Well-stocked with helpful employees. location is also convenient. Good home-town business!read more

This is a well maintained and organized ACE with many employees. You'd me hard pressed to turn…read morearound without help at hand. I give them four stars rather than five because of minimal electronic cables and no work clothing other than gloves.

Knowledgeable staff...wish they had more plants in a garden area. Beats the Big Box store anyday…read moreexcept on price w most things...which 100% has to be made up on service, friendliness and convenience. They understand this do go visit them.

Disclaimer: I had formerly left a great review for this place because of the helpfulness of the…read morestaff, namely Aidan and Greg, but feel obliged to update it in light of what turned out to happen as a result of the advice I was given here. Went in to buy a knife, specifically for whittling. Showed an example of the old knife I was using, have been using for around 20 years, but wanted to pass it on to my nephew and get myself a new one. Was advised that a small kershaw would be a good choice, and I paid a tidy sum (a bit over $100, after tax) for the pleasure. The very next day, the tip broke off. I went back in and it was suggested to me that the tip/profile of the knife was too narrow to be durable for whittling, especially when performing concave cuts into the wood. This was, unfortunately, something I had overlooked, having assigned in my mend a tremendous credibility to the staff who had helped me around my original purchase. I was then told that knife sales were final, and that warranty or repairs would have to go directly through the manufacturer, a process that is unhelpfully unrealistic for me because I do not have a stable mailing address and, frankly, would rather just spend my time whittling with my old knife. I just told them to keep it. Suffice it to say that I'm tremendously disappointed to have made my gregariousness and trust in expert testimony to cloud my judgment and allow myself be swindled into buying a $100 folder less fit for the task than my ~$19 gerber from the Clinton administration. Below is the old review, preserved for posterity. Excuse the fantastical grammar; I was feeling rather passionate about my positive experience when I drafted it originally. I will say that Aidan in the lumber section is still steadfast and reliable in his advice and skill in cutting fresh pine for me to whittle with. Buy wood here, but be skeptical of buying anything pricey; ESPECIALLY from a brand you've never worked with in the past. OLD REVIEW: At this very store exists a man named Greg. He's got a beard that could go toe to toe with Father Christmas himself, and a knowledge of knives that puts to shame any "master" you may find in the world of men. They would all kneel to Greg. His name might actually be Craig, actually; I could have misheard him. I'm not sure. But he's from Alaska, and you can see in his eyes wisdom that could've only been gained through a lifetime of rugged survival in such a wild, unforgiving land. He taught me how to sharpen my knife, gave me a good recommendation for a knife worth caring for in the first place, told me how to test the sharpness, and did so with an enthusiasm and passion matched only by his extensive knowledge and clear clarity of soul. So I tell you, traveler: should you ever need to slice an onion, carve a wooden block, or just have a cool knife you can show off to your nephews so they will think you are cool, make your pilgrimage to this place. Find Greg (maybe Craig. But pretty sure it's Greg?) and you will be put right on the path of enlightenment!

This is my 2nd gas hot water heater I have purchased from Plumbing Supply on Grant. 1st heater…read morelasted 9.5 years, both visits were extremely well from everyone helping to make sure I was purchasing the correct heater and new parts. I shall return there for my next appliance and parts as needed. They even helped to load it in my trailer. A Happy Tucsonian.

I had an exterior spout that had a persistent drip and didn't want to pay for a plumber to come out…read moreand do a repair that I guessed wasn't too difficult. Thank goodness for YouTube and the Plumbing Suppliers store. I brought in the interior part of my spout and they helped me get it open so I could replace two O rings, one was completely worn out. They also suggested I use some silicone grease to avoid the plastic rings from becoming brittle and extending their use. All this for about $4.19!!! There were a number of professional plumbers getting supplies in the store, but I appreciate how they took their time to help me and not make me feel silly for not knowing exactly what to do. After I got home I was able to make the repair in about 5 mins and the dripping has stopped.

Getting ready for my first big steel project putting in about 180 feet of metal fence at one of our…read morerental properties, I stopped in a few places around town. The first made me feel I was imposing on them with my amateur questions and I very much got the "move along" vibe. A little bummed I moved on and stopped in at Santa Rita Steel - whole different ball of wax. They have a friendly and helpful staff and a relaxed atmosphere. They actually took me out to the yard and showed me different material options and even some sample fence sections in the back - helping me change my plan a bit and get the correct amount of material ordered up. The first fence project was a hit with both the neighbors and our tenants and I'm now on my 3rd fence - death to rotting wooden fences! I'll always use Santa Rita Steel for my material.

I can not say enough about Santa Rita Steel Company. They literally saved the day! I needed a…read morespecial deadplate made for my outside electrical fuse box. To my surprise, no one sold these GE plates in the whole state of AZ. In fact, I was told by several people including electricians that I would need to spend thousands of dollars to upgrade my box because it was from the early 80's. I am in no position to spend that kind of money. My inspector simply require I have a deadplate covering my breakers. So I got busy calling around to several metal and steel business to request a plate be made. Due to COVID 19 many places didn't have the bandwidth to get this done in a 24/48hr turnaround time or they didn't/won't due this type of work. I was desperate because my deadline was fast approaching. To my surprise, I was guided to contact Santa Rita Steel. I spoke with Poncho and well, the rest is history. Not only were they able to get my plate drafted and made within 48hours, they did with a superb price point. I will definitely recommend calling them to handle your needs, big or small. I have confidence that they can get it done! Thanks again to the SRS team! YOU ALL ROCK!!!!!

I had hardware installed on my new kitchen and bathroom cabinets. I supplied the hardware. It was…read moreeasy to set up an appointment. Quality workmanship at a reasonable price. Workers thoroughly vacuumed work areas upon completion. Would definitely use them again.

Am absolutely thrilled & thankful for the work Jeff Dalecke did to get my in wall microwave…read moreenclosure to fit the previous space... Just tremendous work... Highly recommended. jrp

Hit or miss. I live in Drexel Heights, so I have a 32 mile round trip…read more Sometimes the cartridges work fine. Other times, I either have to make multiple trips, or return a defective item. This week I got an HP 206x Magenta cartridge for my laser printer. As I was removing the tape the tiny plastic piece holding the chip fell oft. I couldn't figure out how to put the chip back onto the cartridge, necessitating now a 2nd trip to return the cartridge. It is a 90 minute round trip. So I will have 3 hours time invested in a product that doesn't work. On the positive side, they will either refund my money if it's less than 30 days, or replace the item. I will opt to return. It would be less time, albeit more expensive, to go to Office Max and get the cartridge there, instead of not being able to print for several days. I should have saved my old cartridge. At least I would have been able to print black and white. The staff however, gets an "A" for customer service.

Love this place and their new location behind Mama's Pizza. I had a printer emergency this morning,…read moreand it was solved lickety split. Best customer service ever. Buy local folks and get your ink replacements same day. Just sayin'

They need a second scale for exit. Service window is blind. Cant see or hear scale cashiersread more

A recent move to Tucson sent me on a very extensive search for a source of healthy, organic soil…read morefor my backyard vegetable garden. After researching online, and speaking with experts at various garden centers and landscapers, the conclusion: Tank's Green Stuff. The customer service agent at Tank's Green Stuff provided excellent information and answered all of our questions as to what soil would be the best option for our garden. She gave us the cost estimate for the soil and delivery fee with a date and time it would be delivered. We ordered two(2) cubic yards of Tank's Green Stuff - Pro Planting Mix to fill our raised beds. The cost estimate was exactly as described, the delivery was on time. Tim, the driver who delivered the soil, added a bonus to the entire experience. When he pulled up to our house in his big, delivery truck -- our neighbor and her children (two-to-15 years old) came outside to watch. He made the experience, not only accommodating for us, but fun for our neighbor and her kids. He even honked the big truck's horn twice before pulling away -- to much applause by the neighbors!! Thank you Tim and Tank's Green Stuff!!

In January I ordered and paid for a new grill. In June I gave up waiting. Arizona Grill and Hearth…read morereturned my payment.

Great service and help from the BBQ King, Val? nice guy! Needed a part to hook up our gas fireplace…read moreand turns out, needed 4 parts from him an elbow, 2 extensions and a reducer and he sold them all to us for $10 which would of been the price for one part from Home Depot! He also recommended an Ace Hardware nearby that carried more parts than HD for the last part that we needed :) Thank you BBQKING!!

Ruben was prompt in arriving when I got an estimate and when he came back out to resurface my…read morebathtub. I regret not taking before and after photos because my tub looks brand new again. Ruben was prepping the tub for resurfacing and found that it didn't need anything but a buff and drain plug replacement. Although the tub looked dull and grimy no matter how I cleaned it and the drain and plug had nasty hard water damage, the work required to fix my tub was less involved than he first thought. I am thankful to have found him because I was really worried I was going to have to buy a new tub. My tub looks great and I wouldn't hesitate to recommend him to others and hire him again. He's kind and has a great worth ethic.

Used ABC resurfacing to fix up our bathtub. They were very professional, reasonably priced, and…read moreknew what they were doing. Will definitely use them again when I need this done again! Thank you Rubin!!

I ordered my latest gaming PC from the good folks at Monsoon PCs. They offered a simple build site…read moreto make my decision-making incredibly easy. Their prices couldn't be beaten either. They shipped out, and when there was a delay, they contacted me immediately to explain the situation. Once it was on the way, they contacted me again and gave me not only the tracking info, but also information that would be relevant to the unpacking process. And to top that off, they offered to get onto a video call if I had any questions. That level of customer service just can't be beaten. I got my computer all set up (using their helpful instructions) and it's an absolute unit. I'm so excited to start using it under heavy load. My next PC will definitely be coming from Monsoon. Give them your business - you'll be glad you did.

Fast turnaround and great communication, also included free shipping when i accidentally ordered…read morepick up in store