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    Bennington Properties

    4.1 (49 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 3 months ago

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    Rigo T.

    This has been a long time coming! We stayed at one of the rental properties on vacation last year! As I look at booking our next adventure this summer, I'm reminded that I wanted to write this review. We are definitely visiting Sunriver this summer again, and of course we are using Bennington Properties once more. From the initial easy to use website to book, to the amazing and spectacular customer service, the super clean houses and accommodations, all the great activities near and in Sunriver,and finally the value of what you pay, for what you get is incredibly affordable. You get what you pay for and if dinky cheap dirty motels is what you want, well then have at it. Bennington Properties though, the people that work there are outstanding! From the owner to the staff in the office, and those in the field, everyone we met and spoke with was absolutely amazing! Thank you for our wonderful stay last time and we'll see you soon!

    That exploded while riding normally by a grown adult. No response on the fix.
    Kyle I.

    Update- Robert corrected the issue and was very gracious in dealing with the situation. I can tell you now I will be giving these folks a 2nd chance. The customer service Approach after the failures was top notch and one of a kind. Thank you Robert!! :) Updated to 4 stars for now. Will update to 5 after our next stay if things go well! Pretty much a let down. I will say the house itself wasn't bad and had a nice location but it all started upon arrival, we had no WiFi. Granted WiFi isn't normally a critical element but with covid, no pools and limited activities for the kids it was needed. After discovering the bad router we reported it and they had us call in our own ticket to the cable company. Fail! They gave us a credit at the local toy shop for kayaks and whatnot, but after all I did 5 hours on the phone with the cable company. And we still didn't get internet for 2 more days. And the credit doesn't really matter when they were sold out of everything except a canoe. At that point Bennington lost me. But then one of our bikes pedals exploded. Tried to call in a ticket. No response. Texted for support, no response. Overall I rather pay more via vrbo or another Property management company to ensure it's all done right.

    Every baseboard looks like this
    Saabrah S.

    "My sister who owns a home in Brasada Resort, urged us to try one of your rentals as they have used you guys a lot in the past. We had high hopes after spending over 1k$ to rent 2 tournament Lane. I reached out to your team to ask about earlier check in due to having 2 kids being on a long road trip and possibly arriving an hour or so earlier then your required check in time. I was told that due to covid extensive cleaning and sanitization was taking place between each guest and for that reason only 30 would be given for early arrival.... upon arrival there was a small amount of snow and patches of ice near the front door stairs. My son slipped 2x on these patches of ice at the bottom of the stairs. We entered the house and immediately noticed the strong Oder of Animal Urine and an overall musty smell. Having been traveling a long time we were eager to get the kids fed and put to bed. Upon sitting on the floor in the living room we noticed our legs were itching. Upon further inspection I noticed tons of animal hair and grime in the carpet, couches, pillows, and just about every surface. We opened the windows, and went to bed. In the morning my husband left for a business meeting so the kids and I did not have a car which was the plan. We planned to stay at the house and play in the coming snow, and have a good time while my husband was working for the day. As the day light came on to the house I began to notice the general dirty ness of the house. I sent my sister pictures and she was really surprised and said the properties they had stayed at through your management company has been pretty clean. I had to cover the floors with blankets to be able to let my kids sit on the floor and be able to play. The first blanket Iaid out had white globs of something all over it. Being limited on blankets I flipped it over and used the other side. The other blankets had various holes and stains but had to use what was available. Upon further inspection I began to notice the depth of the filth. We had to be careful not to use the fans due to the extreme amounts of grime and dirt hanging on each blade. We had to be careful not to make the dirt and dust fall off of the ledge above the dishes in the kitchen. My husband noticed the dirt ha going over the edges. At one point my son wanted to try the big jacuzzi tub in the upstairs master room. Seemed somewhat safe to do. He sat in the tub as we filled it. He wanted it to be hotter so I turned up the hot water which turned out to be too hot so I turned on the cold water to get the temperature right, When the handle of the cold water fell off. So scalding hot water was shooting out of the faucet with no way to neutralize it. After pulling him out of the tub and finally jimmy rigging the handle back on we got the cold water to come out more, but the plug in the tub didn't work to hold the water inside so we ended the bath experience. My son was playing on the bed while I was changing my 6m baby's diaper also on the bed, When my son points out a hanging rod wrapped woth old tape dangling just above our heads. Obviously this is very dangerous and needs to be fixed. You really shouldn't let people sleep on a bed where a metal rod is barely hanging above where people sleep. After looking in the downstairs master we noticed the general filth of the room, cobwebs all over the walls and ceiling, animal urine and hair imbedded in the carpets and all over the walls and baseboards. The bathrooms are all filthy, the walls in the house are covered with splatters and grime. This is a long time of build up. We're appalled you would let anyone stay here. The entire time has been spent making sure my kids don't touch this or don't touch that for fear of getting the filth on them. The air filter downstairs is covered in dust and grime. This is false advertising and had you shown picture of the real state of the house we wouldn't dream of staying here. We're wanting a full refund. We won't even discuss anything else. Unfortunately we're stuck here for our stay. It would be absolutely unreasonable to even ask someone to move to another property or go outside while you clean? This is absolutely unbelievable that you would allow anyone to rent this place. I'm certain this isn't the first time you've heard this so why not take care of this before? Even after reaching out after we arrived we got an automated message stating you didn't get messages until the following day. We're going to have to wash everything we brought when we get home because it's saturated in urine smell......We've been itching and my 6 month old has been sneezing and coughing.".......

    The owner reached out and admonished the shortcomings. I appreciate the honesty and I'm  thankful management cares enough to reach out.
    Naivasha S.

    For starters, I was planning a birthday getaway for my brother at Sunriver and I booked 2 Tournament Lane. Super excited to have a basketball hoop, approximately 2800 square footage, hot tub, game room in the garage, it was perfect! Staff was easy to book the room with and secure it with a deposit. Then the downfalls came shortly after. We were told about a month out, the stove was not working within the residence. Not a big deal at all but we were planning to be cooking throughout the weekend getaway. Bennington then supplied us with a portable stove to accommodate us. Still not a huge deal breaker because the house was easily going to make up for it. Less than 24 hours from when we are suppose to leave to Sunriver, I am told the air conditioning is not working. I inquired about how long Bennington knew about the issue and they confirmed this was something they knew prior and they figured the issues would be resolved prior to our stay. My only issue, communication. If it were to be communicated with me upfront about the updates needed to the residence and the non functional air conditioning unit, I could easily give this review five stars. In continuation and what added to my frustration, was I requested to speak to an employee on the phone versus text messages for an explanation of my bill. I was told one price and offered a partial refund but I was totally duped! Words matter folks, pay attention to the text message words. The text messages made it more difficult for communicating about a certain issue, it almost felt as if the text messages served as a contract and once I missed anything, it was held against me. I had so many questions and could not get them answered through text or natural conversation. I understand texts for certain things and minute questions, but not a larger issue. The employee offered to find my a "comparable" home. The only offers she gave were houses with approximately 1800-2000 square footage and didn't have any of the gaming options or basketball hoop (we are a family of hoopers). They were certainly not comparable and I was offended she thought so. Nonetheless, when they partially refunded me, they didn't refund the correct amount as they promised. They acknowledged they did not configure the amount correctly, this added to my frustration and feeling like I could not trust this company. Ultimately, the house was amazing with little hiccups such as a siding piece with nails near the hot tub. Yes, I stepped on a rusted nail on the hot tub deck. The family still had a blast and last minute, Bennington did agree to allow us to have 12 people instead of ten. A few people bailed and we then only had nine people present. I'm summary, deal with the headache Bennington causes because (even with a house in need of updates) we still had a blast!

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    Review Highlights - Bennington Properties

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    Sunriver Resort - Lake House restaurant

    Sunriver Resort

    (358 reviews)

    On a recent trip to Bend, the event I attended was hosted at the Sunriver Resort and what a…read morebeautiful spot to spend some time! It was at the tail end of winter, with cold nights and wet days. Rooms have gas fireplaces, with outdoor seating and porches for warmer weather. Checkin was great in the main lodge. They had many friendly employees. There's a bar and restaurant here that I didn't have time to visit! The grounds have paved trails all over, with quick walks or bike rides to restaurants, bars, and outdoor activities. They have a free shuttle that can get you around to places quicker too! My room was gorgeous, with high ceilings, wood, and soft decor. The bathroom was very modern and comfortable. Worth the cost. Another place I really wanted to visit was the indoor heated pool area that looked amazing. Maybe next time! For the event we had catered amazing meals of local produce and meats, so many flavorful items. The event spaces all have a lodge feel to them as well, comfortable. I highly recommend staying here for a few days if you're in the area.

    Buyer beware!!! We are a family of 5 who planned a vacation at Sunriver Resort and had to pay for…read moreit prior to going. Unfortunately, we could not go due to the fires and severe smoke in early August. It cost us a lot of money and were surprised that they would not give us a credit or anything. Very disappointed! Had they offered us something, it would be an improvement. To rate this experience, I give it a zero!

    Deschutes Riverfront Retreat

    Deschutes Riverfront Retreat

    (2 reviews)

    Beautiful Luxury Log Home on the Deschutes River. Spacious and comfortable for up to 12. There…read moreare bikes, fishing gear, outdoor lawn games, hot tub, an awesome fire pit and more. Located just outside of Sun River, close to Mt. Bachelor or Bend, it's a great place to experience Central Oregon in a quiet and relaxing atmosphere. We stayed for 3 nights and really enjoyed ourselves.

    I'm laying here in the master suite, looking out at the Deschuttes and feeling so relaxed. Even…read moreBilly the buffalo is content. I had to name the dude, he stares at me the entire time I'm in the room, especially with him over the bed. Heated bathroom floor tiles? Check. Amazing craftsmanship? Check. The kitchen here makes you want to drool. The upstairs has two cute beds built into the wall with cabinets separating them and curtains to pull over. I would have loved those as a kid! The living area is great and the couch/chairs are very comfortable for lounging. The mud room is perfect as we definitely came with weathered bottom halves from the days activities. The garage has a dog door going out back into a fenced off kennel run with a ramp and house. A German Shepherd could fit through just fine. The garage is also loaded with bikes, sports balls, games, skis and an extra fridge. There are TVs in every room, which is great if multiple families are staying here, to keep kids entertained if needed, outside of everything else there is to do. To be honest, we all only watched the Super Bowl 49 and then never turned the TVs on again. Oh and the tub upstairs is huge and magical. The only cons I could mention is the retreat being oddly situated off the road, so some road noise is heard from inside, which is funny to hear when looking out onto nature. Lastly, if the hot water is glacial, check the circuit breakers. They tripped on us and we didn't know the cause. Only took a few hours for the tanks to be warmed up. All-in-all ... This place is gorgeous and I would love to stay here again. The cabin is by a large air field so it is secluded a bit from everything but the road noise. (Though I just wondered how often it's used, it's winter so we've only heard one plan so far). The Village is about 5 minutes away and downtown Bend is 30 minutes. Bachelor Ski Area is also 30 minutes from here and a pretty direct route. Thanks for having us!!!

    Village Properties at Sunriver - Bedroom of Warbler 6

    Village Properties at Sunriver

    (69 reviews)

    We stayed at Rager Mtn. 10 with our pooch and 3 adults. The house was well-maintained and had…read moreeverything we needed for our stay, comfy beds and bedrooms, laundry, the kitchen had all of the tools we needed to make our food. We were thankful for the A/C! We used the bikes that were provided and had some good rounds of ping pong. The hot tub was well-maintained and tub towels were provided. We enjoyed barbecuing on the back deck and sitting on the deck. Village Properties was very good with their communication about what to expect at the property, check-in and check-out instructions. We knew ahead of time that toiletries would not be provided. The pet fee of $125 provided a sheet for the dog to use, a stainless steel bowl and toy to keep, a towel, and a dog crate. VIP passes were provided for our stay which we were not familiar with, but the binder explained what they were. Essentially they could be used to access the SHARC and Sunriver recreation or the other choice was to use them for discounts at museums and shops. We ended up not using either benefit. This property was really well-maintained and had everything!

    Very Disappointing Experience -- Misleading Location Our…read moreexperience with the Village Properties at Sunriver was extremely disappointing. The listing gave the impression that we would be staying in Sunriver, but the property was actually miles away. We were not familiar with the area, and that distinction made a huge difference. We were provided with bikes, but what's the point of having bikes when the property is too far away to realistically bike into Sunriver? We ended up needing a car just to get where we expected to be staying. In my opinion, the way these properties are marketed is deceptive at best and could easily mislead people who aren't familiar with the area. The location should be made much clearer upfront rather than making guests assume they are actually staying in Sunriver. We would never stay here again, and I would strongly recommend that anyone booking carefully verify the exact location before making a reservation.

    Vacasa Vacation Rentals - Filthy air purifier

    Vacasa Vacation Rentals

    (24 reviews)

    We've stayed at Sunriver before, even rented from Vacasa at a different location, and are aware of…read morethe strict check in/ check out times due to COVID. This review is for the helpful staff who answered the phone 3 times within 45 minutes of our arrival, just as a big winter storm was setting in. The 2 women (I wish I could remember their names... Cindy and Stephanie?!? I'm not good at remembering names, sorry!) answered our questions with care, patience and kindness. They promptly communicated with maintenance and other departments to answer our "snow newbies" questions. We felt very well taken care of by the Vacasa staff. Because of previous experience, reading several dozen reviews, and knowing they want to thoroughly clean the unit so it's safe for the next renter, we will understandably heed the strict check in/out times.

    We rented our Bend home through Vacasa and it was a total dumpster fire time after time. Their…read morelazy staff failed to adequately clean after guests left with led to bad reviews. We also had multiple thefts of house hold furnishings, kids sporting equipment and kitchen items. When questioned Vacasa leaders said not our deal. The house was pet free but guests showed up with pets and left crap in the back yard. Again, not their deal and not follow up with the guests. Then we had a group of witches that rented the house and pissed in various places throughout the house and dripped hot wax during their freaky shit. The area manager called me and was upset and said he'd replace all the bedding and have the house cleaned. Unfortunately I had to pressure wash the compost deck for hours to remove all the wax and get things back to normal. Throughout the two years we used Vacasa as our short term rental management company and it was a constant shit-show. I even had to track the renters and the payment system because I was shorted payments and charged for replacement bedding I didn't need. We provided all towels and bedding but were charged for items that were fraudulently billed. We finally removed Vacasa and cut out the madness and dirt-bag who want to trash our property. Avoid Vacasa at all costs or you too will be sorry. This is all fact and not exaggeration unfortunately. Listen to me or learn the hard was.

    Sunriver Vacation Properties - Our Kamaole Sands 1 bedroom 2 bath condo.  Kihei Maui

    Sunriver Vacation Properties

    (2 reviews)

    When things go wrong with your vacation experience with Sunriver Vacation Properties, do not expect…read moreto get any help or support from the host Clark. We arrived on our tropical vacation expecting an uninterrupted stay to find out upon arrival that we were expected to let vent cleaners and pest control sprayers in the unit across multiple days. Clark was rude and attempted to blame us for not accepting these "minor inconveniences". Seriously, Clark attempted to make us feel bad for not being OK with pest control sprayers coming in the unit during our stay (we had our baby girl staying there). Do yourself a favor and pick a different host to reduce the risk of having one of these awful experiences.

    DO NOT RENT! Clark…read moreand Bridget harassed me, charged my credit card $300 they didn't have permission to take and kept it, and contacted my employer several times to get me fired...all based on false accusations of leaving their home in bad condition (slicing a poster in their garage with a knife, leaving their water running on purpose, drinking too much alcohol, and leaving their home a mess). Please read below (4th paragraph is most important). Please avoid an extremely stressful experience and possible scam with Clark & Bridget Norske and their rental company Sunriver Vacation Properties ( www.SunriverRentals.net and www.KamaoleSandsCondo.net ). Without going into all the details of our experience with them, I will mention the most notable and important pieces of information you will want to know before considering doing business with Clark and Bridget. A group of mine and my husband's friends rented a Sunriver home from them over this last winter (2014) for a few days. It seemed too good to be true with the price, size, and beauty of the home that was advertised (but the home ended up letting us down when we got there). First, they were not easy to make reservations with (charged us the wrong amount). We arrived during the coldest part of the winter (it was -20 degrees while we were in Sunriver). They did not winterize their home and we unfortunately got blamed and charged for their oversight. Both my husband and I came down with a very severe case of the flu while we were there and ended up having to take it very easy (watch movies, sleep, play games mostly) with our friends. Because it was so cold during our stay, we needed to chop wood for a fire to heat the home, but other than that, we did not go outside except to use the hot tub one night. We were very respectful of their property and treated it with care, leaving it cleaner than how we found it and even going above and beyond their "Exit" protocol. We paid for a cleaning service, but left the house with minimal clean up work to be done (took out all garbages, did all dishes, swept, vacuumed, started a load of laundry) regardless of being so sick. I have worked at a church for over 7 years and my husband is a firefighter - we take care of other people's properties and our friends are respectful and careful as well. We even tried calling Clark when we opened the hot tub and noticed that it was not in the best of condition (there was a broken piece that we did not want to get blamed for and we noticed a paper poster in their garage looked like it had been ruined), but none of their phone numbers were correctly listed, even the emergency line. One week after our stay I received a VERY disturbing email from Clark accusing me and my group of leaving their rental home a complete mess. Among other things, he accused us of using a knife to slash a poster in their garage, turning their outside water on and leaving it running (on purpose) and making a mess of their house. Because of this, they charged my credit card for $300 right away WITHOUT permission to do so. I had to block him from my credit card, but could not get the money back. His accusations were 100% false and we wondered if he was trying to scam us for extra Christmas money possibly? He threatened to get his lawyer involved right away and to sue us for additional charges, so we sought legal advice as well. Our lawyer went on to let us know that what Clark and his wife were doing was completely illegal and that they were, in his words, "crazy." Clark sent an email to my employer along with pictures of his "evidence" letting them know what kind of bad employee he thought I must be. He also called my work and tried leaving a voicemail for our head pastor to let him know what kind of bad person I am (that I slashed his poster, left his water on, and drank too much alcohol while on vacation). He also had his wife call a few days later trying to contact my boss to smear my name. They threatened to put my name on a "Never rent to again" list for VRBO and all of Sunriver (does that even exist?). He did all of this without once calling me to talk about the situation. He immediately accused me and took VERY harsh action. Needless to say, it was a terrible experience, a VERY expensive experience (and right before Christmas)...please never rent from them! I was so disturbed by this experience that it has scared me to rent from other people ever since. My husband, friends, and I are so confused and shocked at how Clark and Bridget choose to treat their guests. It was completely un-called for and bizarre. There are far better homes to rent and from people who will treat you with respect and not harass you or take your money without due cause. Avoid these people and their homes at all costs if you don't want to get sued for no reason while trying to take a peaceful vacation.

    Bennington Properties - vacation_rentals - Updated August 2026

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