Kellys Car Care And Towing. Highly Recommend, Very Nice Man. Kelly Is There To Help You. He Cares…read moreAbout Your Well Being And Your Car And Not Your Wallet. Good Luck Kelly With Your Business

From the owner: Kellys car care is a christan owned and operated auto repair shop we offer minor mechanic work and…read morebody and paint work. We except insurance work. Our labor rates is $65.00 a hour. I have over 30 years combined experience and minor repairs and body and paint work. We also do towing I have a rollback and I do local tows for 65 dollars within 25 miles of Charleston

Took my car in for minor damage, left with more damage done to my car then to begin with, and a…read morehalf ass fix to the beginning damage. They also put hundreds of miles onto my car and conveniently didn't record the miles till a week after drop off. I have also noticed the license plate was bent to put my back bumper on and car also has codes coming up for areas of the car that weren't even to be touch

Absolutely horrible service took my car in for inspection sticker and they tried to say that there…read morewas a laundry list of fixes that turned out to be a lie don't trust these guys they are dishonest crooks

Guy started getting smart with me and had an attitude after telling me he could give me a simple…read moreoil change that only takes like 20 minutes bad costumer service

Have been here several times in the past and have always had a good experience. Took my car in for…read more4 new tires and an oil change and was very satisfied with the work done.

I broke down traveling from MT to PA. I was towed to Steve & Stacy's Servicecenter on 4/27/2026…read more They were kind and fit me into their shop. On 4/28/2026 they called to tell me that I had a major exhaust leak and were outsourcing the repair to Quality Exhaust. The repair was complete and I was on my way that afternoon. It is now 6/12/2026, the weld that Quality Exhaust did on my suburban has failed and is back in a repair shop having the weld redone correctly. I called Steve & Stacy's and they basically just said sorry. I feel that because it is unreasonable for me to return to their shop to have the repair fixed, I should be offered a refund. they did give me the name and information for Quality Exhaust but thats all they had to offer me. Quality Exhaust was terrible to me when I called. I would not say that Steve & Stacy's are at fault for the weld failing however I made my payment to them, they should provide the refund and deal with the terrible owner at Quality Exhaust themselves.

Because I set an appointment for transmission fluid & filter change but when I arrived they stated…read morethat my van was 14 years old and according to car fax report that fluid & filter never had been changed, therefore, they refused to give me service! Wouldn't take a look( a this was weeks ago), so, I still have found a garage that help me. I ask many mechanics in garages to perform this task but they refuse,so, my question is-- it it Lock up/ stop working, do they think I will sue them?? No, I won't sue. I need a garage that has,"Hit flush machine," will flushes All debris and old fluids; does any know where this service can be found in Kanawha county/ Charleston,WV area?? Or inexpensive conditioned transmission and a shop that will install it. I'm senior on fixed income! They need to discuss problems with customers before making appointments. They give no service!

I have had several personal and business vehicles serviced by John and his crew over the last…read moreseveral years. Without a doubt, the very best group in the business. They are totally honest, fair, reasonable, and knowledgeable. I would recommend JP Auto before any factory or new car service center. They certainly care about your vehicle and treat each one as their own.

They don't stand by their work. I used these folks for a few years. Most recently, they did a…read morerear brake job for me. A week later I could hear something loose in one of the rear drums - rattling around. I took it back to their shop. When I came back, they said nothing was wrong and charged me $40. There was obviously something the mechanic missed the first time during installation. It was the same mechanic who checked it out when I came back. I'm guessing he said there was nothing wrong to cover his own butt, and quietly fixed his error. I should not have been charged.

i received wonderful service here! Very polite and timely. I had to have my exhaust welded back on…read moreand it took less than 10 minutes once I pulled in!

I broke down traveling from MT to PA. I was towed to Steve & Stacy's by AAA. The identified the…read moreproblem as a bad exhaust leak and outsourced the work to Quality Auto. This work was done on 4/28/2026. It is 6/12/2026 and the welds failed and the exhaust needs to be rewelded. When I called and spoke with them the gentleman who answered the phone said that he would repair it for free however I am many many miles away and that is unrealistic. He gave me the owners phone number. I called him and explained the situation. I asked for a refund on the repair, he then accused me of being rude and yelling at him, I did not do either of those things. He said that if I send him photos of the failed weld he would work with me as long as I am not rude. I was not rude in the first place and I was explaining to him in a very calm and even tone that I was not trying to be rude and was just explaining the situation to him, He hung up on me. I believe they knew I was an out of towner and didn't take the time and effort to do the repairs correctly or adequately. I do not recommend this business.

This is the best garage ever. I take my car there and never…read morehave to worry about cost or what's being done. communication is top notch and they always treat customers with respect. I've used them for repairs and towing several times. I have only praise for the quality of work they do and their professionalism. it's a good feeling to finally find a garage I feel comfortable with and isn't trying to just take your money. Thank you

They only do towing according to them no repairs. Was looking for a repair but they started that…read morethey only do towing

I have been a customer of Bigley Auto Repair for over 7 years. While it is not the most…read moreconvenient location, it is well worth the drive. The repairs are top-notch and reasonably priced. When I first used this shop, another repair shop told us that our CRV needed $1,200 in repairs. Paul examined the vehicle and told me that nothing was needed. They have now worked on three of our vehicles and I have never had a problem.

My son tried to get an inspection sticker they tried to tell him all of his brake lights were out…read morenot a single one of his brake lights are out we went to another place that immediately passed his inspection with no issues apparently if they feel you don't understand how cars work and you're young or possibly even a female they will try to get cash out of you so buyer beware.

Do NOT take your car here to get a sticker, this entire ordeal has cost me thousands & I still…read morecannot get my sticker. I took my car there Friday to get the sticker and was failed for every single little thing possible. Some of the things included tires and bulbs so I let them put in the bulbs. When I got home I noticed the right side low beam wasn't working at all and worked perfectly before. So I take it back in today and Travis tells me well we only changed the right side low beam you'll have to wait and we'll look at it. Which is the exact thing no longer working so then I'm told "I'm not sure it may be the switch". So I take it to Monroe's and they tell me it's not the switch it's the wiring and they'll take a better look tomorrow but now I will not be able to get my sticker, even after spending 2 grand. Thankfully Monroe's is replacing all 4 ball joints that Britt tires failed me on for the sticker, considering as something so simple as a bulb went wrong. Not only that but Travis insisted on ordering me the cheapest tires, master tracks. A very very nice employee named brad suggested better tires for the same price and Travis scolded him right in-front of me saying no I said to just order her the master tracks. We both were in shock the way Travis acted about it and I said well someone is miserable... So miserable that I'm questioning the inspection and most of all I'm wondering why I couldn't get help fixing the issue he created. Instead he chose to be rude to me a third time, costed me thousands and made it to where I still cannot get a sticker. Don't go here you will regret it.

This is my story. I went to Brit Tire this past Wednesday at the suggestion of a dear friend. I was…read morementally exhausted from the delays and sub-par work at the dealership (which used to be awesome). Plus, I don't have to go there anymore in-as-much as my car is no longer under factory warranty. Anyway, my beloved Karlie (Kia Optima) was rattling, shaking and making weird noises. Travis, and his team at Brit, were genuinely kind, patient to explain and answered all of my questions. I was totally comfortable leaving my car with them. Later in the day Travis called and explained what needed done and how much it was going to cost. I was aware that it needed several repairs, therefore I knew it was going to cost a bit. My instincts told me that I could trust him 100%, so I had no qualms paying a fair price for, what I just knew, was going to be quality work. And I was not disappointed. When I collected my car and drove away, I almost cried for joy. She rides beautifully...I am so very happy!!! I've just been driving around town for no reason other than the pure joy of driving. LOL Brit Tire has a new customer. S.G. 5.10.2024