Giving a one-star rating because I'm required to give something. Otherwise, I wouldn't leave a…read morerating because I haven't worked with this business, yet. I sent in a website form/request for an appointment, including the waiver, two days ago and I've not been contacted. As a potential new customer, I expected to hear something by now. Website forms are in place as a tool to communicate. They should receive the same amount of attention as a phone call. I'll be moving on.

This is Levi's first time with Amber at Forever Whiskers. We had the best experience! Amber is so…read morefriendly and sweet. Levi did not want to leave. In fact, Levi escaped our home to run back in the van to leave with Amber. Levi is so much happier with his new haircut. My husband, kids, and I loved up on our boy! Thank you Amber!

I have befriended a once feral cat. Charles is now my best feline friend. He once possessed the…read moreattitude of a very agitated Tasmanian devil. He still sparks terror into the dog around every corner. He enjoys a rough brushing, like something out of a rugby match, but will not allow tummy touch. Awesome Paws and their ever patient staff tackled this treacherous underside with such grace and dignity that this once boss cat beast was a kitten in their hands. Charles and I highly recommend.

front desk staff was really rude when I was asking questions about their services. She had an…read moreattitude and sounded like she could not wait to get off of the phone.

Debbie, Sandy and "Uncle" Mark are absolutely the perfect grooming team! The moment I pulled in my…read moreparking spot, this team came out to greet my two fur-babies and took them right in, no wait and no cages. Our Doodles look beautiful!! We will definitely continue using this team for all our grooming needs. Highly recommend! :-)

Took my little Mia to see Sandy at Aanimal appeal and wow, she came out looking and smelling so…read moregood. Sandy did a fantastic job, bath, comb out, ears, feet, sanitary groom, face, the whole 9 yards. I will be making steady appointments for her from now on.

This is a mixed review. They do a good job here but need more staff. One staff member needs to work…read moreon communication skills and learning more about behavioral issues and how to address them. That said, I thought overall it was a good experience.

I've been taking Bowser here for a couple weeks now, and I've seen so much improvement in him…read moresince. I wanted him to socialize more, and not to have so much anxiety since his breed is so high strung .He gets excited as soon as I put his lease on because he knows where he's going! When he gets home he is so tired from a day of play! I know he is in good hands while he's there.

For over 15 years we have used the services of It's a dog's life. We have been overjoyed with the…read moreattention and care provided. We are grateful and spoiled by the flexibility and moments notice coverage, our crazy home schedule creates. We have had three dogs over this period, all at one time for several of those years and it was never any hinderance to what attention our dogs got, either as a home visit or boarding for a stay. We trust our dogs are treated as well by dogs life personnel as we would. We truly appreciate having them available. We recommend their services to all.

When we had booked a trip to Lake Tahoe last April, we never would have imagined we would have…read moregained a new pup (totaling 3) and also that we would have lost our in house dog sitter who we relied on for years. We found Barb, Sunni and Zach at It's a Dog's Life - and couldn't be happier! We really did not want to board our dogs for that amount of time so we hired these guys to in house sit. BEST DECISION EVER. Not only were we comfortable having our babies at home, but we also couldn't dream of better care. Everything went without a hitch, our dogs were well taken care of and super happy (so important to us). Thank you, Thank you, Thank you!!

The owner personally came out to review the situation and made a genuine effort to make things…read moreright. I truly appreciate the time and care taken--it meant a lot and showed real commitment to customer satisfaction. I booked grooming here for my Cavapoo while visiting Medina. Unfortunately, the experience was very disappointing and we will not be return customers. The appointment was postponed with less than 24 hours' notice and the price charged was higher than the rate listed online. The quality of grooming did not reflect the cost or professional standards I've experienced elsewhere. My dog came home with multiple clipper marks, noticeably uneven fur lengths, and paws and tail that were not evenly trimmed. Even basic finishing touches, like washing his feet, appeared to be missed. I would consider it a hack job. I paid for grooming but my dog was shaved. I paid and tipped before seeing him, but had I seen the results first, I would have raised my concerns immediately. Based on my experience, I cannot recommend this business for grooming services.

I've used them several times now. They have always contacted me quickly and more than once have…read morebeen able to arrive at a sooner date than scheduled. The groomers are professional and are great with my dog who can be a bit aggressive at times. Super convenient and the price is worth the convenience and quality.

Is a really busy day and everybody was so helpful. Actually took the time to try to help me figure…read moreout a coupon that was for a certain product that just didn't seem to make sense and they were very helpful

Tried to buy a bone shaped XL dog tag. No large sizes available in the store. Most of the items…read morewere missing. This is unacceptable for a pet store! Talked to some one in charge and they hesitated to respond. Then they finally said we will look into it. Thanks for nothing. No one gives a damn anymore about service

The staff make sure you are aware of all their policies and procedures and even met you drop in at…read moreany time for a tour right from the beginning. They even let you drop your dog off for the day as a complimentary trial. My dog smelt good the 1st time I picked her up (no grooming) and was even better after her last visit which included a bath and nail trim. She was very excited to go home but seemed comfortable when I dropped her off. Would definitely recommend this place to anyone looking for a reputable kennel and groomer. Very reasonable pricing too and all individualized one on one attention.

Horrible boarding facility. It smells like urine and feces. I supplied my own bed for my dog…read more When I picked him up his bed was packed with dried feces. His kennel was filthy. I would never recommend this place to anyone.

Caring, knowledgeable and trustworthy! I love Dr. Feeman. He takes great care of my pets, including…read morethe special care needed for Greyhounds.

I have now had two dogs go through their facility. They are fine but overpriced for general care…read more When it comes to critical care they are overpriced, have terrible communication and actually seem like the doctors avoided me. I had to request to talk. My first dog suffered prior to death due to a poor downplayed diagnosis. My second just last week had to be put down after another poor downplayed diagnosis which my dog was critical for anemia. Instead of sending me directly to the emergency room I got repeat x rays, blood tests and ulcer pills that did nothing but poor exit performance in my house. Once in the ER I was directed that it was to late and advised to put him down. He may not have been saved but they did not help having me sit around and wait 5 days until he was critical. Their actions were counter productive. Besides my lose I have to live with the fact I may have not done everything I could to save him. He was only 6. Do not depend on them for any critical care. (Utrasound $600, ER - $78).

I moved back to town and needed a groomer for my standard size (70#) Bernedoodle. This was my…read moresecond groomer and I (and the dog) are in LOVE. Jaeley does an amazing job and my pup loves her. The cut is always even; the dog is fluffy and fully dried; and drop off and pick up is a breeze.

Clip it Good has been by far my favorite groomer in all of Medina County!! My border collies have…read morebeen seeing Brittany and Company for almost four years!! We have had so many friends & neighbors compliment their healthy and shiny coats. Her grooming staff is kind, patient and hard working. Thankful for Clip it Good!!