Excellent customer service and installation! Even for a small commercial job, I was given…read morefirst-rate attention and care. John made a carpet recommendation that was different from what I thought I wanted, and he was absolutely right. The installer (I'm sorry - I forgot his name!) was a really pleasant guy who worked very efficiently and neatly, installing a wall-to-wall carpet in a small room with several "complications." He even vacuumed the rug afterwards.They prepared my invoice in a special requested manner, without complaint. I love to give my business to local businesses, especially smaller companies because they work hard to compete with big box stores. Repucci & Sons has my highest recommendation.

This time not so good. Overpriced and sloppy work. Left a very conspicuous seam right at my front…read moredoor because they measured incorrectly. Won't be using them again.

Walter Proodian is not only a miracle worker, he is a miracle! Moving in, I thought my stairwell…read morecarpet was beyond recall; however, in under an hour, Proodian rug made it like new again! I am thrilled! I will most definitely be calling on Walter Proodian and his wonderful family in the future! Thank you for your kindness and fantastic work! It is a pleasure doing business with you Wendy Swampscott, MA

Walter did a fabulous job on our 3 silk rugs and 1 wool rug. They had been a bit neglected and…read moreWalter restored them to their past beauty. The colors were vivid again. It was a time when we were moving, and after being cleaned, the rugs were expertly rolled and wrapped for shipping and storage. They are true professionals and very attentive to details. We highly recommend Walter and his team of professionals to take loving care of any rug!

We have been using Proodian Rug for many years when it comes to cleaning, rug pads, and just…read morerecently cutting down a large rug to fit a new space. We are always satisfied with the level of service that we receive. I highly recommend them!

From the owner: Family owned and operated for over 80 years. Retirement…read moresale, everything must go.. Up to 70% off..

Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

Buyer beware! Why can't we give zero stars? I had never been to an AJ Rose before and was…read morerecommended by a neighbor. Upon entering the store they seemed pretty helpful although the man Who 'helped' me was pretty ripe. I could smell him through my mask which wasn't a good sign. That aside we discussed what I was looking for, he walked around with a calculator and gave me an estimate but made no effort to write down what I had wanted. Apparently that's the customers job and then when I called to get a final price I was scolded and told that they wouldn't help me because I questioned the actual quote that was sent to me. Don't call the owner A.J. or the manager they clearly don't care nor do they want to discuss what my questions were. The store didn't have AC. It was hot. The management was lackadaisical and they clearly don't need your business!

We bought an area rug and had them put a runner on our stairs and hallway. On the pricier side but…read moreonce you see the final result in your home you will know that it is worth it! The installers were much more professional and paid more attention to detail than others who have come to our home. From start to finish the options, communication, and professionalism at L&A is top notch! We will never go anywhere else for a rug.

Landry & Arcari is the best for the most amazing rug selection! They have the most beautiful rugs &…read moreamazing customer service!

Responded quickly and able to complete job within days…read more price was great. Excellent job. Would definitely recommend.

I will start that the floors look good…read more I was verbally disrespected by this company. There was a lack of communication and timing of the entire process. In the beginning, I was not told this would be a two day job. They were late on both days of this job. The time was underestimated each day for the job. They parked illegally in a driveway, blocking two cars access to leave. They left the floors dirty and did not clean up. I wish I would have known that I could have to clean up after them, so I could have planned this additional work. They left the heater at 76 degrees for two days WITHOUT asking me. I had to rush an hour's drive just to turn off the heat. The gas bill will be very high. I was not told that my electricity would be used for this service of floor repair. I was not told that the heater would run for two days. I debated to put 3 stars for the good looking floor, but the cons outnumber the pros.

When purchasing a home, there is usually something you want to update; the floors in our new…read moretownhouse desperately need a facelift. By word of mouth, Pelletier Rug Co was suggested in numerous inquiries. Jerri was a gem to work with. From the in-store consult to the time she took to see the place and measure and, finally, the scheduling and ordering of the work. It was a pleasure working with her. As you can see it is stunningly beautiful. We chose vinyl planks for the main floor and basement and updated carpets on the main bedroom floor. Sorry, no pictures of that, but I promise it is very nice. Even the "seam" is not noticeable in the primary bedroom. I highly recommend this team!!

I started out buying remnants and always look at the high end rugs while I am there. About 85 % of…read moremy 7 room home has Pelletier carpeting in them. I love their runners and back of the store sale carpets. Always personable and help me carry out my purchases. You can buy carpeting anywhere but the prices at Pelletier are always lower and their markdowns are amazing. It is a bit of a drive for me but it is always exciting to see what's new in the store.