARN THE HARD WAY, JUST LIKE I DID.