U-Pack was an excellent way for us to move. The flexibility provided ensures that your load will…read morefit and while we used a few more feet than was originally estimated, the cost for the additional space was very reasonable. Also, our household goods arrived in excellent condition without evidence of shifting, which to me indicates that the driver took great care in hauling the load. On both ends, the drivers also worked to position the trailer in the most advantageous spot for loading and unloading. The three days to load and unload are more than ample if you are organized ahead of time in your planned packing and unpacking. As a final note, everyone I spoke with in making the reservation and throughout the move was professional, personable, and helpful. For me, and possibly for you, U-Pack made my move as stress-free as possible.

We moved from NY to SC and it was a good experience. The people we dealt with were very friendly…read moreand fulfilled our needs in a professional manor. We had an issue when it came to delivering our two trailers. They did give us a range of dates that we could expect our trailers to arrive, which was fine. I received an email that stated our trailers would be delivered on Saturday, but I wanted to make sure so I called the distribution center which stated that "no they were not going to be there on Saturday", but expect them on the following Monday. Now I had to hire a forklift at $300 a day and a couple of workers (which I paid) to help unload. Monday came and no trailers, so I called the distribution center again. I was told they would be there Tuesday. When they didn't arrive by noon I called again, and I was told that they would definitely be there Wednesday morning. By 11am on Wednesday I called again and at this point I was told that they would be there around 3ish. It gets dark at 5 so now I have possibly 2 hours to unload and I now have paid 5 days of a forklift and 3 days of help. I called U-Pack directly and after explaining my situation I was given some money back. All in all I was satisfied with everything, except being basically lied to as to when my trailers would be delivered.