I couldn't be more pleased with my results and highly recommend Dr. Sidel. As a double…read moreboard-certified reconstructive and cosmetic surgeon, his expertise and precision are world-class, which was evident in my smooth recovery. What truly sets Dr. Sidel apart is his patient-first approach. From the very first consultation, he listened to my concerns and designed a truly individualized plan. He took the time to explain every step of the procedure and answered all my questions with honesty regarding realistic outcomes. Dr. Sidel and his entire team at Northwestern Hospital are exceptional. I want to give a special shout-out to his personal assistant and staff, especially Erin, who all are incredibly professional, kind, and supportive. They go above and beyond to ensure you feel genuinely cared for, not just "treated." If you are looking for a surgeon who combines elite surgical skill with genuine compassion, look no further than Dr. Sidel and his team.

The Type of Care that Northwestern Memorial provide is one of rare quality and of high quality. The…read moreType of Care that calls for merit because the Office Experience is just stellar. The Type of Care also to provide the most educational, entertaining, friendly and inviting experiences of uncompromising quality that empowers everyone to live a healthy and happy life. From emergency care to the care provide by the floor nurses to even the inside restaurants like Panera Bread that keeps the The Type of Care everyone deserves really alive! If this is what you are looking for, please make your way out here especially being centralized in Chicago and as a Level 1 Trauma Center, it is a hospital that cannot be dismissed.

I had my baby here and it was a wonderful experience. The entire OBGYN team I've encountered was so…read morekind, encouraging, and just wonderful people. Biggest shout out has to go to Dr. Reis, who I've continued to see over the years and is seriously the best. We've had a few (minor) illnesses/injuries that have landed us in the ER a few times over the years and have had better than average experiences each time. The wait has never been astronomically long and the staff has been great. Having a hospital so close were great staff who we trust so much means a lot. We're so lucky to have Masonic nearby!

I love this hospital. This review is for Dr Levitan and her cancer center staff. Been going here…read morefor treatments for the last 4 years and her team is very caring and always willing to make sure that I'm comfortable at every appointment. I've befriended a lot of the nursing staff and they always make sure to warmly greet me during my treatments and that I have everything I need. From a warm blanket, to snacks, juice, and even warm soup! At every appointment they make sure that they walk me to the correct station and I am handed off the the right department. The Cancer Center wing has had a lot of construction for the last 2 years and it's great to see that it looks beautiful and so spacious now. They have windows and can see the sun!

Rush Hospital is a 5 star hospital in every aspect. The quality of care from the neurosurgery team…read moreis unmatched. The hospital is impressive and lives up to the hype!

This review is for the professional building at 1725 W. Harrison St. Terrific Medical Care, but a…read moreLogistics Nightmare for Departures The Hepatology department here is absolutely wonderful. The staff is knowledgeable, kind, attentive, and incredibly helpful. I have nothing but praise for the medical care itself. However, trying to get a taxi out of this building is an absolute nightmare and deeply unorganized. While there is a direct phone line to request a cab, the system is entirely broken. All you get from the dispatchers is a vague acknowledgment that a car is on the way. You are left to wait and wait. Worse yet, even when you are finally assigned a specific cab number, there is zero order outside; other people will routinely jump ahead and take your designated taxi, forcing you to start the entire process over again. This chaotic, confusing setup is incredibly difficult and stressful for people who are ill, exhausted, or unfamiliar with the area. The medical staff deserves five stars, but Rush urgently needs to organize its passenger pickup system to protect its patients.

Their professional building on Surf is top notch with the finest of healthcare and every speciality…read moreyou could need. Up to date in the newest care and it offers one stop total heath. If you need a family doctor or a specialist you will find it there,

I was seen in the Ascension Saint Joseph-Chicago ER on 6/29/2025 by Dr. Lim (per my visit record)…read more I came in with right-hip discomfort after a bed collapse at home and asked to make sure nothing serious was going on. After the visit, I reviewed my chart and later found entries that do not match what I reported during the encounter. For example, statements appear in the notes that I did not give, and important context about the bed incident was missing. On 9/25/2025 my patient portal also showed missing items. I saved date-stamped screenshots. Because this affects my ongoing care, I formally asked the hospital to: * give me a written amendment decision under 45 CFR 164.526; * preserve complete audit data (who accessed/changed what, when, and how); * provide an Accounting of Disclosures; and * place a temporary chart banner noting a review is pending. I did not receive a clear "granted or denied" response by the date I stated. The lack of clarity and the portal gaps have negatively affected my care and delayed next steps. I have filed a complaint with The Joint Commission Office of Quality and Patient Safety and am pursuing my records through proper channels. I'm sharing this so other patients know to check their notes and portal carefully and so the hospital can improve documentation accuracy and timely responses to patient safety concerns. I can provide my saved screenshots and dates to the facility or a regulator upon request.

There's nothing more terrifying than finding out a loved one has been rushed to the hospital. Your…read moremind immediately starts racing. I was on my way to a gig when my sister called, frantic our other sister, who was visiting for the weekend, had suddenly fallen ill and was taken to Mercy Hospital. I dropped everything and headed there right away. When I arrived, there was confusion about visitors, and my sister was asked to leave so they could treat our patient. When I was finally allowed back, I was alarmed by what I saw: my sister was unconscious, foaming at the mouth, and lying on her back with no doctor or nurse in the room. I immediately turned her on her side so she wouldn't choke. After waiting about 10 minutes with no staff checking in, I went to find help. Nurses in the area couldn't tell me who was assigned to her, and I was given paper towels to manage her condition myself. After about 30 more minutes, I finally found a nurse at the desk who said she was assigned to my sister. When I asked why no one had come to check on her, I was told my sister had been "extra drunk," combative, and had spit on staff so they essentially left her there. Despite this, she had still not received fluids or proper care. The nurse also mentioned her shift was ending soon and that someone else would take over. However, another hour and a half passed with no one checking on my sister. Eventually, a doctor briefly stopped by and said she would wake up in a few hours pending toxicology. When my sister finally regained consciousness, she was disoriented, confused, and not behaving normally. It took multiple attempts just to get assistance for something as basic as helping her to the restroom. At that point, it had been over four hours with little to no care. We requested a toxicology report, especially since her symptoms suggested she may have been drugged. Although blood had apparently been drawn (there were even remnants left in the room), we never received any results. The room itself was also concerning there were gnats and visible lack of cleanliness. When a new nurse came on shift, the attitude was dismissive. We were told we could leave, even though my sister clearly wasn't stable. When asked to collect a urine sample, the nurse refused to assist and said it was only being done to "satisfy" us. We complied anyway, but to this day, we have not received any follow-up or results. This was one of the most neglectful medical experiences I've ever witnessed. My sister could have choked on her own vomit. Over the 4-5 hours we were there, I don't believe her assigned nurse ever once checked on her in the room. Thankfully, we were there to advocate for her but that shouldn't be necessary for someone to receive basic care. I'm sharing this because no family should have to go through something like this. I truly hope Mercy Hospital takes steps to improve patient care and accountability so this doesn't happen to someone else.

If I could give this hospital a zero, I would. Has doctors will horrible bedside manners...They…read moredon't care to really find out what the medical issues really are with their patients...They just like to load up the patients with medications, that's their solutions to medical issues to their patients.. .! Avoid at all cost this horrible hospital!

I have been a patient here for about two years and unfortunately my experiences have been very…read morefrustrating. At the front information desk, I have sometimes felt dismissed or spoken to harshly when asking for directions or clarification, especially when I mentioned that I had visited before but needed reminders due to medical issues and medication-related brain fog. During some specialist visits, I felt that my responses were not fully acknowledged when I answered questions in ways that were unexpected. This left me concerned that parts of my medical information may not have been clearly reflected in my records. I have also struggled to get assistance from the Galter Life Center. Despite having a referral from my specialists, I have not been able to schedule an appointment or receive clear guidance through in-person visits, phone calls, or email. Additionally, I have attempted to contact Patient Experience and Advocacy several times but have not received responses to my calls or messages. When the system moved to NorthShoreConnect, I hoped communication would improve, but many of my messages there have also gone unanswered. Because of these experiences, I personally feel that my concerns have not been addressed adequately, and I would encourage others to carefully consider their options when seeking care.

Excellent care for my sister. She was brought in by a wonderful team of paramedics and was admitted…read moreimmediately and cared for on the spot. They did all the necessary tests and got us answers right away. She ended up getting admitted and some minor hiccups she was successfully released. Kudos to the medical team and nursing staff. Thank you for caring for my special needs sister. You guys were awesome.

I had a lab appointment and then walked in for Xray after, it only took 20 min of waiting! Staff…read morewas friendly and quick. Definitely would come back to do more labs here.

I tried to set up a appointment calling Northshore after my computer crash. It took 35 minutes. I…read morehad two people hang up on me. Finally I had a patient advocate help me and she set up a appiontment for me. Why Endeaver leadership failed to consider that personal computers crash or technical issues occur and not have a process to address this kind of issue is beyond me. Whether leadership addresses this issue in mind my remains questionable.

First hospital to actually take me seriously. Came in with focal status epilepticus and was seen…read moreright away. Staff were attentive and reassuring throughout my entire postictal phase, despite my confusion and agitation. Took proper vitals, ordered labs and a ct, gave me fluids and medicine to stop future seizures, and consulted a neurologist. None of this happened a few days earlier when I went in with the same issue at a different hospital. I was discharged with a plan for future seizures, how to stay safe, and when to come back to the emergency room. I'm grateful for Stroger actually taking my health seriously after the rough experiences i've had before.

I am leaving this review to highlight a dangerous lack of care in the Radiology Dept on Jan 18th…read more My 89-year-old grandmother was treated with total carelessness by a CT technician. He provided no instructions and, more importantly, no physical help when she had to move onto the imaging table. Standing by while a vulnerable senior risks a fall is unacceptable. She was left improperly positioned and distressed. However, I don't want this to overshadow the kindness of Hortencio. We don't know his position, but he was incredibly warm and the complete opposite of the technician. Stroger Hospital needs more people like Hortencio and significantly better safety training for their Radiology staff.

It not okay to have us waiting sick for three hours just to get checked we could die waitin this…read morelong I'm tired of ers

"Mental health care" is a cancer in this country. They will drug you for any made up reason they…read morefeel like will get insurance to pay. And then those drugs will cause you long term problems, leading to possibly more hospitalizations, leading to more drugging. And the cycle continues. it is a worthless cancer born of arrogance and greed and you should be ashamed.

The worst ER Department,I've been in the emergency room for 5 hours…read moreThe Doctors are Great but their ER is terrible

Surgery waiting area is worst I've ever seen, no tv no drinks just chairs and parking is far awayread more