Benson Restoration

DO NOT HIRE! Service Master of Hot Springs over charges and extremely unprofessional. they lost…read moreitems, delayed my move in (then charged for the storage). they also tried double billing. when communicating with the owner (pretty sure she was on something) I thought it was a scam as the call was so bizarre and unprofessional. I would never choose to work with this company. my insurance agent chose them as a client. DO NOT USE Service Master of Hot Springs. there are many options out there with reasonable and better pricing and friendly service. I highly do not recommend Service Master of Hot Springs. I could go on, but they're a waste of time.

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

Puroclean of Little Rock

PuroClean is knowledgeable and quick acting! We are so thankful they are helping us remediate our…read morewater damage.

Was very professional and helpful with all questions and explaining process. Came out quickly…read more I had water damage to my real wood floor. They used a dehumidifier first to see if it would get all the moisture out. It worked. But if it didn't, they would have to of done a more expensive treatment. Happy they didn't just jump to the more expensive and less evasive treatment. Went out of way to let you know when they were coming and if we were concerned about anything.

NDL Services

I have always heard horror stories about mold build-up in a home. I suspected mild in an area…read morebeneath a mini-split in my attic bonus room. I called around to get quotes, and Nathan's professionalism and knowledge caused me to choose him. His professionalism, punctuality, work ethic, and (best of all) ability to remove the mold was fantastic. I now know that a minor mold issue isn't the death of a home. He also gave me pointers for avoiding the problem in the future. Nathan's professionalism comes complete with pics, mold post-testing, and certification of his skills and work. I would recommend NDL Services 10/10.

From the owner: Mold Inspection, Mold Remediation, Crawlspace Encapsulation/Cleaner Space. Breath better air let…read moreNDL Services, Llc., take care of all your air quality work. We also offer a Service Contract to Conduct Air quality sampling 3 times a year. The testing is according to the Federal Standard for Particles allowed in the air. The standard used by hospitals and laboratories to control air quality.

911 Restoration of Central Arkansas

3.0

(4 reviews)

They only want your money...do not give this business your time or money. They desecrated my Sons…read morememorial and countless of other things. U cant find my tv fords or kt screws to put my furniture back together which they shouldn't have ever touched. Zack and Jay 2ill destroy your home...you have been warned

Price gauging at its best. $41,000 to remove flooring dry out a 2300 sqft house. Install of new…read moreflooring not included. Quality of the work was fine but they definitely took advantage of us in a distressed situation. Now the insurance company is fighting them and they are threatening to file a lien on our house.

Service Restoration

2.6

(5 reviews)

I had my laundry room and bathroom flood late at night. I reached out to Aaron at Service…read moreRestoration the next morning and he had a crew at my house by that afternoon. They would have been there earlier if I had been able to do so. They gave me a quote immediately and got to work. They had my house cleaned up and dried out within 3 days. They will be coming back tomorrow to give me an estimate to. put things back together. This company has been great to work with. Kody and his crew were friendly and professional, got in and handled business. I hope I do not need their services again but if I do, I will reach out to Aaron and Kody again. I can not say enough about them Kristie O

I had a sewage leak in my house and the m mitigation team came in same day and took care of things…read more Then the rebuild team came out to get measurements. I was told that I was get an estimate a few days later. Never heard anything. I had to keep asking and asking until 2 weeks had passed and I told them if I didn't have an estimate that I would not use them. I got an estimate the next day. The estimate they provided quoted for things that were not damaged at all. Mentioned a broken bathroom mirror and to reset it. Never was broken. Also that my hallway closet needed new flooring. Never was damaged. These people just want money from insurance. Had 2 quotes and service restoration's quote was $10,000 more than the other one. Do not trust these people. All they want is your money and to take advantage of your situation.

JT's Home Repair

Service was above and beyond. I was thinking 2 stringers for step support, JT put in a center…read moresupport. Secured the deck above the steps when he spotted a loose joist, it would take a tornado to damage the deck floor now. thanks JT!

From the owner: JT's Home Repair is a Central Arkansas favorite for home remodeling, renovations, handyman…read moreservices, painting, flooring installation, decks, and garage upgrades. Our locally owned team delivers dependable, detail-oriented workmanship--each team member averages 10 years of experience. We stand behind every job with a no-nonsense guarantee. Whether it's fresh paint, a new deck, repaired floors, or a full bathroom or kitchen remodel, we bring craftsmanship you can trust to make your home improvement vision a reality.

Sheffield Plumbing

Nathan is a great Plumber that cares for his customers. Called him with a quick need so wouldn't be…read moreout of water for the weekend, he had us fixed up that same afternoon.

Nathan Sheffield is the Best Plumber I have ever used. He was so sharp and specific about what…read moreneeded to be done to get me fixed up. He was on time and installed a brand new 50-gallon water heater that was 31 years old. It almost broke in half as he dollied it out to the Truck for disposal. Rust was falling off everywhere. He was fast, efficient, and more than affordable. But most of all, He is such a great Plumber and a Great Father. We had an Amazing time just talking about Life today and how challenging it can be to lead your Family, but Nathan is a loving husband and Father, a great Family man. Call him for your Plumbing needs and be blessed by your decision.

Floors and More Inc

Friendly, and yet professional service. A knowledgeable, professional team! Excellent job with the…read morefloors ... tried hard to match the existing pattern to the extent possible.

Friendly Knowledgeable Professional Service with a wide selection of flooring and excellent…read moreinstallation.

Arnold's Flooring America

(7 reviews)

After surprise water heater damage I needed new floors throughout my house, both tile and carpet,…read moreon a tight timeline for an upcoming event. While I was ready to pick almost anything off their website so it would be done on time, Michael (salesman/hero) helped me look at tiles until I found one I really loved, and it still was installed on my (challenging) timeline. Miguel & his crew were outstanding installers; the tile I chose was a bit complicated & they did a beautiful job. It looks absolutely gorgeous & I'm super grateful. Highly recommend!

Great customer service! David was easy to work with and worked to get me the best price. Love my…read morenew carpet! Installation was easy and professional. Highly recommend!!

M M Roofing

Had my roof replaced last week. Mauricio and his crew were fantastic. Very professional and was…read moreable to explain in layman terms what they would do. He is very knowledgeable and very thorough. I had four other estimates from good companies but his responsiveness and professionalism really impressed me. I am a picky person with lots of questions and he answered all of them. His crew showed up at 7am and finished around 5:30. Their work exceeded my expectations. They use top of the line materials and really pay attention to all the details to ensure the installation is done correctly. I highly recommend Mauricio and his company. They are top notch. Very reasonably priced.

Mauricio Martinez inspected my roof after a hailstorm. He advised me to contact my insurance agent…read moreto also do an inspection. Mauricio accepted the insurance adjustor's estimate. His crew worked from early morning to dawn for two days in a row to tear off the old shingles and put on new ones on a complicated roof system. After the roof was installed, he had his gutter crew put in new gutters with gutter screens. This crew also took two days to make sure the tear-down and installation were done correctly. Mauricio was quick to respond to questions that we had concerning our new roof and gutters and we are very happy with his work. He put on a roof 8 years ago on another home I own, and we haven't had any issues with that roof. Mauricio uses high-quality materials, and his crews are well-trained and pay attention to detail.

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Christie A.

2 years ago

We had a persistent roof leak issue this summer after having replaced some siding along a 2nd story window. We have worked with 2 other roofers to fix the problem. Benson Restoration fixed our leak and it was exactly where I knew the leak was coming from. They came to our house promptly, located the leak on our very steep shingle roof. They explained the reason for leak and the repair was completed in a timely manner. We have not experienced any further leaks. So thankful as today it is raining and we now have a dry ceiling. I would highly recommend them if you are looking for a reliable roofer with real trouble shooting experience. I have saved their phone number and Benson Restoration will be the only company I will ever call on again. read more

Barbi M.

6 years ago

From the minute we made the phone call to have Benson come out to check our roof for damage and give us an estimate to the finished product we were treated like we were their only customer. Kevin was so hands on, with working with our insurance company to checking on us daily to make sure we were happy with what was being done. Thank you Benson Restoration for making our roof/gutter installation easy. We highly recommend them. read more

Spencer C.

7 years ago

Keith Almond was extremely helpful and timely with getting our new gutter system installed! He communicated with us and guided us through each step of the process and saved us some money when it was said and done! Couldn't be more pleased with Benson Restoration and Keith Almond, their project manager! read more

Wendi W.

8 years ago

Great experience! Sheldon was quick to get out and look at the house, he kept me informed of the timeline. They worked with us to get the roof done before we closed on the house. They left the property clean and the roof looks great read more

Michael W.

4 years ago

Mr. Benson was great to work with and his crew was professional and QUICK! Got my whole house done in one day. Helped with insurance claim and got the process moving along. Highly recommend! read more

Vikki H.

10 years ago

They were great! They put the roof on in one day. Matt helped pick out the shingles and did an excellent job. My roof looks great!

Benson Restoration - roofing - Updated August 2026

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Acumen Contracting

3.0

Rick and team are the best! Super meticulous work that goes all the way through the final cleanup…read more This is the second roof they have installed for me at my properties and I would use them again without hesitation.

I would recommend not wasting your time with this company, all I got was empty promises. Caveat…read moreemptor. I contacted Acumen Contracting for some roof repairs and Rick Poe showed up on April 16th to look at the work I needed done and give me an estimate. After a few minutes of talking Rick appeared to have a good understanding of what I wanted done, I gave him my insurance claim estimate, and he left with the understanding he would get back to me soon with his repair estimate. By this time, after talking with Rick, I had pretty much made up my mind if his estimate was reasonable I would probably go with him because I liked his approach to the work. I gave him a couple of weeks to work on the estimate as it was going to require some outside resources. I called him on April 27th and inquired about the estimate status. He informed me one of his contractors hadn't submitted a bid yet but he would get it to me early the following week. May 18th I called again to inquire about status and only got a voicemail. I left a message inquiring again if I would get an estimate soon or should I just cross him off the list. I ask for a return call either way he decided. It's May 30th and I still haven't heard from Rick and am very disappointed as I thought I had finally found a stand-up contractor. Acumen missed out on this job because they didn't have the professional courtesy to treat their customers respectfully and courteously. Acumen was definitely the lead contender on this bid, I had cash in hand for the job, all it would have taken to get the work is a little communication and respect.

Harper Restoration, Roofing, and Construction

3.5

Lot's of roof damage in West LR lately. I was concerned about picking a good local firm to replace…read moremy roof and gutters, and complete trim repairs. Someone I know in the insurance business suggested Harper. Wow! Glad he did. Harper checked all the boxes on cost, quality, timeliness, etc. My house looks better now than it did before the storms!

Not pleased with Company. Hired them to restore damaged done by pipe busting in December 2022. They…read morecame in talking a good talk but after they receive money the only time we heard from them was us reaching out. They were contracted to do hardware floors, repair ceiling, walls kitchen counter (granite), Kitchen cabinet. Today is March 26, 2023 and only half of the job is done. They just told us they can't find anybody to do the kitchen cabinet (this is after I threaten to sue them). I have outlets with no cover, furniture out of place and an unfinished closet with no hanging rods. Their organizing and prioritizing skills are very poor. Do not use them for Restoration!

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