I was spending the day in Florence. My go-to threader is out of town. I have been struggling with…read morefinding someone who can meet my expectations. I looked over the reviews and decided to try this place out. The GPS doesn't take you right to the complex--it actually instructs you to turn off a few hounded feet early. Luckily, we saw a large sign in front of the actual location near the road. I signed in and a young lady came in from outside. She asked me if I was there for eyebrows and I said yes; then she told me she would be with me in a few minutes. Inside is pretty--with a white and purple theme. There are two couches and a table with magazines. There's a tv on the wall but it was showing a tutorial of a hair style. It's clean and well lit but it was a tad hot. It would've been great if the thermostat was set a few degrees lower. They also have a coffee machine and water which is a great added touch. She was kind and we made small talk. I was very specific with what I asked for--I wanted to keep as much fullness as possible. While my eyebrows are nice, I'm not a huge fan of them. They are thinner than what I prefer. Ugh! ...now I must wait another 3-4 weeks to try again. On the bright side, eyebrow threading is only $10.

Overall Great Quality Service And Good Pricing. However My Best Friend Got Individuals And They…read moreLooked Like Strips And She Fell Asleep And When She Woke Her Eyes Were Swollen. I Had No Problems However I Did Not Like The Fact That They Hadn't Washed Their Hands Before Touching Our Faces. However The Eyebrow Service Was Very Good.

0 out of 0 in the current owners and their attitudes not only towards me but their employees. I can…read morenot believe it went from a gold level studio under its pervious ownership and the current owner has ran a business straight into the ground. More women need to call corporate and complain because they even treat their employees horribly. Know any area around FLORENCE or all the way to LA, CA should shop with Leighs Merle Norman in Lake City, SC. She mails you your products directly , her customer service, and work ethic is exactly how the business got started by a woman with vision in her kitchen. My hope and goal in writing this review is that corporate takes it seriously when a customer spends as much as I do at a studio and have since I was 16 and now about to be 42 they need to really go in and rethink who is owning their franchise. I wish the current owners well but not in owning a studio who the original dream and mission of Merle was started on.

Merle Norman in Florence is a beautiful studio . You will love the friendly and knowledgeable…read morebeauty consultants they really take the time and listen to your skincare and makeup concerns . You will leave feeling so glad you decided to choose Merle Norman in Florence !!! Just ask for one of their free express facials !!! So relaxing !!!

Great staff, super helpful and dedicated to happy customers. Our girls changed their colors a few…read moretimes and the team just rolled with it. Love our nails.

The staff is very friendly and it's a cute atmosphere, but I have a serious problem with how fast…read moreand sloppy they do their services. This was my second time getting a pedicure from them before a vacation and after I left, the polish was peeling off of my toe nails within an hour. I'm all about giving second chances, but I will not be returning.

WORST EVER !!! Stylist had no clue what she was doing. Did a 30 minute consultation explained that…read moreI wanted to get low lites removed, she used 10 volume developer!!! That only deposits, it doesn't lift anything!!! Will NEVER go back : (

A great group of hair stylists very professional Kaila…read moreTurberville never ceases to amaze me very creative she has been doing my hair for a long time !!!!! A very welcoming atmosphere from all

The first time here got a nail filled by Tom. He was gentle and did a great job. Got a pedicure by…read moreYuki she was gentle and did a great job, too! I'm happy I chose this place. Prices are fair. Clean, and they have lots of booths for nail work and massage chairs for pedicures. Staff are all very nice and easy to communicate with. Definitely thee place to get pampered

It all depends on who you get. Some are good with nails. Others are good with feet. Overall, I…read morewould probably use them again.

I was very scared to go out of my comfort zone & get hair dyed & highlighted.But in the end Patsy…read moreis a miracle worker.Absolutely what i was wanting.I do not have to search in future.She is Awesome & now my permanent stylist.Highly recommend.Everyone was friendly & made me feel comfortable.

I am blown away with how my hair turned out! Had been growing it out for about a year, I was…read moredefinitely ready for a change. I was able to get a same day appointment which was a plus! Kaylyn was the one who did my hair and she absolutely killed it! I showed her how I wanted it and she delivered! Will be returning when it's time to get a touch up!