There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

This company has provided excellent service for our company!…read more The quality of work has been awesome compared to previous commercial cleaning companies. Debbie Thompkins is extremely accommodating and a joy to work with. The quality of work and the cost of Jani-One's service is competitive in today's market. I would happy to recommend Jani-One to any company!

This company is kind and very considerate. They are always on the lookout for the building, and if…read moreanything is ever out of place, they will always contact you and let you know. The building has always been in tiptop shape! Thank you so much for all you do!

Chem-Dry responded to my Yelp inquiry promptly and communicated easily through electronic…read moremessaging. They were able to schedule quickly and arrived promptly. Cody was pleasant and professional. He listened and provided the best option and cost. He completed the work as promised. I would use this company again without hesitation.

I used their service on 2/20/2015…read more The cleaning job was okay, but the protector that is left behind creates an oily, chemical film that never seems to go away. Touching the carpet, your skin is covered in it and it smells bad. Worse, you leave footprints when moving off the carpet and onto laminate. I paid over $300 dollars to have this done to my carpet. I'm fairly certain the "special protectant" that you pay extra for is the culprit, but I am not certain. It could be the other stuff that they use when they are scrubbing. I only know that the carpet in the house that I bought did not have this problem for the first several months after I moved in. I had the carpet cleaned because the previous owner had dogs who tracked in mud. After vacuuming today, the nasty smell of the chemicals is present. I am using rug runners to cover the carpeted areas until I can get the underlying carpet replaced. I've lived with this for several months because I cannot afford to replace the carpet and was hoping that with enough vacuuming, the special protectant would go away. Worse, the protectant got into the seam between my laminate and carpet, causing it to swell and explode after rotting. The oily residue will settle out after awhile, but when you vacuum, the roller brush will bring it back to the surface again and the oily footprints will begin appearing all over the house. I'm considering replacing my carpet if I am not able to remove the unpleasant residue using a carpet cleaning rental with water only. The company bills itself as pet safe, but I have pets who like to lay on the carpet and I'm not at all confident that the oily residue that gets on them is healthy.