It depends......new groomer way tooo busy by herself....I am not sure she even looked me in the…read moreeye.....no personal attention......a purple polka dot bow w/ streamers on a boy dog.... Inspecting the nails because she used a dremmel an extra 15$ and u can see where he bled. She did not tell me...

I have tried to come to the store six times now during their business hours. And every single time…read moretheir store is completely closed down and locked up. Very frustrating I've tried to give them six chances now I will never try to come back here again.

This store is great, and has great employees! I have never had a bad experience here from the…read morecashiers to the groomers, everyone has been helpful, knowledgeable, and friendly. Petco used to be my "go to" pet store since it was closer. They were out of Canidae dog food for a few weeks. That's when I started going to this store. That was years ago. We buy all our dogs supplements, treats, food and toys here. Their groomers do an excellent job also!

Bought one of those dog cakes a few days before my dogs birthday. Went to open it and noticed the…read morebox was full of moths. Took it outside to investigate so my house didn't become full of bugs.. the paper crap they have all the treats sitting on was stuck to the bottom of the cake and what looked like a bunch of eggs or poop.. maybe both... will never shop here again. Absolutely disgusting.

Wonderful, family owned pet shop. Very friendly and helpful. Have a great selection of nearly…read moreeverything a pet owner might need. Highly recommended.

Nothing but love and respect for this pet store, prices, selection and caring for both customer and…read morethe pets

Very knowledgeable, helpful and honest exotic pet shop. I get all my cichlids from them. I love…read morethis place!!!

Datzcichlids & Reptiles is by far the best place to go for all types of fish, and without a doubt…read morethey have the best cichlids. I built a tank for my son and got it ready to put some nice fish in it and the staff at Datzcichlid's was beyond impressive with their variety of fish, and helpfulness with picking out the right species for our specific tank. Their customer service couldn't be better and they the condition of the facility is far better than anywhere else I have looked at. There is no reason to buy cichlids anywhere else in Illinois. Very reasonably priced, amazing selection and incredibly great customer service.

Just purchased some mystery snails in a variety of colors and sizes. Great set up super friendly…read moreand knowledgeable! I will be coming back soon to purchase some shrimp!

Great assortment of quality items, friendly and helpful staff! we enjoy shopping there. We also…read morelove supporting local businesses and encourage others to do the same.

Great service and interesting items! Appears family owned and operated. Very nice experience.read more

What an awesome pet shop!…read more My wife and daughter came in here to look around and ended up falling in love with the idea of owning a Linney Parakeet. There was a new group of hatchlings that were being nurtured until ready for going to a new home. Kennedy was a standout at B&B! She knew everything about the linney breed and help assure my wife that caring for the bird would be within our capabilities as new bird owners. The purchase process, take home process, and the regular check-ins have been filled with excellent customer service. Everyone in the store is willing to help and answer questions. I also really love the frog room and though I didn't open any of the drawers (you're not supposed to without help), I realized last time that they have a ton of snakes that are just not on display. There is so much to see here and friendly and knowledgeable staff, so if you're looking for something other than a cat or dog, this is the place for you!

I unfortunately was gifted a juvenile lepord gecko from a big chain pet store on December 5th 2025…read more He got sick at the beginning of January and I stopped in Birds and Beasts for emergency food. I was in tears asking for help and the man who helped me was very kind and helpful. I went in the following weekend and I showed him a picture of my gecko and he again was very helpful. I had planned on taking Jasper the the vet on Friday February 6th but he passed away on the 4th. I had him one day she of two months. When I am ready I will get my new gecko and all my feeders from Birds and Beasts! Thank you Dan for all your help and knowledge. Fare The Well Jasper I'll miss you little man

If I could give this place 0 star I would. The lady working there had no idea what she was doing…read more Gave us the wrong information and then the day before picking up our puppy called and said our puppy had parvo. But thought I was someone else. After correcting her she said our puppy was exposed. Get your stories straight. Thanks for breaking my kids hearts! Do not recommend!!!!

Ever since getting a Bearded Dragon, I've been interested in getting a leopard gecko and have been…read moretraveling around from shop to shop. I've only been to Pet Central once, but unfortunately it didn't leave the greatest impression on me. I am specifically concerned about the reptiles there. They are all kept on sand, which can be harmful for small reptiles, as it can cause impaction in many species. They had a nice assortment of Leopard geckos, but out of their three tanks not one had a mossy humid hide for them to shed in. They also had UVB bulbs lit which can be harmful to their eyesight if exposed to for long periods of time. Their Blue-Tongued Skink also looked uncomfortable with sand stuck to his feet. Maybe they keep the leopard geckos in a different tank at night, or bathe all their reptiles to assist in their shedding. But from the living conditions I saw, it made me very nervous if I were to ever buy a reptile from there. I want to like this store, but I'm worried for the reptiles that are being kept there.

Afriendly knowledgable staff helped me to find what I was looking for, and I learned somethi g,…read moresome good deals as well, I git what I needed, better quality than expected!

Took the dog to the beauty salon. The dog is a good dog with people but can be a lil anxious…read morearound other dogs. She they got her and did all the nice spa stuff. But she had an issue getting her nails trimmed. They did the best they good and advise is in a call that they were not able to get the last paw. They were so kind and nice to her and us I would go back again