This is Levi's first time with Amber at Forever Whiskers. We had the best experience! Amber is so…read morefriendly and sweet. Levi did not want to leave. In fact, Levi escaped our home to run back in the van to leave with Amber. Levi is so much happier with his new haircut. My husband, kids, and I loved up on our boy! Thank you Amber!

Owner came to my home in her impressive van and spent almost 2 hours grooming my English Golden. I…read morewanted the puppy cut = Fantastic results!!! 100% recommendation!!!

front desk staff was really rude when I was asking questions about their services. She had an…read moreattitude and sounded like she could not wait to get off of the phone.

I made an appointment for my cats to be groomed. They said the first available appointment was in…read morethree weeks. No problem, I made the appointment. I was then sent a list of rules that I had to sign. Among the rules was a $30 cancellation fee (less than 24 hrs notice). No problem, I signed the document and waited for the appointment. The day before the appointment I got a text to confirm and a reminder of the cancellation fee. I responded (Yes). A few hours later I got a call that they had to cancel my appointment (less than 24 hrs notice) and would call back to reschedule. They called the next evening to reschedule in 15 days. I asked if I would receive some sort of discount for them cancelling with less than 24 hrs notice. I was told she would have to talk to the owner and get back to me. It is now 9 days and I haven't been contacted. MY ADVICE, GO TO ANOTHER SHOP THAT WILL ADMIT THEIR FAILURES. PRIME EXAMPLE OF POOR CUSTOMER SERVICE.

Debbie, Sandy and "Uncle" Mark are absolutely the perfect grooming team! The moment I pulled in my…read moreparking spot, this team came out to greet my two fur-babies and took them right in, no wait and no cages. Our Doodles look beautiful!! We will definitely continue using this team for all our grooming needs. Highly recommend! :-)

Took my little Mia to see Sandy at Aanimal appeal and wow, she came out looking and smelling so…read moregood. Sandy did a fantastic job, bath, comb out, ears, feet, sanitary groom, face, the whole 9 yards. I will be making steady appointments for her from now on.

This is a mixed review. They do a good job here but need more staff. One staff member needs to work…read moreon communication skills and learning more about behavioral issues and how to address them. That said, I thought overall it was a good experience.

I've been taking Bowser here for a couple weeks now, and I've seen so much improvement in him…read moresince. I wanted him to socialize more, and not to have so much anxiety since his breed is so high strung .He gets excited as soon as I put his lease on because he knows where he's going! When he gets home he is so tired from a day of play! I know he is in good hands while he's there.

For over 15 years we have used the services of It's a dog's life. We have been overjoyed with the…read moreattention and care provided. We are grateful and spoiled by the flexibility and moments notice coverage, our crazy home schedule creates. We have had three dogs over this period, all at one time for several of those years and it was never any hinderance to what attention our dogs got, either as a home visit or boarding for a stay. We trust our dogs are treated as well by dogs life personnel as we would. We truly appreciate having them available. We recommend their services to all.

When we had booked a trip to Lake Tahoe last April, we never would have imagined we would have…read moregained a new pup (totaling 3) and also that we would have lost our in house dog sitter who we relied on for years. We found Barb, Sunni and Zach at It's a Dog's Life - and couldn't be happier! We really did not want to board our dogs for that amount of time so we hired these guys to in house sit. BEST DECISION EVER. Not only were we comfortable having our babies at home, but we also couldn't dream of better care. Everything went without a hitch, our dogs were well taken care of and super happy (so important to us). Thank you, Thank you, Thank you!!

The owner personally came out to review the situation and made a genuine effort to make things…read moreright. I truly appreciate the time and care taken--it meant a lot and showed real commitment to customer satisfaction. I booked grooming here for my Cavapoo while visiting Medina. Unfortunately, the experience was very disappointing and we will not be return customers. The appointment was postponed with less than 24 hours' notice and the price charged was higher than the rate listed online. The quality of grooming did not reflect the cost or professional standards I've experienced elsewhere. My dog came home with multiple clipper marks, noticeably uneven fur lengths, and paws and tail that were not evenly trimmed. Even basic finishing touches, like washing his feet, appeared to be missed. I would consider it a hack job. I paid for grooming but my dog was shaved. I paid and tipped before seeing him, but had I seen the results first, I would have raised my concerns immediately. Based on my experience, I cannot recommend this business for grooming services.

I've used them several times now. They have always contacted me quickly and more than once have…read morebeen able to arrive at a sooner date than scheduled. The groomers are professional and are great with my dog who can be a bit aggressive at times. Super convenient and the price is worth the convenience and quality.

Their grooming service is more than outstanding. And they…read morealways have what I need when the other big name store doesn't.

The staff is always helpful and the store always has a great selection of cat food…read more I live in Broadview Heights , Ohio, but only ever shop at the Medina, Ohio store.

The staff make sure you are aware of all their policies and procedures and even met you drop in at…read moreany time for a tour right from the beginning. They even let you drop your dog off for the day as a complimentary trial. My dog smelt good the 1st time I picked her up (no grooming) and was even better after her last visit which included a bath and nail trim. She was very excited to go home but seemed comfortable when I dropped her off. Would definitely recommend this place to anyone looking for a reputable kennel and groomer. Very reasonable pricing too and all individualized one on one attention.

Horrible boarding facility. It smells like urine and feces. I supplied my own bed for my dog…read more When I picked him up his bed was packed with dried feces. His kennel was filthy. I would never recommend this place to anyone.

I have now had two dogs go through their facility. They are fine but overpriced for general care…read more When it comes to critical care they are overpriced, have terrible communication and actually seem like the doctors avoided me. I had to request to talk. My first dog suffered prior to death due to a poor downplayed diagnosis. My second just last week had to be put down after another poor downplayed diagnosis which my dog was critical for anemia. Instead of sending me directly to the emergency room I got repeat x rays, blood tests and ulcer pills that did nothing but poor exit performance in my house. Once in the ER I was directed that it was to late and advised to put him down. He may not have been saved but they did not help having me sit around and wait 5 days until he was critical. Their actions were counter productive. Besides my lose I have to live with the fact I may have not done everything I could to save him. He was only 6. Do not depend on them for any critical care. (Utrasound $600, ER - $78).

I have been taking my pets here for the last 12 years. Price gauging has taken precedence over…read moreactual caring for their clients. A yearly visit for my dog cost me over $500 and that did not include a rabies vaccine. The EXACT same service with the EXACT same vaccines costs $260 at another Pet Vet Clinic here in Medina. I suggest you shop around for your pets' general healthcare needs.

i do not reccomend this daycare to anyone , i took my 15 month old doberman there that has i high…read moreplay drive but knows commands to behave. the people that work there lie to your face when you ask if there where any issues every time you pick your dog up and say no your dog is good , then you get a call from the owner saying she is a bad dog . and kicks you out with out warning even after you do as they request and drug your dog before she goes there.this ubsurd and was unnecessary to comprehend it just proves there is no training there on how to handle younger dogs

Place smells like urine and is dirty. Hopefully they'll be out of business soon so no other animals…read moreare subject to subpar amenities