It was my first time going to Dunn Edwards and I brought in a small paint chip hoping to get it…read morematched. Carmelo greeted me very politely and let me know it might be too small, but he still took the time to see what he could do. He spent about 10 minutes carefully working on matching the color and also helped me pick up all the essentials I needed for painting. The reason I'm writing this review is because it's not easy these days to find someone with that level of patience and willingness to genuinely help a customer. Carmelo went above and beyond, and it really stood out to me. Dunn Edwards is very lucky to have him on their team.

Amazing customer service Evelyn help out as soon as we step in the store seen our vision. Sebastian…read moreaslo had great input thanks

I must say that on April 8, 2026 I had the best service experience at this location by a young man…read moreAfrican-American young man named Jock I believe that's how it's spelt paint department. I believe I'm in a wheelchair. I couldn't find a certain paint young man said if you can come I can match it for you. He came out to the car. Took my paint matched. It helped me get the things I needed and brought it out to me with the biggest smile and a firm handshake. I know because they're supposed to give us the best of customer service, but I believe this young man went on and beyond it made me so very happy. I definitely will be coming back hasslefree you let them know your needs and they're there to serve you.

Joc Smith was beyond and above - the best customer service I've ever had!!! I will always come to…read morethis location now. Best of the best.

I went in and I got excellent customer service by J. J meet me head on answered all my questions…read more Javier whipped up the exact colors I desired. I highly recommend their services and quality of plaster. Professional, fast service, and quality.

I was so impressed that they could customize colors and put them in spray cans. .. I don't have…read moreanything else to say except for that I need to have 85 characters in order to complete this review so I hope that's enough or I'll just delete it. Silly rules. lol

After getting the a color that looked really off from another BM retailer, came in and the guy…read morematched it to their color card. Didnt even get anything (as per their advice). shout out to Tali for the matching and knowledge.

Great service. Very patient and accommodating. Would definitely go back…read more The woman behind the counter, I didn't catch her name, was very helpful.

Wonderful company outstanding customer service thank you so much Sherwin-Williams for treating me…read morewith respect and kindness I will definitely always recommend Sherwin-Williams

Terrible service. Constantly out of what I need. Do yourself a favor and go to another company for…read morepaint.

Vidal was really patient and went out of his way to help me. I'll definitely be ordering from this…read morestore again. The team is professional and very welcoming. The guy with the long hair was also nice and helful.

A quick and easy process on getting some paint for my bedroom. I was looking at different colors to…read morechoose from online and found the one I like. Sherwin Williams was the place that had the color so I went to this location to get my paint. The parking lot is pretty small but during covid time, there was barely anyone there. When I walked in, I was the only customer and the employee working there was very helpful. He asked a lot of questions of what color I wanted, how long I would like the paint to last for and etc. He also took the time to explain each option that I can choose from. After going through the whole questionnaires, he went to build my paint in the can and the whole process took about like 3 minutes to finish. I can't wait to see how the color look on my wall. I got the Aracia Haze SW 9132 semi gloss for my bedroom.

Not sure if I would recommend this place…read more there was a homeless man in the front of the store yelling nonstop when we were at the store. It was kind of scary! Service was somewhat lousy. The rep still get my order wrong even though we repeatedly stated that we wanted 3 gallons in one color and 2 gallons in another color. He almost gave us 5 gallons of just one color. The manager guy has to take over our order. Plus, it took over an hour just to get our paint supplies and we came when there was no one there!

Great service by Nathaniel. Went there a couple times and never had to wait long. They offer help…read morein case you have questions & told me about the deals happing soon so I could save $. There was a color I had in mind and they mixed a few colors around and it came out even better. Lots of colors to choose from.

Dionne is the absolute best! She helped us find the perfect paint for our new home. She helped us…read morefind finalist that we took home and then were able to pick a great color for us. She then helped us decide on the paint type. Everyone needs to ask for her when looking to paint your house.

Any place that doesn't want you calling, doesn't want your business…read more Why would I drive across town just to find out they don't have what I need, or are closed for a holiday that some recognize and some business do not? I bought paint there and lots of it. Seems I should be able to call to see if they can make me some more touch up paint of the same exact color. But if the only phone number they make available is one that will not provide you the option to talk with someone (and make it obvious), then they are essentially saying they don't care about your business.

Went very well here Placed an order and guys outside loaded…read moremy truck with plywood and lumber GT was a huge help Thanks again Man!!! Inside crew very helpful I recommend this place over Home Depot for Lumber

These guys were great! Helped me find exactly what I needed. They will definitely point you in the…read moreright direction if they don't have what you're looking for.

Very unprofessional Never sent me any of my statements that…read moreI needed once asked That's why their Baldwin park store closed smh

Great service ! Staff is knowledgeable and friendly . Everyone knows they are talking about and are…read morehelpful