This place is not longer Benny and the pets.
Strongly advise avoiding Kogarah Vet (formerly Benny & the Pets). My dog had a dental surgery there and the whole experience was honestly shocking.
I'd clearly asked for his two bad back molars to be removed -- those were the main reason for the surgery. Instead, those teeth were left untouched and still covered in thick, dark tartar, while a different, healthy tooth was taken out by mistake. When I questioned this, the vet said the tooth "looked loose" and even claimed that "severe tartar can grow back in three days"... which makes no sense at all.
I'd also specifically asked for a call before any extractions, and even took the day off work to stay available. No one called. The surgery just went ahead without a word. Later that night, I found one of his back teeth chipped -- something they also never mentioned.
After weeks of chasing for answers and showing them clear photo evidence, they eventually issued a full refund -- which honestly says everything.
Very disappointed and unprofessional service read more