i called and asked to see a two bed / two bath unit. i spoke to someone on Wednesday and made an…read moreappointment to see it. I arrived and waited outside the restaurant the asked me to wait at. someone finally showed up and said they had a unit to show me. we get to the door and they look up the stairs and said someone was cleaning it and wouldn't show me the apartment. if you don't have a unit to show someone then why bother telling them you have one to show. literal waste of time ! the property management company seriously needs to get better or at least on the same page before making appointments in the future. Then I call to talk to someone in the leasing office and explain the situation and there was nothing but laughing and you could tell that Sydney the person I spoke with didn't seem to really care that a mistake was made and gave a half ass apology. If this is how you treat new people who would ever want to live in a place like this ?

I highly recommend Nobay Apartments. The layout is amazing and the staff is very accommodating. If…read moreyou are thinking about securing a place at Nobay Apartments ask for Jessica. She's is by far the best rental property manager I ever rented under. Great place, location and friendly neighborhood. Recommend by shavis Clark-

Bryan is awesome! friendly and so helpful around the…read morebuilding! takes care of all of us!!

Renter, BEWARE! Everything they do is manual and tracked on paper. We booked the space two months…read moreout with the confirmation that it was available only to arrive day of to set up and discover it was being used by another group that the staff said had booked their event one month before we booked ours. Staff says they didn't realize until the other party showed up day of, but I just don't see how that's possible. They wound up setting us up in the lobby - no fridges/freezers, no microwave, no counter space for prep, no lake view, no patio, NO AIR CONDITIONING. They did bring out two pieces of portable equipment that were supposed to be A/C units, but they just blew the hot air around. Outside was literally cooler than the lobby. Our $220 cake was dropping flowers before we ever cut into it. This was a once-in-a-lifetime event - shower for my daughter's first baby. We couldn't reschedule since a number of the guests were traveling by car for several hours or even by plane from a few states away many of whom had already arrived in town Insult to injury- they still charged us $250 that they refused to return after multiple requests from us. They said that when they called my daughter to inform her of the snafu, they made the $250 offer, and she agreed to it over the phone. They kept telling us she had a "choice," but really it wasn't a choice. They had her over a barrel. She explained to me that she said "I guess so, but I need to think about it." They also cited that we used their resources - facility, chairs, tables, labor. The labor also wasn't a choice as they were already moving what we needed into place before we arrived for setup. The property manager told me that $250 was completely random. Be careful!

What a great realtor! John was great in helping my family finding their home! Very helpful and…read moreknowledge. Showed them several homes. John was very patient with the several questions that they asked and had and always calmed their anxiety down during the stressful time of buying the house...I highly recommend John in your home searching, whether in buying or selling your home. You will not be disappointed...

This company has the rudest employees with terrible phone etiquette. They don't let you talk and…read morethey don't listen when you do.

Kevin Smith 50 reviews·18 photos…read more WOW, this owner, Denise, has a HORRIBLE attitude and poor customer service! I have a closing set for Monday next week (today is Wednesday, and Thursday is July 4th, so offices are closed), I am asking for the number that will be required to bring to closing. She tells me that there is an issue with title to the mobile home. I can understand that, but that is the sellers responsibility. I asked her 3 times, assuming that things get resolved and we still close Monday, what number will I need to bring? (I have still not been provided a good faith estimate thus far). I have no idea what the closing costs will be AT ALL! She's worried about prorations if we don't close Monday. I explained to her that I am not concerned with that. Again I asked her for the number for Monday if all goes as planned. She said she will get it to me as soon as she can, and I told her I am not aware of her capabilities (Although I'm sure it's just a few clicks of her computer at this point) so when should I expect it, and she said "I don't know." As if this was her first day on the job, yet she's the owner! I'm just wanting to get my finances in line (cash purchase, no financing.) After pressing again, she finally said within 2 hours. Not to mention the ENTIRE conversation, when I was speaking she cut me off MULTIPLE times in the middle of me talking. There are OVER 300 title companies in Lakeland FL alone, so please choose wisely, there has to be a better one that this (There is, I've used many others before.)

Officially moved out of our unit after almost 3 years there. Honestly one of the best places I have…read moreever lived. I had a few work orders over the years and they were almost all completed the same exact day when possible. The grounds are constantly kept up and look amazing. Felt very safe and secure here. Moving out was a pleasure - We had a small misunderstanding about the contracted move out date vs what I was told verbally (last months rent owed - etc) but after speaking to the amazing lady in accounting Jeannie - we were able to get it resolved and I ended up getting my full security deposit refunded. I am sad to leave this unit but work did require me to locate. Will definitely recommend Carlton Arms North Lakeland to anyone in the area. The rent is much cheaper than other areas, grounds & pools are amazing and the staff is just excellent. Thanks again! - Joshua G

We originally applied for an apartment on 8/10/2026 and the next day got the approval for the…read moreapartment. They approved me and my fiancé. We had 24 hours to pay for the deposit and due to the way, we get paid we could not make the payment in 24hrs. We reapplied as Erica asked us to and repaid applications fees. I left Erica who was the leasing agent messages after message and never spoke with Erica but surprisingly I get a call from Mrs. D stating we are denied due to background check. The same background check was pulled 1 week ago and we were approved. Someone dropped the ball. Mrs. D said her manager Chris would call me and he never did. Mrs. D said we need to contact the leasing company that runs the reports all to be told that the apartment complex is the ones that make the final decision. I called again today to speak to a manager, and Corey answered the phone said he would give him another message. Paying $100 all over to reapply to be told we are denied is very frustrating and unfair. Nothing has changed on either background in one week. I was referred by a resident and at this point I would not do business with them ever again. They are covering up for someone who did not do their job correctly. Worse experience and very unprofessional.

Jen was top notch and a pleasure to work with. We loved working with her so much when we bought our…read morelast home that we went back to work with her for our current home.

We walked in without an appointment and asked about possibly qualifying for a home. From that…read moremoment on we were treated with the most respect. It starts with Bernice at the front desk, she is warm and welcoming. Then Autumn and Regina helped us through the approval process. They were awesome and even approved us for more than what we were asking for. We got direct cellphone numbers and emails for them. When i had questions Autumn was awesome at communicating in a quick manner. Then we met Holly, Holly is a doll. She helped us on the financial end and insurance binding. At one point I was stressed and Holly sat and took my rant. (I am sorry) We ended up figuring it out. Financing a home can be very stressful but I knew we were in good hands with ALM. I highly recommend you check them out. We were given grief by the banks and yesterday we signed with ALM purchasing our new home! They are located on the 3rd floor of the Citizen's Bank downtown.

I work for SVN Saunders Ralston Dantzler and have to say it is an impressive company with very…read moreknowledgeable and nice people. I am a commercial real estate broker in their Orlando Fl office.

I called in to Arbor Glenn Apartments to ask about availability. I spoke with a really nice staff…read moremember her name was Amaliza Laport. She was very nice over the phone. Took her time explain prices and what's availabl. I'm considering making some time off for a tour. thanks for having wonderful staff.

We have had a wonderful living experience so far, we have had a great interaction with the new…read moremaintenance team, our kiddos love the waterfall at the pool. We plan to renew our lease again soon!