Easy access and parking. Wait times are not terribly long. Have just been frustrated with their…read morenew technology portal. It's made it so the doctor was not receiving messages to communicate with me about some urgent health issues. That glitch messed up a whole lot of things on my end. It's all up and running and working now, but it was not a fun moment to go through when they were doing that transition. Otherwise just like typical clinics, the place is clean. Sometimes busy sometimes not. They are fairly efficient at getting people checked in for their appointments.

I have been going there for over 20 years. I have seen several doctors there and all have been…read moregreat.

My PCP is Mark Taylor and both my husband and I have excellent service with him and his medical…read moreassistants! Yes, there was that time when the front desk paid more attention to the person on the phone than to me

Dr. Duggal is a prima donna. One is constantly on eggshells around him. You never can know when he…read moreis going to be in a good mood or a bad mood. If he is in a good mood, he will listen to you and treat you. If not, he will punish you by not providing adequate care.

He charged me 2K out of pocket, to become his patient, to show I was serious (turns out that is…read morehighly illegal). He scared me whenever I had an appointment and I dreaded every appointment with him, but was my only option at the time. He insulted me in ways that messed with my self esteem on levels he will never understand. He also would make me sit in his office for hours after my scheduled appointment. I did not realize until reading the charges that it was because he was molesting other patients. He also put me on a LOA from my work due to depressipn, but he also double billed my insurance in addition to the Aetna claim I made (also highly illegal), making my scheduled short term disability payments I was expecting to receive void and I came very close to losing my house. When calling his office to fix the issue, he had lost his license and unable to act as a DR or communicate with my insurance company in any way. He made a very negative impact on my life, when I needed a good DR at the most. I pray he is never never able to prey on patients again. Hope you read this and understand the impacts of your actions Duggal.

Please note: The doctors here are nice and professional. Facility is clean. Unfortunately, the…read morepeople who answer the phones and set appointments are disgustingly dumb. I called after work yesterday (4:40PM, Wednesday) and asked about setting an appointment for my yearly physical. While I dread the inevitable PAP smear, I'd totally deal with a little bit of discomfort to make sure my lady-parts are working like they should. I had visited their clinic last year, had my physical and the year mark was coming up so I thought I'd set the appointment early before my children's summer activities kicked into gear. I spoke with an older lady on the phone, asked to set an appointment for my yearly physical and asked what times were available, preferrably as soon as she can get me in. She told me the soonest appointment she can set for my physical was Thursday at 8:30am. I asked if there was anything else closer to the end of the business day and unfortunately, no there isn't. Great. I asked if there was anything available closer to the lunch hour and she said Friday at 11:30am. She asked me if I wanted to set the physical for that date/time but I told her I needed to check with my job first to make sure I had some time off for it. I told her I'd call back tomorrow to set the appointment, asked for her direct line and she told me anyone would be able to set the appointment for me. I called back today (Thursday), after getting the thumbs up from work to set the appointment. I get this snide receptionist who says there isn't an opening on Friday at 11:30am. I tell her about my situation, how I spoke with some older lady yesterday and she gave me available appointments for the physical, etc. She scoffs and says "sorry no, there aren't any physicals available at that time". OK! So.. Long story short, we had a circular conversation about what I was told when I called in yesterday and how it wasn't her problem that I was told that since SHE didn't tell me that information herself. She asked me who I spoke to and I told her I never got the lady's name because I didn't think I'd have to defend myself and the information I was given the following day. The best part? I asked her to find out who I spoke with so she said she'd ask around. She put me on hold for a few minutes, came back on the line and said "sorry you misunderstood the information that was given to you". Excuse me? She goes on to say that the lady I spoke to said there was an "opening" for Friday at 11:30am but it wasn't an opening for a PHYSICAL... So let me get this straight, I ask to set an appointment for a physical, I am given the dates and times for supposed available appointments for a physical and the following day I'm told that the date/time given was an "opening", but not an "opening" for a physical? What good would that appointment be to me? I mean, seriously. A little common sense here. I'm pretty sure people who call to set an appointment for a physical expect to be given available appointment times for....A PHYSICAL! I am VERY disappointed with the way the situation turned out. It doesn't take rocket science to see how ridiculous this whole scenario was. Given the lack of knowledge and common sense, she could have at least offered to work with me to set another appointment or at the VERY least own up to THEIR mistake instead of pointing the finger at me and saying "I misunderstood". Like I said, the doctors here are nice enough, but they should really consider re-training or re-hiring some competent and friendly people at the front desk. These are the faces and personalities who deal with the doctors' patients day-in and day-out. It's poor practice to have a horrible conversation with a patient then try to interject with a "well you NEED to be seen anyway so you'll NEED to set an appointment for your physical." While I may "need" to be seen by a doctor for my yearly check-up, I certainly do not "NEED" to do that with your clinic.

Note: Be positive your appointment is confirmed and check the day prior. This office has a history…read moreof dropping appointments. It happened to me and two of my friends. *** New Patient Notice *** Notice for New patience: You will be billed a base fee of no less than $297.00 for seeing doctors in this group (Harrison Health Partners). No matter how much time you spend with the doctor and what your medical concerns are, you will be billed the "New Patient" fee of $297.00 plus any applicable procedures performed (code 99204). I spent 30 minutes with the doctor Billed $297.00 = $9.90 per minute. A friend spent 75 minutes with the doctor Billed $297.00 = 3.96 per minute (prior week, a serious concern) This was confirmed by the Billing Manager. I would not be as upset had set fee this been disclosed. I feel like I paid for time other patients spend with doctors........... This is a primary example of why we have out of control medical costs. This is outrageous! Please note this is no reflection on the care received.

Dr. Bechtold is by far the best primary care physician that I've had. He's kind, intelligent, and…read moreknowledgeable about any issue I bring up, offering an insightful response that I can understand. His suggestions have always helped me to live a better quality of life.

Dr. Bechtold is far and away the best primary care physician I have ever had. Not even a close…read morecontest. Each time I see him, he treats my visit as if it's the only thing on his schedule. Zero rush, answers all my questions, and most importantly, provides immense education and insight. I learn something new every single visit. I waited a full year to get in for my first appointment with him and completely understand why. He is incredible and I'm so grateful for such excellent care. Worth the wait! Aside from his care, clinic staff is fantastic and the building is new and beautiful. Parking is always easy. Lab and various specialties are also on-site for convenience. I love this place, honestly.

Dr. Yan was good and his pulmonary associate did a great follow-up with me getting me the correct…read moreequipment for me to use and tracking the performance of the machine as well as my usage. The office check-in went very well also with pleasant results.

Dr. Yan was thorough and made me feel comfortable. Explained things very well. It's was a pleasant…read moreexperience from the receptionist, Medical assistant , Dr Yan to the check.