Amazing results from Dr Estrovich. I took my mother here and front start to finish, real…read moreprofessional practice. She had both eyes surgically managed with the new top of the line lenses and she could not be happier. Great results and as long as my mother is happy, it makes my life happy. Great job everyone.

Been seeing him for a while. Made in appointment, went in , just to be told by a very rude…read moresecretary that our insurance is no longer acceptable. she was like so confused that I wasn't clear what she was saying. I explained I have two insurances because of this issue, she told me doesn't matter. She would not look at my other insurance card. Going to Cleveland clinic Cole eye center .

When I first went to North Coast Eye Surgery I was a little bit nervous not knowing what to expect…read more I found that Dr.Berger's staff is very courteous, friendly and helpful. Dr. Berger provides a thorough eye exam and is professional in every way. I am extremely grateful that Dr.Berger performed both of my cataract surgeries and that both of these procedures were performed by such a qualified, caring and professional physician. I highly recommend North Coast Eye Surgery with Dr. Berger!!! R.Hess

From the owner: Ravi Berger is a concerned and caring ophthalmologist serving the communities of Cleveland, OH.read more

I will never return to this place. I had Dr. Schartman and he was less than helpful. I wanted to…read moreknow about the drug he would be using to inject into my eye. He dismissively said that he did not have the time to talk me into the shot. Then he said get the shot or go blind. He then stormed out of the room. One of their supervisors came into the room and allowed me to question her. He then came back in to give me the shot. Again very dismissive. I saw him for maybe 5 minutes total. I ended up in the emergency room with a BP of 259/159. It took more than 6 hours to get it back to a reasonable reading. The fact that this is one of the side effects of this drug I had to look up on my own.

I never worry about my visits here because everybody treats me like family when I'm there! All the…read moreworkers are so sweet and have a sense of humor which makes visits more bearable. Highly recommend this place!

I've been a patient of Dr. Zanoudakis for something like 8 or 10 years now. I am more than…read moresatisfied with his practice. He and the rest of the staff are professionals who treat me with courtesy and respect. I will continue to trust my optical needs to Dr. Z!

Most knowledgable and caring doctors and staff. I wouldn't trust my eyes to anyone else!read more

Extremely surprised at the positive reviews. It's possible my experience is not the norm, but it…read morewas very stressful. Was not able to schedule a flow up. The doctor would not answer any questions. The person who helped me select frames was not polite and acted like I was stupid when I asked basic questions about pricing and my insurance. Receptionist was rude on the phone. They also took a 5 day vacation for Labor Day? Will absolutely being making the switch back to my family optometrist and make the hour long drive as it was clearly worth it. Hoping this is not a normal experience. I have never left a negative review at any doctors office before in my life. The experience was that bad.

While I really do like Dr. Dowd and his staff at the office, the care I receive from the doctor as…read morewell as the convenience of location, I can only give 2 stars. After eye exams are complete, you are required to make payment before you leave. I questioned why it would not go through my insurance, and was told I only have a co-pay. Flash forward two weeks later, I received my insurance claim showing what they covered and how much I owe out of pocket. A difference of $105!!! Huge difference!! I call the office to question that and was referred to another number for billing questions. I was told they had not yet received the payment from my insurance and I could call back in a week or so if I didn't get my reimbursement. A second call to billing 3 weeks later, I was told they have not received the insurance payment and to call back in August (a month and a half down the road, my insurance sent them a check 5/26). I questioned why the office made me pay all upfront without sending to insurance and was told that some office staff don't know how to collect. So easy to take the money from the rip, yet a long and winded process to get my money back! My advice is if you want a good eye doctor, go see Dr. Dowd but DO NOT pay all upfront or you'll be in hounding them for a refund.