Cross posting because I suspect my Google review was marked as spam by the owner. Google maps…read morelists as Nitro Tire Auto & Detail. Yelp has a listing for Shield Auto Detailing. Same place. I came to Shield with high expectations based on strong word-of-mouth and positive reviews from people I trust. While the staff was friendly and the pricing fair, my experience raised serious concerns about attention to detail and overall quality. I wanted this to be my go-to shop -- but unfortunately, the results just didn't meet the standard I was hoping for. After our regular detailer moved away, I started asking around for someone new. Over the course of a few months, two separate folks in the industry mentioned Shield by name. On top of that, their Google reviews page had several reviews from people I personally know who had great things to say -- so I felt confident giving them a try. Last week, I picked up an F150 work truck that had sat unused for five years. While it's a base model, the interior clearly needed a deep, professional-level detail to bring it up to standard. I stopped by the shop in person, and after the tech looked over the interior, he gave me a fair quote and said it would be about a week before they could get me in. That sounded totally reasonable to me. We set a date, and I asked how to handle drop-off. The guy gave me clear instructions on where to park and how to leave the key. I dropped the truck off at 6:15am as planned -- no issues. But around 1:30pm, I got a call saying they hadn't realized my truck was out front or that the keys were in the drop box. The person on the phone said they weren't sure if they'd have time to get it done, since they were leaving by 4:30. This caught me off guard because we had clearly discussed this exact scenario a week prior. I explained that, and the caller said they'd do their best. At 2:50pm I got a text saying the truck was ready. I was between meetings, so I swung by quickly. The guy was friendly and walked me through a few things -- mentioned discoloration on the rear floor and a couple minor issues with the factory tint. A quick glance with the interior light looked decent, and I was in a rush. I thanked him, paid, and left. Later that evening, I got a chance to really look things over. In the sunlight, it was clear there were still surface smudges and goo on the door handles. Dust on the headrests, in the door wells, and around the seat brackets hadn't been touched. I really wanted this to be my new shop, and maybe this was just an off day. It happens -- maybe the detailer was as distracted as I was that day. Still, the lack of attention to detail on a relatively simple job left me pretty disappointed. I'm grateful I started with a vehicle that wasn't part of our daily rotation -- but even so, I expected a thorough, professional detail and didn't get it. I'm not saying they can't do better. Maybe I just caught them on a rough day. But based on this experience, I'll be holding off on a return visit.

Super job. Truck looks great. Mirror finish. Great price too. Like the recommendations the mechanic…read moregave me along with the product list to keep the truck looking great.

The only place to get tires at great prices with the best customer service. This family knows how…read moreto successfully run a business that shows they care about their customer!

I literally cannot say enough about how much I love this place! I tell everyone they need to get…read moretheir tires here. They really go above and beyond to help a person out and don't try to sell you more than what you need. I always feel like I have gotten the best service and best tires for a reasonable price.

I got a low tire warning and drove 2 minutes to Mahone's. They took me right in and fixed my tire…read morein less than 20 minutes for a very reasonable price. Everyone was knowledgeable and friendly and they saved my day!

Fast service! Had my tires in stick and fitted on vehicle in 23 minutes! Always a good experience…read morewith Ted and the gang!

Instead of trying to sell me new tires all the time like a lot of places would do, these guys have…read morealways perfectly diagnosed my issues--a faulty valve and some beading--and fixed me up right away. I absolutely appreciate their honesty and craftsmanship and especially their willingness to get to my situation right away as long as I show up first thing in the morning. And they don't charge me an arm and a leg to get things done. When I do end up getting new tires eventually, I will get them from Warehouse Tire. Thanks, guys!

These guys were great! I found a nail in my tire and they serviced me the day I called. Service was…read morepunctual, tire was fixed and it was reasonable. Highly recommend to anyone in the Athens area.

Honest people!! Helped out my elderly neighbor who had been ripped off before because she's older…read more Really good people!!

Jerry was so accommodating and they worked fast. Plus you get free lifetime repairs if you get a…read morenail or something in your tire. Don't go anywhere else in town. They're fantastic here. He worked with my budget and saved the day.

Worst experience I've ever had. Took my truck in to have them fix eye turbo problem, they ran a…read morediagnostic which they did not need because we already knew what the problem was. They had the nerve to tell me the engine was put in completely wrong and that it needed to be stripped out and redone and they couldn't even tell if the engine work. Yet. I drove this truck to them on Friday but in order to get my truck back I had to pay $280 for a diagnostic fee that the truck did not even need. Don't trust them. I would never go back to them nor would I ever recommend them

They charge $80/hr. labor!!!. Their book would say three hours labor and technician completes job…read morein one hour, they charged $240 for labor. Check their work before driving to far!!!. Warranties for parts and labor ????, good luck!